Heritage Woods Of Manteno

Pros

• The staff at Heritage Woods of Manteno is described as very helpful, knowledgeable, and pleasant, providing excellent communication and care for residents.
• The facility is noted for its cleanliness and well-organized environment, creating a pleasant living space for residents.
• Residents enjoy the variety and quality of the food served in the dining area, with many expressing satisfaction with their meals.
• There are positive comments about the available activities, including arts and crafts, bingo, and the opportunity to socialize with other residents.
• Families appreciate the welcoming atmosphere of the facility and find it reassuring that it accepts Medicaid and provides financial assistance options.
• Residents report enjoying access to amenities like a library and hair salon, contributing to their overall happiness at the facility.

Cons

• There were cleanliness issues in the loved ones' room, with housekeeping only showing up occasionally to clean and things piling up.
• The staff seemed overwhelmed, leading to slow responses to requests and call buttons.
• Some residents received meals in styrofoam containers and were expected to serve them on their own, which was not suitable for all.
• There was a high turnover rate among nurses, affecting the quality of care.
• A previous missed need for insulin shots caused concern initially before it was resolved.
• Some family members felt that the facility couldn't provide the assistance needed for their loved ones' care requirements.
• Activities were severely limited due to the pandemic, resulting in disappointment regarding engagement opportunities.
• One resident did not have a good impression of the food served at the facility.
• While the director was described as sweet, there were concerns that she was overworked and unable to provide adequate support for all residents.
• The facility's overall experience was disappointing for some families despite its appealing appearance and friendly staff interactions.

Review

Heritage Woods of Manteno is a residential care facility that has received a mixed bag of reviews from families looking for a suitable place for their loved ones, particularly those in need of memory care and assisted living. The facility has garnered praise for its location, cleanliness, and the kindness of its staff. Many families chose Heritage Woods due to its favorable ratings as well as the amenities it offers, such as transportation to doctor appointments and the acceptance of Medicaid. Overall, there seems to be a consistent theme of appreciation toward the caring nature of the staff and the clean environment, suggesting that while there are areas needing improvement, many families feel secure in their choice.

Many reviewers noted how helpful and attentive the staff at Heritage Woods are. Family members found them polite and knowledgeable, providing reassurance during what can often be an emotional transition. Several comments highlighted individual experiences where staff members actively communicated with family members about their loved ones' wellbeing. For instance, one reviewer mentioned how the staff helped navigate financial aid options when considering moving in. Another reviewer felt comforted by the director's willingness to address concerns regarding care levels after hospitalization.

The physical aspects of Heritage Woods also received positive remarks across various reviews. The facility itself was described as clean and organized with appealing common spaces like a dining room and theater area. Although some visitors expressed frustration over limited access to rooms due to COVID restrictions—like not being able to see a two-bedroom apartment because it was occupied—the general consensus was that the community’s layout was inviting and practical for residents’ needs. The studio apartments were mentioned favorably for allowing personal belongings while maintaining adequate space.

Food service at Heritage Woods appeared satisfactory according to many family accounts; however, opinions varied based on individual experiences. While most did not report complaints about meal quality or variety—one resident even enjoyed good meals frequently—it wasn’t uncommon for others to note dissatisfaction with food delivery methods or overall meal presentation during times when residents were isolated or had limited interaction with dining services due to health protocols.

Despite these positives, some reviewers pointed out challenges faced during their loved ones' stay at Heritage Woods. There were reports of initial medication mix-ups—for example, insulin shots being missed—which raised concerns but seemed to have been resolved eventually. Others expressed dissatisfaction with housekeeping frequency in personal rooms leading to accumulations of daily living necessities which weren’t managed promptly by staff under pressure from various demands on their schedules.

Moreover, several reviews highlighted concerns around staffing levels and response times within the facility—particularly referring to call buttons worn by residents which experienced delays in response time when pressed for assistance. Some comments suggested that high turnover rates among nursing staff contributed significantly to this issue; however, it was emphasized that most nursing personnel remained friendly despite seeming overwhelmed by their workloads.

In conclusion, while Heritage Woods of Manteno certainly presents a viable option for many families seeking assisted living solutions—especially attractive because they offer important amenities like Medicaid acceptance and keep well-maintained facilities—individual experiences can vary widely based on specific needs and circumstances surrounding each resident's situation. Families looking into this community should weigh both positive aspects along with identified shortcomings carefully before making a decision tailored best suited for their loved ones' requirements.

Located in Manteno, Illinois, this area offers a range of amenities and services that cater to seniors. Close proximity to Manteno State Hospital and Illinois Veterans Home provides convenient access to healthcare facilities, while pharmacies like Doc's Drugs are also nearby for medication needs. Several reputable physicians' offices are within a short distance, ensuring medical care is easily accessible. In terms of dining options, there are various restaurants and cafes such as Monical Pizza Restaurant and Winnie's Cafe for enjoyable meals. Additionally, the presence of parks like Perry Farm Park Exploration Station offers opportunities for outdoor recreation. Overall, this part of Manteno provides a peaceful and convenient environment for senior living with essential amenities within reach.

Hospitals

• Manteno State Hospital (0.2 miles)
• Illinois Veterans Home (0.2 miles)
• Provena St Mary S Hospital (1.8 miles)
• Riverside Medical Center (1.8 miles)
• Da Vita (6.1 miles)
• Oak Surgical Institute (7.5 miles)

Pharmacies

• Doc's Drugs (1.7 miles)
• Riverview Pharmacy (6.3 miles)
• Walgreens (7.9 miles)

Physicians

• Manteno Springs Senior Assisted Living Home (1.8 miles)
• Riverside Medical Group - Primary Care Manteno (1.8 miles)
• Schuller Reinhold MD (2.1 miles)
• Corcoran, Michael Oak Orthopedics (3.7 miles)
• Dr. Ronald Cope (4.6 miles)
• Menigoz Wendy DN Dr (4.6 miles)
• Riverside Cancer Institute (4.7 miles)

Restaurants

• Manteno Sportsmen's Club (2.1 miles)
• Jimmy John's (2.3 miles)
• Monical Pizza Restaurant (2.3 miles)
• McDonald's (2.4 miles)
• Wendy's (2.5 miles)
• Jersey Mike's (3.8 miles)
• McDonald's (3.8 miles)

Cafes

• Winnie's Cafe (2.3 miles)
• Panera Bread (4.5 miles)
• Starbucks (4.8 miles)
• Yolks & Berries (6.1 miles)
• Windmill Family Restaurant (6.4 miles)
• Starbucks (6.5 miles)

Theaters

• Cinemark Movies 10 (4.5 miles)

Places of Worship

• Cornerstone (5.2 miles)
• River Valley Christian Fellowship (5.6 miles)
• St Joseph Youth Ministry (6.9 miles)
• M B Church-Gethsemane Gardens (7.6 miles)
• Caldwell Chapel Ame Zion (7.6 miles)
• God's Lighthouse Church (7.8 miles)
• Pentecostal Power House (7.8 miles)

Parks

• Perry Farm Park Exploration Station (6.6 miles)
• Jurassic Park (7.4 miles)

Transportation

• U-Haul (7.2 miles)
• U-Haul Neighborhood Dealer (8.1 miles)