Cedar Ridge Health & Rehab Ctr
SaveOne Perryman Street, Lebanon, IL 62254
For more information about senior living options: (844) 490-3973
Cedar Ridge draws a wide spectrum of experiences from families and visitors, but a common thread runs through many of the comments: this is a place where the people working there can make a real difference. Across numerous reviews, relatives describe the facility as a place that often feels caring and approachable, with staff who are friendly, patient, and genuinely invested in their residents' well?being. In several accounts, the care teams are singled out for praise - from aides and nurses to administrators and therapy staff - whose presence and professionalism gave families a sense of relief during what can be a difficult time. Names pop up repeatedly in commendations: Kenya the administrator, Korean and Tiffany the nurses, Tammy the CNA, Kia the nurse, and Ashley J. on the mother's wing are among those singled out for gratitude. Across the board, there's a sense that when the staff are on their game, patients are treated with kindness, dignity, and attentiveness, and that the care they receive can be a bright spot in a challenging period.
Many reviewers celebrate the day?to?day helpfulness of the Cedar Ridge team. "The staff was very helpful" and "always a comforting crew" echo the view that the facility can feel like a reassuring, supportive environment. Families praise the responsiveness of aides and nurses, the continuity of care, and the way front?line workers coordinate with therapists and other departments. Several comments note that therapy services at Cedar Ridge are a bright line of care - the physical and occupational therapy teams are described as the "saving grace" in some otherwise tough experiences, and there's appreciation for the warmth and competence shown by staff during rehabilitation. In one account, a staff member's personal touch - an aide who answered call lights quickly and helped a resident settle into bed - left a lasting impression on a family member who described it as a meaningful and meaningfully attentive gesture.
The reviews also reveal how much families value clear communication and dependable administration. A number of visitors recount positive experiences with meetings and updates that helped them understand their loved one's care plan, medications, and progress. When the team is aligned and communicative, families feel reassured and respected - "The meeting I had today with all the departments was helpful; everyone gave me updates, opinions, and advice," one reviewer notes. There's a recurring sense that good internal teamwork makes a visible difference in day?to?day life for residents, from timely responses to call bells to the coordination of transport and therapy sessions. Even those who express frustration with certain aspects of the facility acknowledge that some staff members and departments work well together and genuinely aim to improve the patient experience.
However, not all experiences at Cedar Ridge are positive, and several reviews detail serious concerns that cloud the overall impression. Some visitors report that core problems persist, including difficulty reaching the facility by phone and a perception of short staffing and underpayment that affects service levels. One grim account describes distressing conditions on arrival - bed collapse, stained sheets, poor bed rails, cigarette smoke odor, flies, overcrowded rooms, a lack of showers, and delayed or unavailable medications - ending with the patient and family feeling terrified and unsupported. The reviewer emphasizes a sense of neglect and a breakdown in basic safety and dignity, including a troubling sequence of events that culminated in a hospital transfer. Billing issues and a disconnect between expectations and reality are also noted, underscoring that the financial side of care sometimes compounds the emotional strain of a tough healthcare experience.
Further criticisms touch on ongoing day?to?day quality gaps, such as delayed caregiving tasks, limited dining room options and a sense that some meals and daily routines do not meet residents' needs. Comments about long wait times for assistance with personal care, inconsistent attention during the night or late shifts, and inadequate response to bathroom needs paint a picture of a facility where not all residents can rely on timely care. Some reviewers describe a depressing or poorly maintained atmosphere, with reports of worn or cramped rooms, and instances where residents felt unseen or undervalued. In one particularly strong cautionary note, a family warns others not to send a loved one there, citing multiple safety and care failures, the fear that med and treatment orders were not properly followed, and the emotional toll of watching a loved one struggle in such conditions.
Despite the negative experiences, there are multiple voices of renewed hope and measured optimism. A number of reviewers recount improved experiences after what they described as a rough start, emphasizing that with the right staff and sufficient attention, Cedar Ridge can become a place of real comfort and dignity for residents. Some families express gratitude for positive changes in care approach, for staff who go the extra mile, and for administrators and transport personnel who restore a sense of reliability and trust. In these accounts, the facility's strengths - compassionate caregivers, effective therapy teams, and opportunities for open, constructive communication - are framed as reasons to consider Cedar Ridge seriously, while also acknowledging that the institution still has work to do in addressing maintenance, safety, and staffing challenges.
Taken together, the collected comments portray a Cedar Ridge with strong potential and undeniable human warmth, yet also marked by significant and sometimes alarming gaps in safety, consistency, and capacity. The positive stories highlight what the facility can achieve when staffing aligns with residents' needs, when administrators listen, and when therapists and caregivers collaborate effectively. The negative narratives serve as a sobering reminder that critical failures - whether in equipment, hygiene, medication management, or timely assistance - can profoundly affect a resident's well?being and a family's trust. For families weighing Cedar Ridge, the consensus underscores the importance of visiting, meeting with multiple departments, and assessing both the visible bedside care and the underlying systems that support it, in order to determine whether the center's strengths can overcome its weaknesses for a given loved one.
Cedar Ridge Health & Rehab Center in Lebanon, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, and there is also a computer center for residents to stay connected.
The dining room at Cedar Ridge Health & Rehab Center offers restaurant-style dining, providing delicious meals prepared by professional chefs. Residents can enjoy their meals in a comfortable and inviting environment. For those who prefer cooking their own meals, each unit comes fully furnished with a kitchenette.
In terms of activities, Cedar Ridge Health & Rehab Center has something for everyone. There is a fitness room for residents to stay active and maintain their physical health. The gaming room offers opportunities for competitive fun, and the small library provides a quiet space for reading and relaxation. Scheduled daily activities are planned to keep residents engaged, and resident-run activities allow them to take the lead in organizing events that cater to their interests.
The care services provided at Cedar Ridge Health & Rehab Center ensure the well-being of all residents. A 24-hour call system is in place to address any emergencies or concerns, and there is 24-hour supervision available for added security. Assistance with daily living tasks such as bathing, dressing, and transfers is provided as needed. Medication management ensures that residents receive their medications on time and in the correct dosage. Additionally, there are special dietary options available to accommodate different nutritional needs or restrictions.
Convenience is also a key aspect of life at Cedar Ridge Health & Rehab Center. Move-in coordination helps ease the transition process for new residents, while housekeeping services ensure that the community remains clean and tidy. Transportation arrangements are made both within the community and to doctors' appointments when needed.
Located near parks, pharmacies, physicians, restaurants, places of worship, and hospitals, Cedar Ridge Health & Rehab Center offers easy access to essential amenities and services in the surrounding area. Overall, this assisted living community provides a comfortable and caring environment where residents can thrive and enjoy their golden years.
Cedar Ridge Health & Rehab Ctr is located at One Perryman Street, Lebanon, IL 62254 in St. Clair County, Illinois
Cedar Ridge Health & Rehab Ctr on seniors.fyi includes 11 photos including images showing landscaping, interior, decor, dining, bedroom, hallway, healthcare, building, and more.
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