Wound care is a clear highlight, especially with named wound care nurses.
Some residents specifically praise the wound care team by name, describing daily care and bedside manner that made a difficult healing process feel more manageable. At least one reviewer also describes prompt attention to skin concerns, including repositioning support and follow-up treatment.
caveat5 reviews mention this
Staffing and call response disappoint
Several residents and families report understaffing and slow response when help is needed.
A recurring concern is delayed assistance, including long waits for call buttons and families feeling their questions and concerns were not addressed in a timely way. Multiple reviews also describe overwhelmed nursing care and unprofessional management interactions. In addition, at least one reviewer reports missed or skipped therapy and links their concerns to the facility being short-staffed.
common6 reviews mention this
Food quality is mixed
Dining reviews range from solid meals to average food.
Several residents and families describe the food as good or served hot, and some mention it as part of an overall positive stay. Others characterize the food as average, and one reviewer says the food was good while still describing care issues. Dining may be a comfort point for some, but it isn’t consistently described as exceptional.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (9 miles away)
Chicago Midway (25 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.7 miles)
Walgreens (1.3 miles)
Walgreens (2.8 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3.1 miles)
Walgreens (3.3 miles)
Walgreens (3.8 miles)
Restaurants
Raising Cane's Chicken Fingers (0.8 miles)
Olive Garden (0.9 miles)
McDonald's (1 miles)
Culver's (2.1 miles)
McDonald's (2.4 miles)
McDonald's (2.8 miles)
Portillo's Hot Dogs (2.9 miles)
Parks
Lake Arlington (1.5 miles)
Ned Brown Preserve (3.9 miles)
Olympic Park (5.9 miles)
Abrahamsen Park (6.9 miles)
Fabbrini Park (7.1 miles)
South Park (7.3 miles)
Cuba Marsh Forest Preserve (8.2 miles)
Places of Worship
St Thomas Of Villanova (2.1 miles)
St Hubert Church (6.7 miles)
Willow Creek Community Church (7.9 miles)
Hospitals
NCH Northwest Community Hospital (2.1 miles)
Glenbrook Hospital (6.6 miles)
Physicians
Arlington Eye Physicians (2.3 miles)
Premier Eye Care & Surgery (3.9 miles)
Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (4.1 miles)
Stuart Bergman-Bock MD - Northshore University Health Systems (6.5 miles)
Physicians Cosmetic Institute (8.3 miles)
Northwestern Memorial Physicians Group (8.4 miles)
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