Bickford of Bourbonnais Costs & Pricing
Bickford of Bourbonnais offers competitive pricing for its residential options compared to both Kankakee County and the wider state of Illinois. For a studio, residents can expect to pay $3,346 per month, which is notably lower than the county average of $4,084 and significantly less than the state average of $4,028. However, when looking at one-bedroom accommodations, Bickford's price of $4,258 is slightly higher than both the county rate of $3,917 and the state average of $3,527. The two-bedroom option stands out with a monthly cost of $6,200; this is considerably above both Kankakee County's average of $4,510 and Illinois' average of $4,208. Overall, while Bickford provides attractive rates for studios that are well below local and state averages, its other room types may be positioned at a premium relative to surrounding options.
| Floor plans | Bickford of Bourbonnais | Kankakee County | Illinois |
|---|
| Studio | $3,346 | $4,084 | $4,028 |
| 1 Bedroom | $4,258 | $3,917 | $3,527 |
| 2 Bedrooms | $6,200 | $4,510 | $4,208 |
Assisted Living communities with a similar price nearby
-
from +$389 / mo
Riverside Assisted Living & Memory Care, a CCRC
$3,735 to $4,270 / month
2.7 miles away
-
from -$446 / mo
Manteno Springs Assisted Living
$2,900 to $4,900 / month
7.1 miles away
Overall Review of Bickford of Bourbonnais
caveat
8 reviews mention this
Care can be inconsistent
Some residents and families report lapses in daily care and follow-through.
Several reviews describe situations where help was not provided when expected, including missed nursing checks and delays with cleaning or toileting. A few families say they had to stay on-site, advocate repeatedly, or step in personally to get basic needs handled. Residents and families also mention issues with laundry returning correctly and with care during memory-related needs. At least one review praises nursing and says care was excellent, but the negative experiences focus on reliability and accountability.
caveat
5 reviews mention this
Communication feels hit-or-miss
Families describe delays or difficulty getting answers from staff.
Some reviews say it was hard to reach staff by phone or that messages did not get timely responses. Others describe directors not returning calls or being dismissive when concerns were raised. A separate review says they often had to call or go to the community to learn what was happening. Overall, the praise for staff being helpful is present, but these accounts point to inconsistent family communication.
common
14 reviews mention this
Staff warmth is a frequent plus
Many reviewers highlight friendly, attentive staff and nurses.
Across multiple reviews, families and visitors describe staff as kind, welcoming, and attentive to resident needs. Several mention nurses or CNAs in positive terms and say they felt supported during transitions. Even among more critical reviews, some individuals single out at least one CNA or working staff member as very nice. The strongest repeated message is the human side of care—how staff members show up day to day.
common
10 reviews mention this
Activities help residents stay engaged
Residents and visitors often point to daily activities and events.
Many reviews describe a steady mix of activities and community events, with residents participating in things like bingo and group programs. A few notes mention outreach through volunteering or entertaining events that families can also be involved in. There are also concerns from some families that their loved ones were not being encouraged to participate, or that activity fit could be an issue for memory care. Overall, activities come through as a regular part of life at the community.
common
6 reviews mention this
Meals are commonly mentioned
Meals and dining experience are often described positively.
Several reviews mention the quality of meals, good variety, and dining options for residents. Some families also describe a restaurant-like dining room and say they could choose from meal selections. A few comments are more mixed, but the overall theme is that dining is part of what residents and families notice. This lines up with the community offering meal choices and diet-related options residents can use.
caveat
4 reviews mention this
Pricing and billing concerns
Some families say the billing and charges did not match what they were told.
A handful of reviews raise concerns about charges after cancellations, unexpected additional bills, or pricing that changed after the initial quote. One review says a family felt pressured to sign and kept receiving bills even after canceling. Another review describes getting billed more than the quoted monthly amount after moving in. While other reviews mention value positively, these billing complaints are recurring in the negative experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.