Ascension Living Heritage Village

Pros

• The staff at Ascension Living Heritage Village is highly praised for their ability to please residents, even those with challenging needs.
• Residents consistently report that the environment is very clean and well-maintained.
• Therapy services at Heritage Village have exceeded expectations, leading to positive experiences for many residents.
• The food provided in the community is generally well-received and considered good quality.
• Residents appreciate the helpfulness and caring nature of the nursing staff.
• Many families would recommend Heritage Village based on their positive experiences with care and support provided.

Cons

• The CNAs are perceived to be primarily interested in collecting a paycheck rather than providing care.
• There are concerns about the facility not keeping good track of the elderly residents' possessions.
• While the nursing staff is helpful and caring, there seems to be a lack of consistent support from the CNAs.

Review

Ascension Living Heritage Village has earned a reputation as a commendable community for elderly care, according to the testimonials of several families and residents who have experienced its services firsthand. The resounding sentiment among reviewers is that the staff at Heritage Village plays an integral role in creating a supportive and pleasant environment for residents. Many family members express their satisfaction with how well their loved ones are treated, highlighting the dedication and kindness displayed by the caregivers. As one review particularly notes, if staff can please a resident like their mother, they are undoubtedly doing something right.

The professionalism and knowledge of the staff receive high praise from multiple reviewers. Residents consistently report that their rooms are always clean, maintaining a standard that contributes significantly to their comfort and well-being. The quality of food provided is another aspect highlighted positively by residents, further enhancing the overall living experience at Heritage Village. Such attention to cleanliness and dietary needs showcases the community’s commitment to delivering excellent care tailored to individual preferences.

Another reviewer emphasizes their satisfaction with therapeutic services offered at Heritage Village, noting that therapy sessions have exceeded expectations. This speaks volumes about the quality of rehabilitation programs available, which play a crucial role in aiding recovery and improving residents' overall health conditions. By providing effective therapy alongside compassionate nursing care, Heritage Village appears to be excelling in addressing both physical needs and emotional support.

While many aspects of life at Heritage Village are commended, not all experiences have been entirely positive. A few concerns arise regarding the performance of some Certified Nursing Assistants (CNAs). Although nursing staff has generally been described as helpful and caring, there is criticism directed towards specific CNAs who may seem less engaged or motivated in their duties. This perception suggests that while there are standout performers within the team, there may also be areas where further training or motivation could enhance service delivery.

Despite these critiques regarding certain staff members' work ethics, it's equally important to acknowledge the positive impact most aides have on patients’ lives. One reviewer notes how closely they observe operations due to personal connections within the facility; they describe witnessing dedicated efforts from both nurses and aides taking timely actions to assist residents in need. Such observations reinforce confidence in many caregivers committed to ensuring each resident receives suitable care.

In summary, Ascension Living Heritage Village stands out as a reputable community characterized by exceptional staff responsiveness and dedication toward resident welfare. While feedback reflects some inconsistencies among certain aides regarding performance levels, it nevertheless underscores an overall commitment from management to uphold high standards of cleanliness, nutrition, therapy services, and compassionate nursing care—elements essential for cultivating an enriching living environment for seniors. For families seeking support for their loved ones in assisted living situations, many reviewers would recommend considering this community based on their favorable experiences thus far.

This area of Kankakee, Illinois, offers a convenient and accessible location for senior living, with a variety of amenities nearby. With multiple physicians' offices, pharmacies, and hospitals within close proximity, medical care is readily available. The diverse range of restaurants caters to different dining preferences, while cafes provide a cozy spot for socializing. Places of worship offer spiritual fulfillment, and theaters provide entertainment options. Parks and green spaces offer opportunities for outdoor recreation and relaxation. Transportation options like the Amtrak station and U-Haul neighborhood dealer make it easy to travel to other destinations as needed. Overall, this area provides a well-rounded community with essential services and recreational activities that would be suitable for seniors looking for a comfortable living environment in Kankakee.

Physicians

• Zaheer Saadia Zaheer Pediatric Associates Kankakee (0.2 miles)
• Riverside Healthcare Radiology (0.7 miles)
• Orthopedics Assoc Of Kankakee (0.7 miles)
• Hassan H Youssef (0.7 miles)
• Oak Orthopedics (0.7 miles)
• Riverside Workforce Health (0.7 miles)
• Universal Pain Management Institute - Donald Roland, MD (0.7 miles)

Restaurants

• McDonald's (0.3 miles)
• Niro's Gyros (0.6 miles)
• La Cocina Macias (0.7 miles)
• Jimmy John's (0.8 miles)
• KFC (0.9 miles)
• Village Diner (1 miles)
• City Tavern (1 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Riverside Family Pharmacy (0.9 miles)
• Osco Drug, Bourbonnais, Pharmacy General (1.8 miles)
• Riverview Pharmacy (2.2 miles)

Hospitals

• Oak Surgical Institute (0.7 miles)
• Provena St Mary's Hospital (0.7 miles)
• Riverside Medical Center (0.8 miles)

Places of Worship

• First United Pentecostal Church (0.7 miles)
• God's Lighthouse Church (0.7 miles)
• Morning Star Baptist Church (0.7 miles)
• Friendship MB Church (0.8 miles)
• St Joseph Youth Ministry (0.9 miles)
• Caldwell Chapel Ame Zion (1 miles)
• Pentecostal Power House (1 miles)

Theaters

• Paramount Movie Theater (0.7 miles)

Cafes

• Gathering Grounds Coffee Shop (0.8 miles)
• Station Street Cafe (1 miles)
• Papis Gaming Cafe (1 miles)
• Starbucks (1.5 miles)
• Yolks & Berries (1.6 miles)

Parks

• Bird's Park (0.8 miles)
• Perry Farm Park Exploration Station (1.7 miles)
• Hawkins Park (1.8 miles)
• Jurassic Park (2.1 miles)

Transportation

• Amtrak-Kki (0.9 miles)
• Kankakee Train Depot (0.9 miles)
• Ill Central Gulf Railroad Co. (1 miles)
• U-Haul Neighborhood Dealer (1.7 miles)