Ambassador Nursing & Rehab Center in Chicago, IL
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4900 North Bernard, Chicago, IL 60625
For more information about senior living options: (844) 490-3973
The staff are described as wonderful, caring, and attentive. The administrator is very involved with residents and maintains an open-door policy. The facility is clean and well-maintained, with a clean environment. The meals are great, with generous portions and are well cooked. Social services help residents with housing and discharge planning. CNAs and nurses provide compassionate, quality care. Residents feel safe and cared for in a warm, family-like atmosphere. The facility offers engaging activities and an outdoor area for residents. The cardiac program and other medical services are described as excellent. Staff respond quickly to families and address concerns with kindness and respect.
This place is a hell hole. They don’t take care of the patients. This nursing home is cited for abuse in Medicare.gov. This place is horrible, with bad communication, smells, no regular resident checks, no doctors, and lies when answering questions. DO NOT TAKE LOVED ONES HERE; the staff are disrespectful and rude, and the administration is largely ineffective. This place is like a 3rd world illegal employee sweat shop that smells like piss and flies. It’s a hell hole; my son is there now and he says he’s not treated well. The staff steal from residents and neglect basic hygiene, leaving belongings missing and patients improperly cared for.Ambassador Nursing & Rehab Center in Chicago is most suitable for families that want a facility with active admissions support, a visible administrator presence, and a rehab-oriented track record where social services can help coordinate housing or discharge planning. The strongest cases arise when a loved one benefits from engaged staff who coordinate therapy, transportation, and family communication, and when the resident responds to a program that includes daily meals, structured activities, and a gym for physical therapy. This community can deliver warmth and attentiveness when the team is functioning well, and it can feel like a collaborative, family-inclusive environment for residents who value consistent point people in administration and front-line staff.
Those considering alternatives should recognize that Ambassador is not universally reliable on every front. Families with a premium on safety, cleanliness, and fully predictable care will want to compare against facilities with fewer and less persistent reports of neglect, maintenance lapses, or staff shortages. If a loved one requires constant supervision, a high hygiene standard, immediate medical responsiveness, or a stable, low-stress environment with minimal risk of disruptive incidents, it is prudent to broaden the search. In short, this center demands vigilant oversight and deliberate, in-person due diligence before placement.
On the plus side, several reviews spotlight tangible strengths that can offset some drawbacks. Positive notes repeatedly highlight responsive admissions staff, transportation coordination, and a management team that is accessible and involved. Several residents speak highly of the dining program, describing generous portions and well-prepared meals, while therapy services and gym facilities receive praise from those actively engaging in rehabilitation. For families navigating housing needs or seeking ongoing social work support, the center’s willingness to work with outside professionals and to facilitate discharge planning appears to be a meaningful asset.
Yet the cons are persistent and serious enough to limit Ambassador’s appeal for many families. Repeated complaints center on cleanliness and odor, with alleged mold-like smells, lingering moisture issues, and infestations in extreme cases. Reports of patient neglect, underfeeding, and inconsistent hygiene care surface with distressing frequency, sometimes tied to staffing gaps or communication breakdowns. The facility has also faced troubling claims of medication errors, insufficient staff supervision, and inappropriate staff conduct, with some families reporting difficulty reaching administrators or receiving timely responses to urgent questions. These risks weigh heavily against the favorable anecdotes.
The most practical way to use this information is to verify a few core conditions before committing to care here. Inspect state inspection and compliance records, focusing on any repeated violations or recent improvements under new leadership. Schedule visits at different times, speak privately with current residents, and request to see actual care plans, daily rounding, and response times to call bells. Confirm staff-to-resident ratios during peak hours, examine the cleanliness of rooms and common areas, and test how well the front desk and administrator respond to questions. If possible, insist on a short-term trial or a clearly defined transition plan to monitor real-world performance.
In the end, Ambassador Nursing & Rehab Center is a mixed-capability option that can work well for families willing to actively advocate, monitor, and intervene when needed. For those prioritizing consistently high safety standards, impeccable hygiene, and predictable, responsive care, it is wise to keep looking and to compare with facilities demonstrating stronger, verifiable performance across inspections, staffing stability, and resident outcomes. Decision-makers should approach with a plan: verify leadership consistency, demand transparent care processes, and insist on measurable quality benchmarks before committing a loved one to this community.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (10 miles away) Chicago Midway (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Francisco Kedzie Kimball 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ambassador Nursing & Rehab Center in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to its residents. With a focus on providing a comfortable and enriching living environment, Ambassador Nursing & Rehab Center ensures that its residents have access to all the necessary facilities and assistance they need.
The community offers various amenities to enhance the quality of life for its residents. A beauty salon is available for residents to stay well-groomed and feel their best. Cable or satellite TV is provided for entertainment purposes, along with a gaming room and a small library for recreational activities. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Additionally, there is a fitness room and wellness center to promote an active lifestyle.
Residents at Ambassador Nursing & Rehab Center benefit from an array of care services designed to meet their individual needs. The 24-hour call system ensures that assistance is readily available whenever required, while 24-hour supervision provides peace of mind for both residents and their families. Trained caregivers are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.
The community takes special dietary restrictions into consideration, offering diabetes diets and accommodating other specific dietary needs. Meal preparation and service are provided, ensuring that residents receive nutritious meals throughout the day.
Ambassador Nursing & Rehab Center also focuses on promoting an active social life for its residents. Planned day trips and scheduled daily activities keep them engaged and entertained. Resident-run activities allow individuals to contribute their ideas and talents within the community. Concierge services are available to assist with any additional needs or requests.
Located in Chicago, IL, Ambassador Nursing & Rehab Center benefits from its proximity to various facilities in the area. There are numerous cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby for added convenience.
Overall, Ambassador Nursing & Rehab Center offers a comprehensive and supportive assisted living community where residents can enjoy a comfortable and fulfilling lifestyle with access to all the necessary amenities, care services, and social activities.
Ambassador Nursing & Rehab Center is located at 4900 North Bernard, Chicago, IL 60625 in Cook County, Illinois
Ambassador Nursing & Rehab Center on seniors.fyi includes 9 photos including images showing bedroom, dining, healthcare, exterior, pathway, caregiver, nurse, interior, and more.
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