Plum Creek in Rolling Meadows, IL
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2801 West Algonquin Road, Rolling Meadows, IL 60008
For more information about senior living options: (844) 490-3973
He loves living at Plum Creek; the facility is beautiful and the staff are very friendly. He loves his private room, which has all the space he needs and a little more. The staff checks on residents who are late for meals, showing attentive care. They are taking great care of him. Visitors noted harmony and friendly staff, indicating a caring atmosphere. An aunt has lived there for about 2.5 years and she really enjoys the community. Since moving in, she has become more social and participates in activities like bingo, happy hour, movie night, and crafts. The facility offers many activities and the staff are great. They take great care of residents, including those with COPD, and the location is convenient.
The facility is described as ruined and understaffed, with staff who don't seem to care about residents. Residents are denied the right to come and go from their apartments. The administrator is unavailable most days, with frequent family emergencies. Prospective clients reportedly do not receive callbacks after leaving messages. Residents were told they could not sit in or use the new lobby furniture, which feels like it's for show. For the money charged, residents can't use basic amenities. One reviewer explicitly advises not to put loved ones there.Plum Creek is best suited for families seeking a smaller, home-like assisted living option in the Rolling Meadows area where private apartments, a warm staff, and a strong social calendar can deliver real daily livability. The community tends to attract residents who value a visible, personable staff presence, as evidenced by frequent checks when meals run late and the emphasis on private rooms with ample space. The location's convenient access to major routes near Algonquin also makes regular visits manageable for families, which is a practical advantage for those who want closer, ongoing involvement.
On the upside, Plum Creek earns its high marks from residents and families who praise the atmosphere as welcoming and the staff as friendly and capable. The facility's beauty and cleanliness come through in several accounts, and the smaller size is repeatedly described as a plus for socialization rather than a drawback, allowing for meaningful interactions with fellow residents and staff. An active program - ranging from bingo and happy hour to movie nights and crafts - helps keep residents engaged, with many reporting real social benefits and a sense of belonging. Food quality is repeatedly cited as a positive, and private apartments are a standout feature for long-term comfort and independence.
Yet the stronger consensus among critics centers on management and consistency concerns that cannot be ignored. Notable complaints include difficulties with responsiveness to prospective families (voicemails left unanswered or limited availability of the administrator), which creates a sense of uncertainty about admission and ongoing communication. Some families describe a stark contrast between what is promised and what is experienced, reporting policy friction about residents' rights to come and go, and even restrictions that feel at odds with a person's autonomy. Several accounts allege short staffing, managerial turnover, and perceived indifference from leadership, with specific anecdotes about a nurse and administrator perceived as not fully supportive of residents' needs.
These tensions do not erase Plum Creek's positives, but they do significantly shape risk assessment. The described care culture - when it is at its best - offers warmth, attentiveness, and a low-stress environment that can offset many routine challenges of aging in place. The beauty, smaller scale, and tight-knit community can translate into reliable social connections and a predictable daily rhythm. However, the main cons - staffing instability, uneven administrative responsiveness, and policies that appear to limit resident autonomy - can overshadow the benefits for families seeking airtight governance, proactive medical oversight, and transparent, consistent communication.
Alternatives should be considered for families prioritizing higher certainty in administration, more robust medical oversight, or fewer barriers to resident independence. If consistent leadership visibility, prompt return calls, and clear policies about leaving one's apartment are non-negotiable, it may be prudent to compare Plum Creek with other communities known for steadier management and stronger resident rights frameworks. For residents with higher care needs, wandering risk, or a greater need for 24/7 oversight, a setting with a larger staff pool and more formalized care protocols could provide greater reassurance.
To make an informed decision, prospective families should tour Plum Creek with a targeted checklist. Ask about current staff-to-resident ratios, the administrator's typical hours and accessibility, and the process for addressing concerns or complaints. Request a copy of the latest state inspection and any corrective action plans, and speak with current residents and their families about day-to-day responsiveness. Probe the specifics of the "leave the apartment" policy and how often residents are allowed off their units. If these governance and consistency questions align with expectations, Plum Creek can be a strong match for a resident who thrives in a warm, social, small-community setting. If not, it's wise to consider alternatives that emphasize steadier leadership, fuller medical oversight, and a more predictable resident-rights environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (8 miles away) Chicago Midway (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plum Creek is an assisted living community located in Rolling Meadows, IL. Residents of this community can enjoy a range of amenities and care services to ensure a comfortable and fulfilling lifestyle.
The community offers a spacious dining room where residents can enjoy delicious meals prepared by professional chefs. The apartments are fully furnished, providing residents with a cozy and home-like environment. Additionally, housekeeping services are available to maintain a clean and tidy living space.
Plum Creek boasts beautiful gardens and outdoor spaces, allowing residents to relax, socialize, or engage in outdoor activities at their leisure. Telephone and Wi-Fi/ high-speed internet services are also provided to keep residents connected with their loved ones.
Care services offered include assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to coordinate with health care providers for specialized care needs. Residents with diabetes can benefit from the Diabetes diet provided by the community. Medication management is also available to ensure the well-being of all residents.
Special dietary restrictions are taken into consideration during meal preparation and service. Transportation arrangement for medical purposes is provided, ensuring that residents can attend important appointments without any hassle. Scheduled daily activities keep residents engaged and entertained throughout the day.
Plum Creek is conveniently located near various amenities as well. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby. This allows easy access to necessary services and provides opportunities for outings and socializing within the local community.
Overall, Plum Creek offers a vibrant assisted living community where residents receive personalized care in a comfortable setting while enjoying various amenities and engaging in fulfilling activities both within the community and nearby surroundings.
Plum Creek is located at 2801 West Algonquin Road, Rolling Meadows, IL 60008 in Cook County, Illinois
Plum Creek on seniors.fyi includes 3 photos including images showing interior, dining, place settings, lobby, windows, natural light, chandelier, and more.
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