Balmoral Home in Chicago, IL
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2055 West Balmoral Avenue, Chicago, IL 60625
For more information about senior living options: (844) 490-3973
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Assisted Living
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Independent Living
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Continuing Care Retirement Community (CCRC)CCRC
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Balmoral's staff is amazing, delivering attentive care with fast response times. The caregiving team - from CNAs to RNs to maintenance, housekeeping, and dining - is outstanding. Residents feel cradled in Balmoral's care, with the staff described as caring, compassionate, friendly, and patient. Balmoral is praised as the best nursing home in Chicago, with beautiful staff and great people. The facility's social service team is excellent, and the COVID regulations are incredible, helping keep residents safe. Balmoral stood out during the pandemic for providing the needed care residents rely on. Some reviewers note that Balmoral is a good place to work.
The review describes Balmoral as a prison-like facility with outdated equipment, huge supply problems, insect infestations, and dirt in the corners, with residents smoking in rooms that have oxygen. Public areas are described as dirty, worn out, and full of cigarette smoke, with residents and staff experiencing rude, unhelpful behavior. Roaches were seen on tables used by residents, and there were strong odors of urine on the second floor. The nursing and support staff are depicted as rude and unprofessional, with leadership that is poor and problems with accountability. Basic amenities are missing, such as no phones or TVs in residents' rooms, and the environment felt cramped and jail-like during visits. The facility is accused of lacking compassion and of neglecting resident care, with some reviewers calling for it to be shut down. Communication with staff is poor, exemplified by calls being repeatedly hung up or not returned in a timely manner.Balmoral is best suited for families that prize a highly engaged, responsive caregiving team and value strong social services, particularly for short- or intermediate-term rehabilitation where daily hands-on support is the priority. The community earns praise for warmth, teamwork, and a caregiving culture that makes residents feel cared for and protected by a broad spectrum of staff. It is a place where families may find solace in quick caregiver response, and where nursing and therapy personnel are repeatedly described as professional, compassionate, and reachable. Those who need consistent, high-touch attention from CNAs through RNs and maintenance staff will appreciate the observable dedication of the frontline team.
Yet Balmoral invites careful scrutiny for anyone prioritizing a pristine, orderly, and consistently odor-free environment. A substantial portion of reviews flag serious cleanliness and safety concerns, including persistent odors, visible dirt in corners, and insect infestations. Several accounts describe smoking in or near resident areas, with reports of smoke in public spaces and a few alarming mentions of safety risks in rooms with oxygen. The impression of an aging, poorly maintained building surfaces repeatedly, as does fear of inadequate cleaning and supply shortages. For families managing long-term placement where atmosphere and infection-control standards matter deeply, these issues are compelling reasons to look elsewhere.
The strongest offset to these downsides lies in the staff's proven capacity to deliver attentive, person-centered care. Across multiple reviews, the caregiving team - from CNAs to RNs to dining and housekeeping - receives accolades for compassion, approachability, and a reassuring presence. Social services teams are singled out for their effectiveness, suggesting that residents and families can count on advocacy, discharge planning, and coordination of services when needed. In rehab contexts, the continuity of care and the perceived commitment of therapists and nursing staff can support quicker stabilization and more confident transitions back home, which is a meaningful counterweight to questions about facilities' physical condition.
Despite the standout caregiver culture, the core environmental and operational concerns tend to dominate the decision calculus for most families. When the surroundings feel dirty, smell off, or show signs of infestation, the daily experience can undermine otherwise excellent clinical care. Leadership and communication gaps surface in some reviews, with complaints about management decisions, perceived misdirection, and inconsistent contact with families. These dynamics matter because they affect transparency, accountability, and the ability to align medical plans with family expectations. If a family highly values predictable administrative responsiveness and a consistently clean, well-maintained setting, Balmoral's downsides may outweigh its caregiving strengths.
Prospective residents and families should plan a thorough on-site assessment before deciding. Observe room conditions and common areas at multiple times of day; ask about recent housekeeping, pest control, and maintenance schedules; inquire how often rooms are sanitized and how quickly urgent supply shortages are resolved. Probe staff-stability metrics, such as turnover rates and the availability of CNAs and RNs during peak hours. Learn how social services interact with families, what discharge planning looks like, and how frequently residents are offered social and recreational activities. Finally, verify current communication channels: how calls, messages, and updates are shared, and who the point person is for concerns.
In the end, Balmoral presents a clear trade-off. For families that can place high value on immediate, heartfelt caregiving and robust therapy and social work support, the community can be a credible choice, especially for rehab-adjacent stays where daily hands-on care matters most. For those whose priorities are absolute cleanliness, smoke-free and odor-free environments, tightly controlled safety protocols, and consistently polished facilities, Balmoral is unlikely to meet expectations. The prudent path is to weigh the undeniable warmth and professional nursing against the tangible environmental and leadership concerns, and to favor options that align with the non-negotiables of safety, hygiene, and transparent administration.
213 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (11 miles away) Chicago Midway (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Balmoral Home in Chicago, IL is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. Located in a vibrant neighborhood, this community offers easy access to various cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals.
Residents at Balmoral Home can enjoy an array of amenities designed to enhance their daily living experience. There is a beauty salon on-site for pampering and grooming needs. Cable or satellite TV is available in each resident's room for entertainment. Community-operated transportation is provided for easy mobility around the area. A computer center is available for residents who want to stay connected and engaged. The dining room offers restaurant-style meals prepared by skilled chefs, catering to special dietary restrictions if required.
Fitness enthusiasts can maintain their physical health in the fully equipped fitness room. The gaming room provides entertainment options for those who enjoy friendly competition. A beautiful garden and outdoor space are available for relaxation and enjoyment of nature. Residents can also spend their leisure time in the small library or socialize with fellow residents in the wellness center.
Housekeeping services ensure that residents live in clean and tidy apartments with private bathrooms. Move-in coordination assistance is provided to make the transition smooth and hassle-free. Wi-Fi/high-speed internet access is available throughout the community for staying connected with loved ones.
The dedicated staff at Balmoral Home provides top-notch care services around the clock. A 24-hour call system ensures that help is always within reach whenever needed. Trained professionals provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their prescribed medications timely and accurately. Special dietary restrictions are accommodated to cater to individual preferences and healthcare needs.
The community offers various engaging activities such as fitness programs, day trips, resident-run activities, and scheduled daily activities organized by concierge services. This ensures that residents can stay physically active, socialize, and participate in meaningful experiences.
With its excellent location and comprehensive amenities and care services, the Balmoral Home provides a welcoming and supportive environment for seniors looking for assisted living options in Chicago, IL.
Balmoral Home is located at 2055 West Balmoral Avenue, Chicago, IL 60625 in Cook County, Illinois
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