Continental Nursing & Rehab Center in Chicago, IL
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5336 North Western Avenue, Chicago, IL 60625
For more information about senior living options: (844) 490-3973
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Andrea Hackman is a caring staff member who takes time to talk to families about their loved ones. Continental Nursing and Rehab Center has friendly, professional staff who genuinely care for residents. The Memory Springs Unit is clean, well-maintained, and provides a peaceful environment for residents with memory-related needs. The administrator of Memory Springs is compassionate and the director is engaging and warm. Raven is empathetic, informative, and does her best to help families with the admission process. The facility is known for great hospitality and a welcoming atmosphere during tours. The nursing staff are caring and cater to the needs of residents. The building is bright, clean, and well-kept, contributing to a positive living environment. Residents are reported to recover and transition back into the community safely. A loved one was well taken care of, with staff who are friendly and respectful. Memory Springs provides engaging programs and a home-like environment for women with memory care needs.
The reviewers describe the facility as unsafe and untrustworthy for residents who can't advocate for themselves. Staff allegedly leave residents covered in their own filth and fail to address medical needs. Care is described as undignified and disrespectful, with bodies not treated with respect after death. Rehabilitation is neglected, with limited or no access to therapy or a gym. Communication with families is severely lacking, with phones removed and messages ignored. Staff are depicted as rude, unprofessional, and even abusive in some instances. The facility is dirty, with odors of urine and feces and consistently unclean rooms. Medications are mismanaged, with missed doses and instances of giving the wrong meds.Continental Nursing & Rehab Center in Chicago is best suited for families that face very constrained options and must rely on facilities that accept low- to no-income residents. This community often becomes a last-resort choice when few alternatives are available, and the reality is that advocacy from families will be essential to secure basic care. For memory care, the Memory Springs unit presents a more focused environment with dedicated programming and a calmer atmosphere when adequately staffed. In other words, this campus can offer meaningful care in a pinch, particularly for residents whose finances or preferences limit options elsewhere, but it requires vigilant oversight and a clear plan from the outset.
Those considering alternatives should be alert to several red flags that recur in reviews. Residents who require consistent, high-quality medical management, reliable hygiene, and timely responses to urgent needs will likely want to look elsewhere. Families should resist placing someone who cannot advocate effectively or who is at high risk of leaving the building or developing complications without rapid intervention. For dementia care or advanced rehabilitation, the stakes are higher here, given reports of lapses in monitoring, delayed care, and troubling performance on basic day-to-day tasks. If a loved one needs steady, proactive care, other facilities with stronger staffing and more transparent operations are worth evaluating.
The strongest positives center on dedicated staff and certain well-regarded programs. Several reviews highlight individual caregivers - Andrea Hackman in particular - who demonstrate genuine care and a willingness to engage with families. The Memory Springs unit receives praise for cleanliness, purpose-built dementia programming, and a leadership team described as compassionate and engaging. Tours and open houses have revived confidence in the facility's potential, especially when a resident's family encounters staff who communicate clearly, show empathy, and keep residents engaged. These pockets of quality care show what Continental can achieve when staffing is adequate and leadership is attentive.
Yet the negative reports dominate many narratives, and they cannot be dismissed. Consistent themes include under-staffing, with long waits for assistance and insufficient help with daily needs like bathing or changing soiled linens. Bedsores, odors, and episodes of incontinence management paint a troubling picture of basic dignity not always met. Medication access and administration emerge as recurring failures, with some residents going without prescribed drugs or receiving the wrong regimens. Communication with families is frequently described as unreliable, with unanswered calls and missed updates. Physical conditions - rooms not cleaned promptly, equipment and beds in disrepair - compound the sense that care quality is uneven across shifts and days.
The Memory Springs unit adds nuance to the overall assessment. When memory care is the priority, the unit's environment - its dedicated staff, focused activities, and warm leadership - offers a compelling case for Continental as a viable option. Families should nonetheless verify that this level of attention is consistently available and that staffing levels remain adequate, particularly on weekends and evenings. The contrast between positive unit-specific feedback and broader campus-wide concerns should guide decision-making: if memory care is essential, visit the unit, meet the director, and observe how residents are engaged during a typical day.
For families weighing a move to Continental, concrete next steps determine whether the pros can realistically offset the cons. Insist on meeting the administrator, the Director of Nursing, and, for memory care questions, the Memory Springs director. Request a current care plan with explicit goals, a detailed medication schedule, and a staffing matrix that shows how often residents are paired with certified aides. Tour during different shifts, inspect hygiene practices, and ask to see maintenance logs for cleanliness, laundry, and bed changes. If persistent communication gaps or care lapses appear, flag the concerns with the state health department and seek alternatives promptly. Continental can be a workable option in tight circumstances, but only with vigilant advocacy, transparent operations, and an explicit plan to address chronic staffing and care quality gaps.
