1201 North Alton, Lebanon, IL 62254
For more information about senior living options: (866) 208-4318
Overall Review of Lebanon Care Center
Pros
All of the staff at Lebanon Care Center are dedicated to residents and their wellbeing.- The staff exceed expectations by leaps and bounds.
- The therapy is top notch for gait concerns.
- The move to Lebanon Care Center was the best decision ever.
- The facility is a loving, small setting where the staff are hands-on and show compassion and friendship.
- The staff and personal care provided to residents have been exceptional.
- The staff are attentive to residents’ hobbies, mental outlook, and quality of life.
- The nurses are awesome.
Cons
The facility is understaffed and not very clean.- Memory care is not locked.
- It is not a good place for residents expecting improvement.
- Office staff are awful.
- Rooms are dirty.
- There are no activities or amenities.
- The facility is old, rundown, and depressing.
- The food is mediocre, at best.
Review
Lebanon Care Center is best suited for families who prize intimate, relationship-driven care where staff know residents by name, track changes, and deliver hands-on support in a small-campus setting. The community shines for residents who respond well to consistent caregivers, where personal interaction, regular assistance, and a caring, family-like atmosphere are prioritized over polish or resort-like amenities. In memory care and general long-term care alike, the strongest asset is the people: nurses and aides who stay engaged with daily routines, monitor weight and gait, and create moments of connection that lift mood and quality of life. It is not the fanciest facility, but for the right resident, the day-to-day compassion can outweigh the drawbacks of aging infrastructure.
Those evaluating Lebanon Care Center should weigh alternatives if certain fundamentals remain non-negotiable: a clean, modern environment; strict safety measures in memory care (including secure doors); a robust calendar of activities and amenities; and consistently strong administrative support. Several reviews flag staffing shortages, turnover among CNAs, and uneven administrative interactions. For families that want a facility with locked memory care, a modern look, or a wide array of on-site programs, other options with stronger, steadier operations may be a better fit. Prospective residents with high expectations for general upkeep and structured programming should test current conditions before committing.
On the positive side, the care team at Lebanon Care Center often earns praise for genuine warmth and attentiveness. Nursing staff and management are repeatedly described as engaged, with leadership that prioritizes resident well-being and responds to concerns. When weight management, mobility therapy, and daily personal care are critical, the staff makes a tangible difference, weight stabilized and therapy progress reported, sometimes dramatic. Family members repeatedly note that staff take time to learn individual preferences, celebrate small milestones, and invite families to participate in meals or events, which can make a meaningful difference in a resident’s happiness. These strengths provide a solid counterbalance to the facility’s rougher edges.
Memory care is a focal area where Lebanon Care Center shows both promise and risk. Families report attentive, personalized care that honors resident hobbies, moods, and life history, plus regular family gatherings and activity events that promote engagement and movement. The trade-off is a lack of security in the memory care unit and occasional concerns about whether the environment can be optimized for safety and cognitive support. The most optimistic view is that the staff’s personal touch can sustain quality of life even when doors aren’t reinforced as strongly as some families would prefer. For families prioritizing companionship and meaningful routines, this dynamic is workable, but safety must be weighed carefully.
Operationally, multiple reviews describe an old or unevenly maintained facility, with some rooms and common areas showing wear. Cleanliness jumps between passages and spaces, with some accounts calling it clean and others calling it shabby. Staffing pressures surface in weekend and shift-level burnout, with CNA turnover higher than LVN turnover in some cases, which can affect consistency of care. Office interactions also color impressions, ranging from supportive and responsive to frustrating. These factors matter: a resident can receive top-tier care from kind staff, yet still endure moments of frustration if administrative friction or supply gaps slow service. Prospective residents should verify current staffing ratios, recent renovations, and how the facility addresses housekeeping and supplies in practice.
In sum, Lebanon Care Center offers a compelling choice for families seeking authentic, person-centered care in a smaller setting where staff know residents well and care deeply about daily quality of life. It’s well-suited for those who value continuity, warmth, and individualized attention, even when the building’s age and occasional operational hiccups temper the experience. Those needing a locked-memory-care environment, a pristine facility, or a full suite of high-end amenities should consider alternatives. For families willing to engage with staff, ask the right questions, and tolerate some variability in surroundings, Lebanon Care Center can deliver meaningful, steady care that keeps loved ones engaged and comfortable.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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