Foster Health & Rehab Center

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Foster Health & Rehab Center

2840 West Foster Avenue, Chicago, IL 60625

For more information about senior living options: (844) 490-3973

2.1 from 15 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 stars
11

Skilled Nursing Facility

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    Overall Review of Foster Health & Rehab Center

    Pros

    • pro The staff are central to the facility's care and go above and beyond to ensure the safety of residents and visitors.
    • pro The menu offers a wide selection on a monthly schedule.
    • pro There are activities for residents, such as bingo and karaoke.
    • pro The facility is clean and workers attend to residents' needs.
    • pro The customer service is praised by some reviewers.
    • pro The staff provided unconditional care for a patient admitted after a near-fatal car accident.

    Cons

    • pro The facility's staff treat residents terribly.
    • pro There are lazy staff who answer calls with a bad attitude.
    • pro Crystal Foster mistreats the nurses and patients.
    • pro CNAs report being treated badly and being fired without a good reason.
    • pro The facility keeps bad workers and fires good workers.
    • pro Front desk staff are extremely rude to visitors.
    • pro Some care staff are ignorant.
    • pro Family requests are not promptly fulfilled and must be repeated.
    • pro Residents without family visitors are left to suffer; many cannot care for themselves.
    • pro The administrator is rude and unprofessional.

    Review

    There is a strong and widespread sense among the reviews that the facility struggles with how care is delivered and how residents and their families are treated. Several comments describe a pattern of neglect or indifference toward residents, with particular frustration aimed at staff who appear lazy or have a bad attitude. One reviewer even notes a specific nurse - Crystal Foster - who they say treats the nurses poorly, and by extension the residents, which underscores a broader fear that arrogance or disinterest among staff is part of the culture. The tone across many comments is not just disappointment, but a feeling that basic respect and attentiveness are inconsistent at best and routinely missing at worst.

    The experiences of frontline workers add another layer of concern. A former certified nursing assistant (CNA) writes candidly about being treated badly by the facility's leadership and being let go without a fair reason. That same speaker claims the facility keeps workers who mistreat residents while pushing out those who do no harm, painting a picture of management that rewards the wrong behaviors and discourages responsible caregiving. The implication is that staff morale and retention are deeply affected by management practices, which in turn harms the quality of daily care for residents.

    Families reporting on their loved ones describe a troubling environment for anyone with someone vulnerable in their care. One account describes the facility as a terrible place to have a parent, where a family's emotional and physical well-being deteriorates during stay. They recount repeated delays in fulfilling reasonable requests, necessitating daily follow-ups or even more urgent visits to ensure a task is completed. The overall experience is characterized by frustration and worry: anxious families feel they must become constant advocates, often revisiting the same issues with different staff members and never getting consistent results.

    Communication problems and perceived disrespect are recurring threads in the criticisms. Multiple reviewers mention front desk staff who are rude to visitors, and many say care staff respond with annoyance or a put-upon attitude when asked questions or for assistance. The sentiment conveyed is that the facility treats requests as impositions rather than necessities, leading families to feel ignored or dismissed. In one particularly blunt note, a former resident describes an inability to reach the patient due to a nonfunctional or call-waiting phone system, and another simply labels the experience as "Terrible" in all caps, underscoring the depth of dissatisfaction with basic communication channels.

    There are also highly specific grievances tied to administrative processes and regulatory compliance. A reviewer who identifies as a former resident alleges being subjected to weekly drug screens despite repeatedly testing clean, and describes an administrator who behaved rudely and unprofessionally. The person claims they left AMA (Against Medical Advice), but the facility did not discharge them promptly, leading to continued Medicaid billing for a stay that had already ended. This individual states they are working with the Illinois Department of Health to ensure appropriate action, highlighting how concerns of billing, discharge practices, and authority oversight can become part of the patient-care story in ways that extend beyond individual interactions.

    Amid the chorus of complaints, there are also voices that acknowledge positive aspects, revealing that the facility is not uniformly condemned in every corner. A reviewer who centers on the importance of staff contends that, taken as a whole, the core strength of any long-term care facility is the people who work there, and that the staff can go above and beyond to keep residents safe. They point to a broader menu and monthly activity schedules, with recurring events like bingo and karaoke, suggesting that some days and some teams deliver meaningful engagement and care. There are mentions of clean facilities, attentive workers, and patients whose needs were met with genuine effort. One family member expresses gratitude after their mother's near-fatal accident, saying the staff took unconditional care of her and effectively saved her life, which speaks to the capacity for compassionate, high-quality care in the right circumstances.

