Healthcare Plus in Chicago, IL

Pros

• The supervisor Edith was really helpful and friendly, and the team was great.
• Edith is the go-to person for someone looking for a bilingual caregiver.
• The family was fortunate to have HCA Iyonna Wright and supervisor Desiree Garcia, who provided care with respect, patience, and dignity.
• They were impressed by how the departments within the company worked together to provide the best care possible.
• The staff is very friendly and punctual.
• Isaac is very nice.
• Edith is very nice.
• Isaac was punctual and even early, with professionalism evident.
• Healthcare Plus Homemakers has been a great help to families, with caring staff who go above and beyond.
• Desiree G is helpful and thorough in getting what clients need.
• Leslie takes her responsibilities seriously and is an asset to the company.
• Edith Avila is an excellent staffing coordinator - professional, responsive, and efficient.

Cons

• Never met a more inept group of supervisors.
• They are months behind with paperwork.
• Do yourself a favor and don't bother with this company.
• The Pulaski location is very unprofessional and deserves no stars.
• The reviewer wishes there were zero stars for Healthcare Plus.

Review

Healthcare Plus Homemakers in Chicago is best suited for families seeking dependable in-home caregiving coordination with strong language access and a patient, respectful approach to daily care. The service shines when a senior needs routine homemaking support coupled with careful caregiver matching - especially for dementia care - where dignity and patience matter as much as logistics. Clients repeatedly praise coordinators who listen, respond quickly, and arrange caregivers who feel like a stable extension of the family. In practice, the value comes from a network that prioritizes person-centered care, consistent character, and a readiness to tailor services to what the client actually needs day to day.

Those most likely to want alternatives are families needing a facility-based setting or medical supervision beyond homemaking. The reviews include a notable minority of harsh feedback about supervisory consistency and administrative delays, including reports of "months behind with paperwork" and a revolving door of supervisors. For families prioritizing a formal facility environment, 24/7 medical oversight, or a more centralized, less hands-on administrative experience, exploring other agencies or traditional facilities may yield a more predictable structure and shorter escalation paths.

The strongest positives - exceptional frontline staffing coordination, quick staffing responsiveness, and language-conscious care - offset many of the potential downsides. Edith Avila and Desiree Garcia emerge as the anchors of reliability, often described as professional, communicative, and genuinely oriented toward client welfare. The ability to pair clients with staff who speak Tagalog or Spanish makes a real difference for families with language needs, reducing miscommunication and increasing comfort for both clients and their families. Punctual, respectful caregivers (examples include Isaac and others who arrive early or on time) reinforce trust and reduce the stress of coordinating elder care from a distance.

Beyond individual caregivers, the depth of coordination across departments is repeatedly cited as a core strength. Families note that supervisors, staffing coordinators, and field staff work in concert to keep service flowing, address questions promptly, and ensure schedules meet changing needs. Several reviews highlight the sense that the company cares about both clients and the team, which translates into smoother transitions for new clients and a steadier overall experience. When a situation requires quick adjustments - adding a caregiver, shifting shifts, or finding language-mav compatible staff - the network approach tends to deliver faster, more reliable results than ad hoc arrangements.

Nevertheless, the risk of inconsistent supervision and administrative lag cannot be ignored. A handful of reviews describe inefficient processes and prolonged paperwork timelines, accompanied by dissatisfaction with the stability of supervisors. Those weighing options should explicitly confirm a stable supervisory assignment, set clear expectations on paperwork turnaround, and establish a concrete communication protocol with Edith or Desiree. In practice, most families report that these concerns are not the norm, and that the positive experiences with care and responsiveness far outweigh the occasional administrative hiccup. Still, awareness of this potential friction point is essential when budgeting time and aligning accountability.

In sum, Healthcare Plus Homemakers stands out in Chicago for its staff-centric approach, cultural and language sensitivity, and a caregiving philosophy that treats clients with dignity and respect. It is a compelling choice for families who value a highly responsive coordinator team and a caregiver network that can deliver personalized, compassionate in-home support - especially for dementia care and multilingual communication. For households that require the structure of a traditional facility or the certainty of constant medical oversight, or for those wary of supervisory turnover, it is wise to compare alternatives and press for a stable, clearly defined supervisory plan from the outset. With clear expectations and proactive engagement, this provider offers a practical, proven pathway to reliable in-home care that many families will find hard to beat.

This part of Chicago, Illinois offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With several pharmacies nearby including Walgreens and CVS Pharmacy, access to healthcare and medications is readily available. Additionally, there are multiple parks in the area such as Independence Park and Horner Park, providing opportunities for outdoor recreation and relaxation. A selection of restaurants like Culver's and Longman & Eagle offer dining options for every taste, while cafes like Starbucks provide a cozy setting for socializing or enjoying a cup of coffee. Access to public transportation through CTA stations and bus terminals ensures easy travel around the city, with nearby hospitals such as Swedish Covenant Hospital Cancer Care offering medical care when needed. For entertainment, theaters like Regal Webster Place and AMC Village Crossing Theatre are within reach. Overall, this neighborhood provides a mix of convenience, healthcare options, recreational choices, and cultural attractions that may make it a desirable location for seniors looking to live in Chicago.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (0.9 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (2.1 miles)

Parks

• Independence Park (0.1 miles)
• Horner Park (1.6 miles)
• Portage Park (1.8 miles)
• Unity Playlot Park (1.8 miles)
• Logan Boulevard (2.1 miles)
• Palmer Square Park (2.5 miles)
• Hamlin Park (2.6 miles)

Restaurants

• Culver's (1.3 miles)
• Longman & Eagle (1.9 miles)
• Parson's Chicken & Fish (2.8 miles)
• Chick-Fil-A (3.3 miles)
• McDonald's (3.3 miles)
• SoFo Tap (3.3 miles)
• Little Bad Wolf (3.6 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.7 miles)
• Starbucks (2.8 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (2.1 miles)
• Advocate Illinois Masonic Medical Center (4 miles)

Transportation

• Cta (2.1 miles)
• Jefferson Park Bus Terminal (2.1 miles)
• Cta (3.6 miles)
• Cta (3.8 miles)
• CTA - Belmont (3.9 miles)
• CTA - Fullerton (4.3 miles)

Theaters

• Regal Webster Place (3.9 miles)
• AMC Village Crossing Theatre (4.3 miles)

Physicians

• North Shore Physicians Group (4.3 miles)