Elston Nursing & Rehab Centre is a nursing home community in Chicago, IL.
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Elston Nursing & Rehab Centre in Chicago, IL
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4340 North Keystone, Chicago, IL 60641
For more information about senior living options: (866) 208-4318
Residents and families specifically highlight therapy during care.
Several reviewers describe hands-on therapy and note meaningful progress during a short-term stay. One visitor also calls out the physical therapist as exceptional, reinforcing that therapy is a noticeable part of the experience here.
Many reviewers describe staff as caring and professional.
A large share of reviews say the nursing team is compassionate, attentive, and easy to talk to. Families repeatedly thank staff for going above and beyond, and several mention positive interactions with reception and nurses during visits and admissions. Even when reviews are mixed, they still tend to single out particular staff members or describe moments of kindness and helpfulness.
Some reviewers report delays in follow-through.
A few reviews criticize call lights and day-to-day responsiveness, describing situations where help was not provided in a timely way. Others mention gaps in communication with family members and say follow-ups were late or not done as expected. One reviewer adds that the experience seems better when families check in regularly, suggesting consistency may vary.
Some reviews raise hygiene and sanitation issues.
While some reviewers say hallways and rooms looked clean, others report more serious sanitation problems. Complaints include roaches in an elevator and hygiene issues involving bedbound care, including delayed assistance with changes. One mixed review also points to slow help when care support was requested.
Visitors highlight helpful front-desk support during intake.
Reviews that mention the intake process describe a front desk that is friendly, supportive, and good about helping visitors check in. At least one reviewer’s first impression came from touring the building, with positive notes about what they saw during the visit. Another reviewer mentions customer service in the context of the overall experience before or around admission.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
117 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago O'Hare International (9 miles away) Chicago Midway (12 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesElston Nursing & Rehab Centre is located at 4340 North Keystone, Chicago, IL 60641 in Cook County, Illinois
Glen Elston Nursing & Rehab
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Incredible, attentive staff who go above and beyond; clean, well-maintained environment with engaging activities.
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Strong access to nearby amenities and healthcare options (restaurants, parks, pharmacies, physicians, theaters, hospitals).
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Excellent access to nearby healthcare resources and daily amenities.
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Vibrant urban location with extensive nearby amenities (cafes, parks, pharmacies, physicians, restaurants, transit, theaters, and hospitals).
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Engaging activities and attentive staff, with strong memory care leadership.
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Strong RNs and wound care team with clean facilities and engaging activities.
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Quality therapy and compassionate, personalized care in a small, well-maintained community with bilingual staff.
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Attentive staff and open communication with families.
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Specialized, accessible living for the visually impaired with on-site services.
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