Elston Nursing & Rehab Centre
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4340 North Keystone, Chicago, IL 60641
For more information about senior living options: (844) 490-3973
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John B. is an outstanding healthcare professional who goes above and beyond for his residents. John B. is compassionate, attentive, and genuinely dedicated to ensuring the best possible care. Residents are in the best hands with John B. The staff is caring, friendly, and easy to talk to; a very positive crew. Susan K. received the best care from nursing and therapy. Susan K. was able to come home successfully. A friend who was there years ago was impressed by the facility. The receptionists are amazing, friendly, and go the extra mile to show concern for patients and visitors. The physical therapist is amazing. The CNAs and nurses are nice and provide care with warmth. The facility looks great in terms of cleaning and maintenance. The tour showed clean hallways and rooms, with professional and friendly staff.
The facility is a hellish place. The care provided is poor. Call lights are not answered in a timely manner. The facility should have no stars. The experience was awful. The facility should be closed down. There were roaches in the elevator. Some CNAs were disrespectful, short-tempered, and unprofessional.Irving Park Living and Rehab elicits a broad spectrum of experiences from those who have interacted with it, reflecting both warmth and concern. On the positive side, several reviewers highlight a culture of genuine care and personal attention. They describe the staff as compassionate, attentive, and professional, with a sense that the facility is sincerely dedicated to the well-being of its residents. In particular, one resident's family singles out John B. as an outstanding healthcare professional who goes above and beyond every day. They emphasize trust and peace of mind, noting that their loved one is in "the best hands" and that John's kindness and professionalism make a meaningful difference. The sentiment is echoed by others who praise the front-desk team as friendly, helpful, and going the extra mile to put families at ease.
Care for specific individuals is a common thread in the praise. A mom named Susan K. reportedly received "the best care" from nursing and therapy during a short-term stay, allowing her to return home successfully. Families express gratitude to the staff for going above and beyond, recognizing the efforts of nurses, CNAs, and therapists who contributed to a successful transition back home. In another positive note, a cousin of a resident recalls a very kind and professional experience, with people being thoughtful and willing to share memories that mattered to the family during a difficult time.
There are also detailed observations about the daily atmosphere, praising particular roles within the facility. Reviewers frequently mention the receptionists as amazing - friendly, smiling, and showing genuine concern for patients and visitors. The physical therapy team earns high marks (a five-star compliment in one account), and several CNAs and nurses are described as nice experiences who interact with residents in a respectful and caring manner. This mix of approachable front-line staff and skilled clinical teams contributes to a sense that, for many families, the facility can feel like a welcoming, homey environment where residents are treated with dignity.
Yet not every account aligns with that positive picture. A number of reviews raise serious concerns about the quality and timeliness of care, with phrases like "hellish place" and "poor care" surfacing in several posts. Some patients' call lights are reported as not being answered promptly, and there are mentions of delays and limited assistance for bedbound residents or those who need help with meals. Cleanliness and sanitation are touched on in a few entries, including a troubling note about roaches on the first floor elevator and concerns about overall upkeep. In addition, one post describes a pattern of unprofessional behavior and insufficient communication from certain staff, creating a sense of frustration for families trying to advocate for a loved one.
Communication and accountability feature prominently in the mixed reviews. A social worker named Tatyana is specifically cited as an area of concern by one family, who felt she did not communicate important information in a timely or thorough manner, sometimes redirecting responsibility to others rather than following through. While an assistant is described as compassionate and the team as having strengths, these comments underscore that there can be gaps in timely updates and coordinated care. Another reviewer notes that while there are many dedicated staff members, a lack of timely follow-up and inconsistent communication can leave families feeling out of the loop during a critical period of a loved one's stay.
Practical observations about the facility rounds out the review landscape. Some reviewers describe the building as older, though clean, and acknowledge limited staff interaction at times, even as they recognize professional conduct among those they do encounter. Parking is noted as ample, and first impressions from a tour describe clean halls and rooms, with a general sense of professionalism among staff. However, there are cautionary notes about the need for more CNA coverage to assist bedbound residents and to ensure that all residents receive meals and assistance in a timely fashion. Taken together, these comments paint a picture of a facility that can feel both welcoming and well-run in some moments, while facing real challenges in staffing, sanitation, and consistent communication in others.
Overall, Irving Park Living and Rehab emerges as a place of meaningful human connection for some families and a source of significant concern for others. On the bright side, the facility is praised for compassionate leaders like John B., the supportive reception staff, effective therapy teams, and the general sense of care that helps residents feel at home. On the cautionary side, there are persistent themes around call-light responsiveness, sanitation issues, and communication gaps that can profoundly affect the experience of residents and their families. For anyone considering this facility, the stories show a need to look beyond the surface impressions and to have candid conversations about staffing levels, care plans, and how the team will address both routine needs and urgent concerns to ensure every resident receives consistently safe, timely, and respectful care.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (9 miles away) Chicago Midway (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elston Nursing & Rehab Centre is a premier assisted living community located in Chicago, IL. Our community offers an array of amenities designed to enhance the residents' quality of life.
Residents can enjoy the convenience of having a beauty salon on-site, where they can obtain professional hair and beauty services. Additionally, each resident has access to cable or satellite TV in their private rooms for entertainment purposes.
Transportation is available within the community, allowing residents to easily navigate the surrounding area. We also provide a computer center equipped with high-speed internet, enabling residents to stay connected and engaged.
Our dining room offers restaurant-style dining with delicious meals prepared and served by our attentive staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
The fitness room is ideal for maintaining an active lifestyle, while the gaming room provides opportunities for social interaction and friendly competition. For those who prefer outdoor activities, we have a beautiful garden and outdoor space where residents can relax and enjoy nature.
Our housekeeping services ensure that each resident's living space is kept clean and tidy, allowing them to focus on what matters most - enjoying life. Private bathrooms offer personal comfort and convenience.
Residents can take advantage of our small library for leisurely reading or participate in wellness programs at our wellness center to promote mental well-being. Wi-Fi throughout the community enables easy access to the internet for communication and entertainment purposes.
In terms of care services, we have a 24-hour call system to provide assistance whenever needed. Our highly trained staff offers 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications accurately and on time.
Special dietary restrictions are taken into consideration when planning meals, ensuring that each resident's individual needs are met. Transportation arrangements are available both for non-medical purposes and for scheduled doctor appointments.
We offer a wide range of engaging activities including fitness programs, planned day trips, and resident-run activities. Our concierge services are available to assist residents with any questions or requests they may have.
Our convenient location provides easy access to nearby amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals.
Elston Nursing & Rehab Centre is dedicated to providing a warm and caring environment where residents can live comfortably and enjoy a fulfilling lifestyle.
Elston Nursing & Rehab Centre is located at 4340 North Keystone, Chicago, IL 60641 in Cook County, Illinois
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