Cedar Ridge Healthcare Center in Lebanon, IL

Seniors.FYI Elite Community Awards

Add this award to your website

Pros

• The nursing staff and the overall team are excellent.
• The staff is always very courteous.
• The facility is very clean and has a warm, festive atmosphere with friendly, positive staff.
• Cedar Ridge provides outstanding service in caring for residents and their families.
• The Cedar Ridge staff cared for loved ones like family.
• The receptionist was pleasant and helpful, and the facility seems great.
• The staff is helpful, responsive, and professional.
• Tammy the CNA has been outstanding and truly cares about the residents.
• Kia was extremely nice, smiling, and gentle with mom.
• Martha was friendly and patient, providing attentive care to dad.
• Cedar Ridge is widely described as one of the best places for rehab and long-term care.
• The therapy and nursing teams work hard to help residents achieve their goals.

Cons

• There was no air conditioning in the rooms, which is not suitable for COPD patients.
• A terrible crack in the sidewalk made wheelchair use impossible.
• No one would answer the phone.
• The facility was short-staffed and underpaid, leading to neglect and delays (e.g., residents being soaked and not bathed for extended periods).
• There were mice in a resident’s room and belongings were sometimes stolen.
• The director was described as unprofessional and unresponsive, with poor communication across staff.
• The food was cold and choices were limited.
• The environment was dirty, with stained bed rails and a pervasive cigarette smell.

Review

Cedar Ridge Health Care Center in Lebanon, Illinois is best suited for older adults who need skilled nursing and rehabilitation and for families that prize a warm, hands-on care culture. The community excels for residents transitioning from hospital rehab or requiring long-term support where therapy is a core pillar, physical, occupational, and sometimes cognitive therapy are delivered with steady hands by nurses and aides who show genuine concern. The setting suits those who want daily activity, meaningful interaction, and regular, transparent communication with family members. Cleanliness, a welcoming atmosphere, and staff who consistently convey kindness create a foundation where residents can feel respected and secure while navigating a difficult health journey. For families who want a place that feels like an extended family, Cedar Ridge offers a tangible sense of belonging and dependable day-to-day consistency.

Explicitly, those who may want to consider alternatives include anyone who prioritizes private accommodations over shared spaces. Several reviews flag small rooms, a lack of private bathrooms, and limited in-room amenities that complicate life for wheelchair users or residents needing frequent transfers. For patients who require unwavering, around-the-clock responsiveness, precise medication management, or a facility with minimal administrative friction, Cedar Ridge may not be the best fit if staffing gaps recur or if communication among departments proves inconsistent. In short, a private-room preference, a desire for consistently immediate assistance, or a demand for a newer, more modernized environment should prompt comparison with other options.

From a strengths perspective, the care team emerges as the centerpiece. The nursing staff and broader team are repeatedly described as excellent, courteous, and responsive, with direct praise for individual aides and nurses who go the extra mile. Therapy programs earn high marks for effectiveness and progress, often cited as a key driver for returning home or achieving meaningful functional gains. Families frequently report feeling heard and supported, with caregivers who treat residents with dignity and patience. The facility’s cleanliness and the celebratory, festive atmosphere, holidays, community events, and regular social engagement, contribute to a sense of normalcy that matters greatly to residents and their loved ones. For families seeking steady clinical oversight paired with personal connection, these elements translate into real, observable value.

Equally important are the practical benefits that round out Cedar Ridge’s profile. Residents regularly experience a structured rehab pathway alongside activities and events that foster motivation and social connectedness. The ability to arrange outings, ballgames, shopping trips, local theater, along with responsive dietary and activities staff, reinforces a holistic approach to recovery and long-term well-being. The impression of staff who know residents by name and remember preferences is repeatedly mentioned as a differentiator, particularly for dementia-related care or memory-impaired aging. For families who want not only medical care but a palpable sense that daily life is engaging and purposeful, Cedar Ridge delivers a meaningful, hands-on experience that can make the care journey more bearable and even uplifting.

