Presence Heritage Village is a nursing home community in Kankakee, IL.
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Presence Heritage Village in Kankakee, IL
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901 North Entrance Avenue, Kankakee, IL 60901
For more information about senior living options: (866) 208-4318
Residents and visitors frequently mention a clean, odor-free environment.
Many reviewers emphasize that the building feels very clean and well kept, including comments about it being odorless or spotless. A few also describe the facility as neatly maintained and organized when they visited. There are also a couple of negative mentions about cleanliness in specific areas, like housekeeping not sweeping floors.
Dining is a consistent bright spot in resident and family comments.
Several reviewers directly say the food is good, fresh, delicious, and plentiful. A Christmas visit also ties dining to an overall social experience in the dining room. One reviewer also raises a small dining-experience preference about eating lunch privately, rather than in the common lunchroom.
Reviews point to scheduled activities and occasional events.
Multiple reviewers mention community activities, including planned programming and resident-involved events. One review specifically describes a Christmas party with live musical entertainment. Another highlights activity staff alongside care, suggesting activities are part of day-to-day life for residents.
Some reviews describe delays or staffing concerns that affect care timing.
While some residents and families say call lights are answered promptly and staff are attentive, others report slower responses to needs like bathroom help or pain medication. A few negative reviews also describe being understaffed and call times stretching close to an hour. There are also complaints that specific caregiving support did not happen as promised or did not feel consistently reliable.
Visiting hours are described as not family friendly.
One reviewer calls out visiting hours as being too short and not accommodating for families. Another comment is also tied to visits at the facility, reinforcing that visiting logistics are something reviewers notice and talk about.
Several healthcare, pharmacy, and dining options are within about a mile.
The surrounding area includes nearby physician and hospital options, plus pharmacy stops for quick errands. There are also everyday dining and cafe options not far from the community, which can make visits more convenient for families.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
51 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPresence Heritage Village is located at 901 North Entrance Avenue, Kankakee, IL 60901 in Kankakee County, Illinois
Presence Heritage Village on seniors.fyi includes 3 photos including images showing interior, flag, landscaping, trees, dining, fireplace, living room, television, and more.
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