208 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (11 miles away) Chicago Midway (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Continental Nursing & Rehab Center in Chicago, IL is a well-equipped and comprehensive assisted living community that provides exceptional care and support to its residents. As a skilled nursing facility, it offers various types of care for individuals requiring specialized assistance in their daily activities.
The community prides itself on providing numerous amenities to enhance the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room offering restaurant-style dining, a fitness room, fully furnished accommodations, a gaming room for entertainment purposes, beautiful gardens, housekeeping services for cleanliness and organization, kitchenette options for personal meal preparation if desired, access to outdoor spaces for relaxation and recreation, private bathrooms for privacy and independence, a small library for reading enthusiasts, telephones in each unit for easy communication with loved ones, transportation arrangements (both non-medical and to doctor's appointments), access to wellness centers for health-focused activities and programs, as well as Wi-Fi/high-speed internet connectivity.
In addition to the extensive range of amenities provided by Continental Nursing & Rehab Center, they also offer an array of care services tailored to meet individual needs. These services include 24-hour call system availability for immediate assistance when required, round-the-clock supervision to ensure safety at all times, assistance with activities of daily living such as bathing and dressing. The facility also offers specialized diabetes diets if needed. Medication management is available to ensure residents receive their medications on time and in the correct dosage. Mental wellness programs are offered to promote emotional well-being among residents. Continental Nursing & Rehab Center also caters to special dietary restrictions that individuals may have due to health concerns.
Residents at this assisted living community can participate in numerous engaging activities designed to enrich their lives and foster social connections. Concierge services are available to assist with any additional needs or requests. Fitness programs promote physical well-being among residents while planned day trips provide opportunities for exploration and enjoyment. Resident-run activities encourage a sense of community involvement and empowerment, while scheduled daily activities ensure that residents always have something interesting to look forward to.
Located in Chicago, IL, Continental Nursing & Rehab Center also boasts proximity to various amenities in the surrounding area. There are 8 cafés nearby for leisurely outings with friends or family, 15 parks offering green spaces and tranquility for relaxation or exercise, 46 pharmacies conveniently located for medical needs, as well as nearby physicians providing easy access to healthcare services. Additionally, there are 17 restaurants offering diverse culinary experiences, 8 modes of transportation available for travel convenience, 2 theaters for entertainment purposes, and 3 hospitals in close proximity for any medical emergencies.
Overall, Continental Nursing & Rehab Center is an exceptional assisted living community that offers comprehensive care services along with an array of amenities and engaging activities to enhance the quality of life for its residents.
This area of Chicago, Illinois offers a convenient and vibrant community for seniors looking to relocate. With several pharmacies within close proximity, access to healthcare is easily accessible. Nearby hospitals such as Swedish Covenant Hospital Cancer Care provide top-notch medical care. There is a variety of dining options including Little Bad Wolf and Las Mananitas Mexican Restaurant, along with cafes like Starbucks for relaxation and socializing. Parks such as Horner Park and Warren Park offer opportunities for outdoor recreation and enjoying nature. The area also has good public transportation options with several CTA stops nearby, making it easy to get around the city. Additionally, there are physician offices like North Shore Physicians Group available for medical needs. For entertainment, theaters like Regal Webster Place and AMC Village Crossing Theatre offer cultural activities for enjoyment. Overall, this neighborhood provides a well-rounded environment with amenities that cater to the needs and interests of seniors looking for a comfortable and engaging community in which to reside.
Continental Nursing & Rehab Center is located at 5336 North Western Avenue, Chicago, IL 60625 in Cook County, Illinois
The features offered at Continental Nursing & Rehab Center are carefully designed to support the unique needs of residents experiencing mild to advanced stages of dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, which can be particularly challenging for individuals with cognitive impairments. Medication management ensures that residents receive their prescribed treatments on time, reducing the risk of confusion and enhancing overall health. Meal preparation and service cater to dietary needs while promoting nutrition, an essential aspect often overlooked in memory care. The assistance with transfers aids mobility, ensuring safety and comfort during movement, while 24-hour supervision offers peace of mind for both residents and families by providing a secure environment. Additionally, a mental wellness program engages residents in stimulating activities that promote cognitive function and emotional well-being, fostering a sense of purpose within their daily routines. Together, these services create a holistic approach to care that not only addresses physical needs but also enhances overall quality of life for those living with memory-related challenges.
Continental Nursing & Rehab Center on seniors.fyi includes 17 photos including images showing interior, bedroom, bathroom, dining, artwork, television, wall art, waiting area, and more.
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Interior
Decor
Bedroom
Windows
Artwork
Bathroom
Television
Exterior
Wall Art
Painting
Hallway
Office
Waiting Area
Accessible
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