Presence Heritage Village in Kankakee, IL
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Information last verified:
901 North Entrance Avenue, Kankakee, IL 60901
For more information about senior living options: (844) 490-3973
The staff are amazing, very friendly, and the facility is well kept and clean. The facility always smells like fresh cookies baking and bread in the oven. The facility is beautiful, very clean, with caring staff and wonderful residents. The staff are great, and the food is wonderful. The CNAs and activity staff are excellent, and therapy services are exceptional. The staff are very caring and listen to residents' wishes. The staff are friendly and make visitors feel welcomed. The Village is clean and orderly, with caring, helpful staff. The facility is spotlessly clean, and the staff are neat, friendly, and attentive. The staff and administrators are wonderful, providing compassionate care. The staff go above and beyond the call. The care and food are great, with goals for residents that are realistic and achievable.
They were shown pictures of a different facility; upon visiting, they found this place horrifying, falling apart, and neglected. The visiting hours were lousy and not family-friendly. They waited 2.5 hours for pain medications, and the nurse implied it was their fault for wanting them, which felt cruel. The facility was terribly understaffed with poor administration. The CNAs were only there to collect a paycheck and did not keep track of residents' possessions. There was a 20:1 resident-to-staff ratio, with calls for assistance going nearly an hour without response. They wouldn’t leave their dog there.Presence Heritage Village in Kankakee, IL is best suited for seniors who prize a warm, people-centric environment where staff feel like a local extension of family care. This community shines for residents who want attentive caregivers, a clean, homey setting, and a social calendar that keeps daily life active. Families that value reliable meal service, consistent housekeeping, and ongoing access to therapy services will find the rhythm here reassuring. The campus style, the emphasis on personal connections, and the testimony of long-tenured staff create a package that feels more like a welcoming home than a clinical stopover.
For those weighing alternatives, the clearest caveat is the need for uncompromising, around-the-clock medical oversight and the smallest possible lag times for assistance. A few reviews flag understaffing and slower call-light responses, plus concerns about administrative organization and even visiting-hour practicality. If a loved one requires highly predictable nursing coverage, with minimal wait times or tighter administrative control, exploring nearby options with different staffing models or more transparent governance is prudent. The presence of governance tensions in some accounts means this is a factor worth confirming firsthand during tours.
The strongest pro line is consistently reinforced: caring, friendly staff across roles, and a culture that prioritizes residents’ wishes. CNAs and therapy teams are frequently called out for their responsiveness, along with kitchen and dining staff who deliver quality meals that residents describe as enjoyable. The facility itself is repeatedly described as spotless and well-maintained, with a genuine sense that residents are treated with respect and warmth. The positive energy from activities staff and administrators adds to a cohesive, community-forward feel that helps many families picture their loved one thriving in daily routines and social engagement.
Yet the cons cannot be dismissed as mere footnotes. The most troubling threads center on staffing pressure and occasional administrative disorganization, with some reviewers noting persistent gaps between needs and urgency in care, extended delays for maintenance or equipment adjustments, and uneven visiting-hour access. These concerns, if accurate for a given shift or unit, can erode peace of mind for families managing complex schedules or highly time-sensitive medical needs. The key question becomes whether the day-to-day strengths in care quality, cleanliness, and meal service outweigh the risks associated with potential staffing variability and policy constraints.
The experience is clearly mixed enough that prospective residents should evaluate the campus with specific, practical checks. Tour the living areas and ask to observe a care shift to gauge response times and staff availability. Request a detailed staffing plan, including typical CNA-to-resident ratios on different days and times, and how call lights are tracked and escalated. Inspect housekeeping patterns in several rooms and common areas, and sample the dining options to confirm consistent quality. Verify transportation coordination and therapy scheduling, since those services often determine how well daily life aligns with personal routines and medical needs.
Overall, Presence Heritage Village presents a compelling option for families seeking a compassionate, clean, and socially engaged senior living environment. The frequent praise for staff warmth, the home-like ambiance, and reliable meal and activity programming positions it as a strong match for residents who value everyday quality of life and interpersonal care. However, the cautions raised by a minority of reviews about understaffing and administrative tensions should be investigated before making a final commitment. For families prioritizing maximal consistency in medical oversight and administrative predictability, it would be wise to compare alternatives and come prepared with targeted questions; for those prioritizing warmth, cleanliness, and an active, connected community, this campus remains a standout choice.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Presence Heritage Village in Kankakee, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community is designed to provide the utmost comfort and convenience for its residents. The fully furnished apartments feature private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space and gardens, as well as take advantage of the presence of a gaming room, small library, computer center, and fitness room.
Care services are available 24/7 to ensure the safety and wellbeing of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by a dedicated staff. Medication management and special dietary restrictions are also taken into consideration.
At Presence Heritage Village, residents can indulge in delicious meals prepared by the dining staff in a restaurant-style setting. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Residents can engage in various activities throughout the day to stay active and socially connected. There are planned day trips, fitness programs, resident-run activities, and scheduled daily activities available for everyone's enjoyment. Concierge services are also provided for any additional assistance needed.
The location of Presence Heritage Village offers easy access to numerous amenities nearby. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals all within close proximity – residents can take advantage of the convenience these facilities provide.
Overall, Presence Heritage Village provides a nurturing environment where residents can live comfortably while receiving excellent care and enjoying an array of amenities and activities designed to enhance their overall well-being.
Presence Heritage Village is located at 901 North Entrance Avenue, Kankakee, IL 60901 in Kankakee County, Illinois
Presence Heritage Village on seniors.fyi includes 3 photos including images showing interior, building, entrance, flag, landscaping, trees, dining, fireplace, and more.
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