Yet, the cautionary notes cannot be overlooked. Consistent threads in reviews point to staffing variability, with some residents experiencing delayed help, slower call-light response, and uneven transfer coordination. A number of accounts describe concerns about room size, privacy, and basic comfort, issues that, if persistent, can erode dignity and independence. There are also reports about inconsistent or limited food options, and, in some cases, serious safety or neglect concerns that emerged in a minority of experiences. While many families frame Cedar Ridge as a place of compassionate care, these outlier experiences underscore the need for rigorous due diligence, explicit questions about staffing patterns, and a clear picture of escalation and accountability protocols before choosing this community.

The practical takeaway is clear. For families prioritizing a rehab-focused environment with a strong, empathetic care team and a culture that feels like an extended family, Cedar Ridge can be a compelling option, particularly for residents who value a robust therapy program and meaningful social engagement. However, for those whose non-negotiables include private rooms with attached bathrooms, consistently rapid response times, or a track record of flawless operations and safety, it is prudent to compare Cedar Ridge with alternatives that better align with those criteria. Prospective families should insist on a candid tour that includes time with frontline staff and current residents, request detailed information about nurse-to-resident ratios and call-light response metrics, and review recent state inspections and complaint history. A thoughtful decision will weigh the warmth, therapy quality, and community spirit Cedar Ridge offers against the realities of space, staffing consistency, and safety concerns. In the right match, Cedar Ridge earns trust quickly; in the wrong match, those gaps will quickly become decisive.

Located in Lebanon, Illinois, this area offers a variety of amenities and services that cater to senior living. With multiple restaurants nearby, such as Brewers and O'Fallon Sportsmen's Pub, residents can enjoy a range of dining options. Additionally, there are several pharmacies within a short distance for easy access to medications and healthcare needs. The community is surrounded by parks like Three Springs Park and Mascoutah Dog Park, providing opportunities for outdoor activities and relaxation. Physicians' offices and hospitals are also conveniently located for medical care. Transportation options include the MidAmerica St. Louis Airport for travel convenience. Places of worship like St. Nicholas Roman Catholic Church offer spiritual support for residents. Overall, this area in Lebanon provides a well-rounded environment with essential services and recreational opportunities for seniors looking to make it their home.

Restaurants

• Brewers (0.7 miles)
• O'Fallon Sportmens Pub (3.4 miles)
• Shooters Bar & BBQ (4.8 miles)
• McDonald's (4.8 miles)
• Wood Bakery (4.9 miles)
• Peel Wood Fired Pizza (4.9 miles)
• VFW Post 805 (5 miles)

Pharmacies

• Prescriptions Plus (0.7 miles)
• Good Neighbor Pharmacy (0.7 miles)
• Schnucks (4.2 miles)
• Sams Pharmacy (4.8 miles)
• Scott AFB Satellite Pharmacy (5 miles)
• Walgreens (5.5 miles)
• CVS Pharmacy (5.8 miles)

Parks

• Horner Park Custodian (1.6 miles)
• Dog Park, Rock Springs Park (3.5 miles)
• Three Springs Park (5.4 miles)
• Mascoutah Dog Park (6.9 miles)
• Scheve Park (7 miles)
• New Baden City Park (8.5 miles)

Physicians

• ABC Pediatric Therapy (3.5 miles)
• The Sleep Disorders Center (3.8 miles)
• Lakepointe Vision Center (3.8 miles)
• Medical Office Building (5 miles)
• The Breast Health Center (5 miles)
• SSM Health Medical Group (5.3 miles)
• Gregory C Climaco, MD, FAAFP (5.8 miles)

Transportation

• MidAmerica St. Louis Airport (BLV) (3.6 miles)

Places of Worship

• First Baptist Church of O'fallon (4 miles)
• St Nicholas Roman Catholic Church (4.3 miles)
• Shiloh Methodist Church (4.9 miles)
• Saint Clare Catholic Church (5.1 miles)
• West Gate Baptist Church (6.8 miles)
• Southern Baptist Convention (7.5 miles)
• Holy Childhood Convent (7.6 miles)

Hospitals

• Scott Medical Center (4.7 miles)
• Memorial Hospital East (5.1 miles)
• Physical Therapy Center of Belleville (8.2 miles)

Cafes

• Starbucks (6.2 miles)
• Starbucks (7.1 miles)
• Starbucks (7.8 miles)

Theaters

• O'Fallon Cinema O'Fallon, Il (6.7 miles)