Presence Our Lady Of Victory in Bourbonnais, IL
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Information last verified:
20 Briarcliff Lane, Bourbonnais, IL 60914
For more information about senior living options: (844) 490-3973
The rehab department staff are awesome and caring; the grandmother loves the team. The staff took very good care of her. The facility is a good rehab facility with great staff who truly care about the residents. The facility is clean, well-maintained, with a friendly and caring staff. The care provided is great, and the team is wonderful; the customer service manager is attentive. Nursing and therapy were wonderful and kind, and the staff were respectful and supportive. The wound care team diligently treated bedsores, leading to noticeable improvement. The administration is attentive and responsive to feedback, which makes a difference in the environment. The community feels like one huge family, creating a warm, welcoming atmosphere. The aunt loves the facility for its friendly staff, cleanliness, and good food.
There was a pervasive lack of communication between staff and families, with calls and messages going unanswered. Essential medical supplies and pain medications were not provided, and physical therapy was never administered. A nurse allegedly slammed doors and scolded the patient, while management appeared indifferent. The facility failed to meet the patient’s needs, leading to multiple complaints to state and federal agencies. The reviews warned others not to send loved ones there, describing it as unsafe and regrettable. There were delays and logistical issues, such as no private bathroom sink and long IV completion times. Personal belongings were frequently lost or stolen, and there were unexplained injuries and reported medical errors.Presence Our Lady Of Victory in Bourbonnais is best suited for families seeking a warm, hands-on rehab and long-term care environment where staff treat residents like family. The community shines for seniors needing physical therapy after surgery, falls, or cancer-related rehab, and for those who want consistent nursing support from a team that shows genuine affection and attentiveness. Residents and families repeatedly praise the nurses, CNAs, and activity staff for kindness, thoroughness, and a sense of belonging. The setting is clean and well-maintained, and the care team often follows through on personal preferences, from room temperature and bed height to nutrition and activity participation. A hospice-friendly atmosphere is evident, with staff stepping in to support families during end-of-life moments. In short, the strongest fit is a resident who values relationship-centered care and practical, day-to-day responsiveness over institutional formality.
Alternatives are worth considering for families prioritizing flawless operation and unambiguous, rapid communication. Several reviews recount serious gaps: missed medications, delays in obtaining equipment, and a lack of timely physical therapy. Other accounts describe staff disagreements, doors slammed on concerns, and a perception that administrative priorities can eclipses resident needs. For residents with dementia or high medical complexity, where consistent, across-the-board execution of orders matters most, this facility may not deliver the needed reliability. Private bathroom access, guaranteed emergency response without delay, and a friction-free policy around family visitation and POA communications are also areas some families would want to verify before committing. If any of these are non-negotiable, alternatives with stronger track records on operations should be explored.
On the positive side, the care team at Our Lady Of Victory frequently earns high marks for warmth, accessibility, and the rehab-oriented approach. Families cite nurses and aides who know residents’ names, preferences, and pain points; therapy teams that push toward recovery with tact and encouragement; and a leadership group that is responsive when concerns are raised. The facility’s upkeep, cleanliness, welcoming common areas, and good food, helps daily life feel manageable and reassuring. End-of-life moments are supported by a team that incorporates spiritual care and practical comfort. These strengths tend to offset occasional miscommunications by creating reliable touchpoints, nurse check-ins, daily caregiver interactions, and clear discharge or transition planning when possible. Yet the offset only holds when families stay engaged and push for timely updates and corrective actions.
Rehabilitation and long-term enjoyment of daily life emerge as consistent themes. Multiple residents’ stories describe measurable progress in physical therapy, with staff who celebrate small milestones and tailor activities to individual energy levels. The presence of wound care and hospice compatibility also stands out for families facing complex medical needs. Long-term residents often describe the facility as home, aided by a community that emphasizes walking the halls, social activities, and regular shifts in staff who still know their routines. The compassionate bedside manner of CNAs and nurses alike creates a dependable, human-centered experience. The downside to this picture is that positive anecdotes can be overshadowed when a family encounters lapses in coordination or symptoms that require escalation. Still, the sum of rehab-focused care and personal attention makes this a robust option for the right resident.
Red flags require careful scrutiny. Reports of communication lapses, unreturned calls, and difficulty obtaining essential medical supplies signal a systemic weakness that can have real consequences. Instances of perceived equipment mismanagement, delays in medication administration, and inconsistent therapy provision should trigger in-depth questions about staffing ratios, shift coverage, and the facility’s escalation processes. Privacy and family-communication concerns, such as restrictions around visits or unclear POA protocols, also deserve frank discussion and written clarification. The severity of some anecdotes, claims of neglect or harm, cannot be dismissed, though it is important to verify with current staff and third-party references. Prospective families should demand a transparent care plan, access to incident logs, and assurances around accountability before placing a loved one here.
The bottom line is practical and clear: the community can be a strong fit for rehab and extended care if engagement and oversight accompany the resident’s stay. For families who want a warm, capable team and a home-like atmosphere, this facility offers meaningful benefits in care continuity, companionship, and comfort at the bedside. For others who require flawless execution, absolute consistency of meds, and ironclad visitor/family access, alternatives with tighter operational discipline are worth exploring. When choosing, undertake a thorough tour, request to meet the director of nursing and the rehab coordinator, and obtain a concrete care plan with daily communication routines. Gather references from current families and ask for a realistic snapshot of staffing patterns across shifts. With due diligence, Presence Our Lady Of Victory can be a compassionate, capable home, or it can be a source of ongoing frustration, depending on how care coordination aligns with a loved one’s specific needs.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Presence Our Lady of Victory in Bourbonnais, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a high-quality lifestyle, this community aims to create a vibrant and engaging environment for seniors.
The amenities at Presence Our Lady of Victory are designed to cater to the needs and preferences of its residents. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV ensures entertainment options are readily available. Community operated transportation allows for easy access to nearby destinations, and a computer center offers opportunities for staying connected in the digital age.
Residents will enjoy delicious meals in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services ensure that living spaces are always clean and tidy, and move-in coordination makes transitioning into the community hassle-free. Outdoor space, including a beautiful garden, provides an opportunity for relaxation or socializing amidst nature.
Care services at Presence Our Lady of Victory are comprehensive and personalized. The 24-hour call system and supervision guarantee that help is always available when needed. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management ensures proper administration of medications, while meal preparation follows diabetes diet guidelines and other special dietary restrictions.
Residents can engage in various activities offered by the community to stay physically active and mentally stimulated. Fitness programs cater to different abilities, while planned day trips provide opportunities for exploration outside the community. Resident-run activities allow individuals to take charge of their own hobbies and interests, while scheduled daily activities keep them engaged throughout the day.
With numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to Presence Our Lady of Victory in Bourbonnais, IL residents have convenient access to various services they may need.
At Presence Our Lady of Victory, seniors can expect a warm and inviting environment that promotes their overall well-being and supports their individual needs.
Presence Our Lady Of Victory is located at 20 Briarcliff Lane, Bourbonnais, IL 60914 in Kankakee County, Illinois
Presence Our Lady Of Victory on seniors.fyi includes 12 photos including images showing interior, healthcare, bathroom, physical therapy, office, decor, wall art, kitchen, and more.
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Interior
Decor
Kitchen
Artwork
Bathroom
Exercise Equipment
Gym
Healthcare
Coffee Station
