Cedar Ridge Healthcare Center in Lebanon, IL

Pros

• The Cedar Ridge staff and workers do a good job taking care of residents.
• Cedar Ridge has made families feel better about care because they take good care of their loved ones.
• The staff are always helpful and provide what residents need.
• If someone needs therapy, Cedar Ridge is the place to go.
• The staff are professional, responsive, and genuinely caring for residents.
• Cedar Ridge is regarded as one of the best, with caring, loving, and patient staff that make the transition smooth.
• The facility is clean, and the staff are friendly and attentive to questions.
• The therapy and activity programs are strong, with staff arranging and facilitating various activities and outings.
• The staff go above and beyond, helping with holidays and celebrations to create positive experiences for residents and families.
• Cedar Ridge feels like an extended family to many residents and their families.

Cons

• They report there is no AC in the rooms, making it unsuitable for COPD patients, and a cracked sidewalk that wheelchair users cannot traverse.
• They would give zero stars and warn others not to send a loved one there.
• They describe the facility as chronically short-staffed with slow responses to call bells.
• They recount a bed collapse with a patient, stained sheets, and a generally disgusting atmosphere.
• They say a paralyzed resident sat in feces for 45 minutes after requesting to be changed.
• They criticize the food as prison-like in portions and limited choices, often served cold.
• They note the rooms are extremely small, with no private bathrooms and four residents sharing a bathroom with no sink.
• They report mice in a resident's room.
• They say the director is unprofessional and unresponsive, with poor communication.
• They claim CNAs talk loudly and show little respect for patients.

Review

Cedar Ridge Health Care Center in Lebanon, Illinois is best suited for families seeking a rehab-forward, person-centered skilled-nursing experience where the staff genuinely builds relationships with residents and families. The community shines for residents who value hands-on physical and occupational therapy, regular social activity, and a warm, responsive caregiving team. It is well-matched to those who want a home-like atmosphere, reliable staff who know their names, and opportunities to participate in outings and events. It is less ideal for families prioritizing private rooms, pristine nocturnal quiet, or consistent, round-the-clock staffing in a facility that feels uniformly modern throughout. For COPD patients or anyone sensitive to room conditions, the absence of in-room air conditioning is a practical consideration that should factor into the decision.

On the positive side, Cedar Ridge earns high marks for therapy quality and overall staff engagement. The rehabilitation team is repeatedly praised for working closely with residents to achieve meaningful goals, with many families noting that physical and occupational therapy helps residents regain function and regain confidence. Across reviews, the bedside team is described as courteous, patient, and dependable, with individual staff members repeatedly singled out for going above and beyond. Families frequently highlight the willingness of aides and nurses to communicate, accommodate questions, and support both residents and their loved ones. The facility's cleanliness, approachable administration, and the visible emphasis on resident-centered activities - ranging from ballgames to holiday celebrations - also contribute to a sense that Cedar Ridge is a caring, community-focused place.

Yet, the strongest caution is pervasive: staffing and consistency. Multiple reviews describe short-staffed shifts and delayed assistance, which can translate into late responses to call lights, slow changes, or gaps in routine care. There are accounts of communication disconnects among nurses, CNAs, administration, and transportation, making it feel as if everyone is doing their job but not always in sync. Other concrete concerns center on the physical layout: rooms are small, private bathrooms in shared spaces are limited, and some residents superintendently manage with no in-room AC, which matters for comfort and respiratory health. A handful of highly troubling anecdotes - notable for their severity - describe delayed med administration, bed safety issues, and even neglect. While these extreme experiences are not universal, they are potent reminders that operations can vary by shift and that proactive oversight remains essential.

Despite these serious concerns, several pros consistently offset the downsides for many residents. The strong therapy program can shorten rehab timelines and improve the odds of returning home, a clear priority for families navigating post-hospital recovery. The culture of warmth among staff often translates into better daily experiences for residents, reduced anxiety for families, and a sense of trust when updates are provided. The facility's spirit of activity and engagement - outings, in-house programs, and community events - helps residents stay mentally and socially engaged, which many families consider a crucial component of quality care. When families are involved and communications are timely, Cedar Ridge can feel like a dependable support system during a difficult transition.

