Balmoral Home is a nursing home community in Chicago, IL.
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Balmoral Home in Chicago, IL
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2055 West Balmoral Avenue, Chicago, IL 60625
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe the staff as caring and attentive.
Multiple reviews say residents are treated well day to day, with staff described as polite, patient, and compassionate. Several reviewers also single out professional, caring nursing and supportive social service. Even reviews that focus on other problems sometimes still acknowledge that individual workers are helpful or kind.
Dining is one of the aspects residents describe positively.
A reviewer who stayed at Balmoral mentions three meals a day with options to get their own food when they wanted it. Other reviews call out the food as amazing and connect day-to-day care with meals and dining. Together, these comments portray dining as a workable part of the routine for residents.
Residents describe medication support and help with bathing and transfers.
Some reviews describe concrete care routines, including medication given twice a day and the ability to shower when the nurses are informed. Others mention full bathing help and quick response when assistance is needed. A separate review highlights satisfaction with monitoring and care during a stay, reinforcing that nursing support is part of the lived experience.
Several reviews raise serious cleanliness and odor issues.
A recurring concern is unpleasant smells, with mentions that urine smells were present and that rooms could have waste-related odors. Multiple reviews also describe insects or pests, including reports of roaches and infestations, along with dirt in hallways or corners. Other reviewers add accounts of cigarette smoke in public areas and smoke breaks, which compounds the overall cleanliness concerns.
Some families report missed follow-through and hard-to-reach communication.
One review says promises made during a planning conversation were never followed through for multiple services, and transportation issues were not handled correctly. Another family member reports delays in setting up access to a phone and TV after being promised it would happen through social services. A separate review describes being hung up on when trying to reach a resident, and others criticize leadership or the receptionist experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
213 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago O'Hare International (11 miles away) Chicago Midway (14 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesBalmoral Home is located at 2055 West Balmoral Avenue, Chicago, IL 60625 in Cook County, Illinois
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