Presence Our Lady Of Victory in Bourbonnais, IL
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20 Briarcliff Lane, Bourbonnais, IL 60914
For more information about senior living options: (844) 490-3973
The CNAs are described as the sweetest young ladies, and the male nurse is a gentle giant who truly cares. The staff are professional, well-trained, and genuinely kind and compassionate, treating residents with dignity and respect. The facility is clean, well-maintained, and welcoming for residents and families. The rehab and wound care teams provide attentive, high-quality care and keep families well informed. The wound care team diligently healed bedsores, improving the resident's health over time. The environment feels like a warm, family-like community where residents feel at home. Crystal Pak is praised for being attentive and proactive in assisting families, making stays more comfortable.
They described it as the most horrible experience ever, with their loved one suffering and no one caring. They warned others not to send their loved ones there, saying God would help their soul. They reported the administration blocked family visits and demanded a visiting code, misrepresenting POA rights. They claimed there were lost or stolen belongings, horrible care, and constant unexplained injuries, along with medical errors. They noted basic needs were not consistently met, such as missing body wash and medications, and minimal food after hospice. They observed delays finishing IVs and a lack of private bathroom facilities. They warned that agencies booking the facility would be canceled.Presence Our Lady Of Victory in Bourbonnais is best suited for families prioritizing a warm, people-first care culture where residents feel known and treated with dignity. The community projects a clean, well-maintained environment and centers care on attentive, compassionate staff - from overnight CNAs to skilled nurses - who deliver a reassuring presence during recovery, end-of-life moments, and daily routines. Families repeatedly highlight a welcoming atmosphere, steady communication, and a customer-service manager who follows up with updates. For seniors entering rehab or seeking a long-term home that emphasizes personal attention, the facility offers a reliable, home-like feel where daily life is organized around comfort, consistency, and small acts of kindness.
Not every family will find the same level of reassurance, though. A portion of reviews raises red flags about administrative practices and transparency, particularly around visitation and family access, and about communication gaps that can leave loved ones feeling out of the loop. Some accounts mention issues with lost items, missed medications, or care gaps that followed a transition to hospice or other levels of care. A few comments reference experiences at related Bourbonnais campuses under different branding, which can complicate expectations about policies and responsiveness. The takeaway is clear: due diligence is essential, and prospective families should verify current visitation rules, incident reporting, and how family input is incorporated into daily care.
The core strengths - compassionate staff, robust rehab potential, and a clean, welcoming setting - often offset the concerns raised by critics, especially for those who prize individualized attention. Families describe therapy teams that are patient, encouraging, and skilled, with nursing and aides who treat residents with genuine warmth. The food, activities, and social interactions are frequently cited as bright spots, helping residents feel engaged and valued. For someone recovering from surgery or a period of immobilization, the combination of attentive clinical care and a homelike environment can accelerate progress and provide peace of mind to anxious relatives. Even in stressful moments, staff willingness to go the extra mile tends to surface as a clear, meaningful benefit.
Clinical care and end-of-life support emerge as particularly strong in the narratives. Several reviews praise wound care, hospice collaboration, and the overall competence of the on-site medical team. Families note that care plans are explained, that staff listen to concerns, and that caregivers communicate respectfully with relatives. The presence of a spiritual or community-oriented dimension - assurance from Sisters and caregivers who provide warmth during difficult times - adds a layer of emotional support that many families value deeply. When a loved one needs ongoing rehab, pain management, or compassionate hospice care, these elements can translate into meaningful comfort and dignity in the final chapters of a life.
On the cautionary side, certain operational worries deserve serious consideration. Prospective residents should ask explicitly about privacy protections, room configurations, and the availability of private bathroom facilities, as some comments point to limitations in private space. Clarify how private information is shared, how visiting codes or access systems function, and what channels exist for timely medical updates. Inquiries about incident reporting, response times, and the steps taken when problems arise will illuminate how the facility manages accountability. While the majority of experiences skew positive, a vigilant family should demand current performance data, caregiver-to-resident ratios, and a clear escalation path for concerns.
Ultimately, Presence Our Lady Of Victory offers a compelling, capable option for families seeking a compassionate rehab and long-term community with a familial atmosphere. It excels where personal attention, clean surroundings, and attentive bedside care are valued most. Yet potential buyers must weigh administrative transparency and visitation policies against the warmth and reliability of the caregiving relationships. The right choice will hinge on whether the priority is a consistently collaborative care team and a homey environment - or a setting where visitation, documentable responsiveness, and systemized assurance are non-negotiable. A thorough tour, direct conversations with nursing leadership, and a review of the current policy framework will reveal whether this campus aligns with the resident's needs and the family's expectations.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Presence Our Lady of Victory in Bourbonnais, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a high-quality lifestyle, this community aims to create a vibrant and engaging environment for seniors.
The amenities at Presence Our Lady of Victory are designed to cater to the needs and preferences of its residents. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV ensures entertainment options are readily available. Community operated transportation allows for easy access to nearby destinations, and a computer center offers opportunities for staying connected in the digital age.
Residents will enjoy delicious meals in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services ensure that living spaces are always clean and tidy, and move-in coordination makes transitioning into the community hassle-free. Outdoor space, including a beautiful garden, provides an opportunity for relaxation or socializing amidst nature.
Care services at Presence Our Lady of Victory are comprehensive and personalized. The 24-hour call system and supervision guarantee that help is always available when needed. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management ensures proper administration of medications, while meal preparation follows diabetes diet guidelines and other special dietary restrictions.
Residents can engage in various activities offered by the community to stay physically active and mentally stimulated. Fitness programs cater to different abilities, while planned day trips provide opportunities for exploration outside the community. Resident-run activities allow individuals to take charge of their own hobbies and interests, while scheduled daily activities keep them engaged throughout the day.
With numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to Presence Our Lady of Victory in Bourbonnais, IL residents have convenient access to various services they may need.
At Presence Our Lady of Victory, seniors can expect a warm and inviting environment that promotes their overall well-being and supports their individual needs.
Presence Our Lady Of Victory is located at 20 Briarcliff Lane, Bourbonnais, IL 60914 in Kankakee County, Illinois
Presence Our Lady Of Victory on seniors.fyi includes 12 photos including images showing interior, healthcare, physical therapy, bathroom, office, decor, wall art, kitchen, and more.
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Interior
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