For families weighing the decision, practical steps matter as much as sentiment. Plan multiple visits at different times to observe staffing patterns and care delivery, ask to meet therapy leads to understand goal-setting, and request a current sample menu to gauge nutrition quality and variety. Inquire about room types, private options, and what's available for long-term stays versus rehab-focused stays. Probe the administrative line about communication practices, how quickly concerns are addressed, and how closely the care team coordinates with families. Consider referencing recent state-oversight results or incident histories to gauge current risk with the most up-to-date data. This diligence will reveal whether Cedar Ridge's strengths align with a loved one's needs and tolerance for potential operational gaps.

Bottom line: Cedar Ridge represents a compelling choice for families prioritizing robust rehabilitation, visible staff warmth, and a welcoming, community-oriented atmosphere. It can deliver meaningful outcomes and a strong sense of belonging for residents who thrive on therapy-driven progress and daily engagement. However, it is not the best fit for those who require consistently private rooms, top-to-bottom quiet, and uninterrupted, highly regulated nighttime staffing. For these families, exploring alternatives with stronger private-room options, tighter nurse-to-resident ratios on all shifts, and a quieter environment may be worth the extra evaluation. When Cedar Ridge matches the resident's care goals with an active family oversight plan, it stands as a practical, experienced option worth pursuing.

Located in Lebanon, Illinois, this area offers a variety of amenities and services that cater to senior living. With multiple restaurants nearby, such as Brewers and O'Fallon Sportsmen's Pub, residents can enjoy a range of dining options. Additionally, there are several pharmacies within a short distance for easy access to medications and healthcare needs. The community is surrounded by parks like Three Springs Park and Mascoutah Dog Park, providing opportunities for outdoor activities and relaxation. Physicians' offices and hospitals are also conveniently located for medical care. Transportation options include the MidAmerica St. Louis Airport for travel convenience. Places of worship like St. Nicholas Roman Catholic Church offer spiritual support for residents. Overall, this area in Lebanon provides a well-rounded environment with essential services and recreational opportunities for seniors looking to make it their home.

Restaurants

• Brewers (0.7 miles)
• O'Fallon Sportmens Pub (3.4 miles)
• Shooters Bar & BBQ (4.8 miles)
• McDonald's (4.8 miles)
• Wood Bakery (4.9 miles)
• Peel Wood Fired Pizza (4.9 miles)
• VFW Post 805 (5 miles)

Pharmacies

• Prescriptions Plus (0.7 miles)
• Good Neighbor Pharmacy (0.7 miles)
• Schnucks (4.2 miles)
• Sams Pharmacy (4.8 miles)
• Scott AFB Satellite Pharmacy (5 miles)
• Walgreens (5.5 miles)
• CVS Pharmacy (5.8 miles)

Parks

• Horner Park Custodian (1.6 miles)
• Dog Park, Rock Springs Park (3.5 miles)
• Three Springs Park (5.4 miles)
• Mascoutah Dog Park (6.9 miles)
• Scheve Park (7 miles)
• New Baden City Park (8.5 miles)

Physicians

• ABC Pediatric Therapy (3.5 miles)
• The Sleep Disorders Center (3.8 miles)
• Lakepointe Vision Center (3.8 miles)
• Medical Office Building (5 miles)
• The Breast Health Center (5 miles)
• SSM Health Medical Group (5.3 miles)
• Gregory C Climaco, MD, FAAFP (5.8 miles)

Transportation

• MidAmerica St. Louis Airport (BLV) (3.6 miles)

Places of Worship

• First Baptist Church of O'fallon (4 miles)
• St Nicholas Roman Catholic Church (4.3 miles)
• Shiloh Methodist Church (4.9 miles)
• Saint Clare Catholic Church (5.1 miles)
• West Gate Baptist Church (6.8 miles)
• Southern Baptist Convention (7.5 miles)
• Holy Childhood Convent (7.6 miles)

Hospitals

• Scott Medical Center (4.7 miles)
• Memorial Hospital East (5.1 miles)
• Physical Therapy Center of Belleville (8.2 miles)

Cafes

• Starbucks (6.2 miles)
• Starbucks (7.1 miles)
• Starbucks (7.8 miles)

Theaters

• O'Fallon Cinema O'Fallon, Il (6.7 miles)