    Another thread emphasizes that there are positive customer-service experiences and moments of excellence that exist even within a facility that many see as flawed. A few reviews convey strong appreciation for individual staff members or for the overall atmosphere when things go well, including praise for the improvements families observe during certain shifts or with particular caregiving teams. There are also references to media coverage - specifically a Channel 9 News segment - advocating caution and urging readers to verify the reliability of care, which adds a public-facing dimension to the concerns already raised by families and former staff. The juxtaposition of "great care" and "not receiving good care" within the same set of reviews suggests inconsistent experiences that depend heavily on time, staff, and perhaps specific leadership or shift patterns.

    Taken together, the reviews paint a complex and frequently troubling portrait. The facility is described as having potential strengths - cleanliness in some accounts, organized activity options, and moments of excellent caregiving - but these positives sit alongside persistent complaints about rude or inattentive front-desk staff, inconsistent care responses, and problematic management practices that can undermine residents' well-being and family confidence. The repeated calls for better oversight, more respectful treatment of both residents and staff, and clearer, more reliable procedures for discharge, billing, and communication indicate that the core challenges are not solely about isolated incidents but about systemic patterns that can erode trust.

    For families considering this facility, the message is to approach with caution and to seek out current, first-hand experiences from multiple sources. Visiting and speaking with staff on duty, requesting to meet the administrator, and reviewing recent local media coverage and regulatory findings could help paint a clearer picture of whether the facility's strengths can reasonably align with individual care needs. In the end, the most compelling takeaway is that quality care hinges on consistent, respectful, and responsive staffing, effective leadership, and transparent administrative practices - areas where the reviews suggest there is substantial room for improvement.

    Features

    Housing

    • 46 resident community capacity 46 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (10 miles away) Chicago O'Hare International (10 miles away)
    • Chicago Midway (13 miles away) Chicago Midway (13 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Foster Health & Rehab Center is an assisted living community located in Chicago, IL. This center offers a variety of amenities to ensure the comfort and convenience of its residents. Each unit comes fully furnished with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are also provided to maintain cleanliness and tidiness.

    Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. For recreational activities, there is an outdoor space where residents can relax and enjoy nature, as well as a small library for reading enthusiasts. Scheduled daily activities are organized by both staff and residents to keep everyone engaged and entertained.

    The care services at Foster Health & Rehab Center are designed to provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents take their medications on time. A mental wellness program is implemented to promote emotional well-being among residents.

    In terms of location, this assisted living community is conveniently situated near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. Residents have easy access to these facilities for their personal needs or leisure activities.

    For seniors seeking a comfortable and supportive environment with access to healthcare services and nearby conveniences, Foster Health & Rehab Center provides all the necessary amenities and care services for a fulfilling assisted living experience in Chicago.

    Nearby Places of Interest

    Hospitals

    • Swedish Covenant Hospital Cancer Care (0.1 miles)
    • Saint Francis Hospital (3.5 miles)
    • Advocate Illinois Masonic Medical Center (3.7 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Walgreens (0.8 miles)
    • Walgreens (1 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.3 miles)

    Parks

    • Horner Park (1 miles)
    • Warren Park (1.9 miles)
    • Independence Park (2 miles)
    • Hamlin Park (2.9 miles)
    • Dubkin Park (3.3 miles)
    • Unity Playlot Park (3.3 miles)
    • Logan Boulevard (3.5 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (2 miles)
    • Starbucks (2.1 miles)
    • Starbucks (2.5 miles)
    • Starbucks (3.4 miles)
    • Little Beans Cafe (3.5 miles)
    • Starbucks (3.8 miles)

    Restaurants

    • Little Bad Wolf (1.7 miles)
    • SoFo Tap (1.7 miles)
    • Murphy's Bleachers (3 miles)
    • Culver's (3.1 miles)
    • Longman & Eagle (3.2 miles)
    • Cell Block (3.2 miles)
    • R Public House (3.2 miles)

    Transportation

    • Cta (2.3 miles)
    • Cta (3.1 miles)
    • Cta (3.1 miles)
    • Jefferson Park Bus Terminal (3.2 miles)
    • CTA Jarvis (3.2 miles)
    • Cta (3.3 miles)
    • CTA - Belmont (3.5 miles)

    Physicians

    • North Shore Physicians Group (3.5 miles)

    Theaters

    • AMC Village Crossing Theatre (4 miles)
    • Regal Webster Place (4.2 miles)

    Frequently Asked Questions

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