Sunrise of Schaumburg

Pros

• The facility was consistently praised for its cleanliness and welcoming atmosphere, making it a pleasant environment for residents and visitors alike.
• Staff members were described as compassionate, attentive, and understanding of the needs of both residents and their families, contributing to a positive care experience.
• Residents enjoyed a variety of engaging activities, such as sing-alongs, cooking classes, and art projects, which enhanced their quality of life.
• Families appreciated the thoroughness of tours and the helpfulness of staff during the admissions process, easing the transition for their loved ones.
• Many reviewers expressed confidence in recommending Sunrise of Schaumburg to others seeking assisted living or memory care options due to their overall satisfaction with the services provided.

Cons

• Some residents have reported that certain care needs, such as laxative requirements and room temperature controls, were overlooked by staff due to low levels of care needed.
• There seemed to be issues with staff responsiveness, as one resident mentioned waiting up to 30 minutes for bathroom assistance.
• The billing system was described as confusing and lacking transparency, with a point system that some found difficult to understand.
• One reviewer noted that activities were not varied enough during the week, leading to a less engaging experience for residents.
• A family expressed concern over the facility being slightly shabby and not a good fit for their loved one during their tour.
• A lack of male residents was observed during an in-person tour, leading one family to feel it would not be the best fit for their father.
• Some families felt that the community did not provide the necessary level of care for their loved ones who needed more support than assisted living could offer.
• The facility appeared older and in need of updates, particularly regarding carpets and room sizes.

Review

Sunrise of Schaumburg has garnered a range of responses from families of residents, reflecting both commendable care and some areas needing improvement. The facility is generally praised for its beautiful environment, friendly and compassionate staff, and the quality of care provided to residents. Many reviewers highlight how the staff members exhibit kindness and understanding not only towards the residents but also towards their families. For instance, one reviewer appreciated the comprehensive care that their mother received, stating that they would recommend Sunrise to anyone in need of assisted living services. This sentiment was echoed by others who admired the cleanliness of the facility, as well as the delightful presence of a resident house dog which brought joy to many.

The food at Sunrise is another facet that drew positive comments from families. Reviewers emphasized that meals are well-prepared and enjoyable, contributing positively to the overall experience. Activities available for residents also received commendation; there are sing-alongs, movies, cooking classes, arts and crafts sessions like beadwork and painting classes, as well as opportunities for outdoor time when weather permits. These activities aim to keep residents engaged and foster community interaction.

However, despite these positive highlights about care and activities, some reviews mentioned aspects requiring attention. A common concern raised was about staff responsiveness regarding specific care needs. Families noted that while assistance was generally available, there were instances where additional reminders for personal hygiene or medication management—especially for residents with dementia—were necessary but lacked consistency. One reviewer expressed a desire for more proactive inquiry from staff concerning their loved one's needs to ensure nothing important was overlooked.

Further feedback pointed out logistical challenges related to operations at Sunrise of Schaumburg. Some reviewers found issues with staffing levels, claiming that delays in receiving assistance could last up to 30 minutes during peak times or busier hours. This resulted in frustration among family members who felt their loved ones should have more timely support available to them within the facility's structure.

Billing practices also emerged as a significant pain point in several reviews. Families expressed confusion over the facility's point system billing model which lacked transparency regarding costs associated with various levels of care—a touchy subject for many when seeking financial clarity amidst challenging circumstances surrounding aging loved ones. Many reviewers lamented that this made it difficult to understand what services would be rendered at certain price points; they expected a more straightforward menu akin to what is often required by state regulations.

In evaluating Sunrise of Schaumburg overall, it appears most families experienced satisfaction with their loved ones’ general welfare during residency; however, they conveyed mixed feelings toward specific operational elements such as staffing adequacy and administrative processes like billing management. While some tours left an impression of a lovely space filled with joyful engagement opportunities among residents—a sentiment prevalent across multiple testimonials—there remains room for improvement in addressing individual needs consistently while enhancing administrative clarity for peace-of-mind among families considering this community for long-term care solutions.

In summary, Sunrise of Schaumburg stands out as an inviting assisted living community characterized by its caring atmosphere and array of engaging activities tailored for seniors. Yet prospective clients should be aware of potential shortcomings like staffing responses during high-demand periods or complexities encountered within billing procedures before making decisions related to securing accommodations for themselves or their loved ones within this establishment.

Located in Schaumburg, Illinois, this area offers a variety of amenities within close proximity. Residents can enjoy dining options such as Portillo's Hot Dogs, Chick-Fil-A, and Wildfire, as well as convenient access to multiple pharmacies including Walgreens. For those seeking spiritual fulfillment, several places of worship are nearby including St Hubert Church and Calvary Community Church. The area also boasts numerous parks for outdoor recreation, theaters like AMC Streets of Woodfield 20 for entertainment, and healthcare facilities such as NCH Northwest Community Hospital and Alexian Brothers Women and Children's Hospital for medical needs. Additionally, transportation options like Metra stations are easily accessible for travel convenience. Overall, this part of Schaumburg provides a well-rounded community for senior living with a range of services and activities to enjoy.

Restaurants

• Portillo's Hot Dogs (0.5 miles)
• Chick-Fil-A (0.5 miles)
• McDonald's (0.6 miles)
• Wildfire (0.7 miles)
• Hooters (1.1 miles)
• Stonewood Alehouse (1.2 miles)
• Kura Revolving Sushi Bar (1.2 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.9 miles)
• Walgreens (4.2 miles)

Places of Worship

• St Hubert Church (1.3 miles)
• Calvary Community Church (3.9 miles)
• Willow Creek Community Church (5.1 miles)
• St Thomas Of Villanova (5.6 miles)

Parks

• Abrahamsen Park (1.4 miles)
• Olympic Park (1.9 miles)
• Ned Brown Preserve (2 miles)
• Fabbrini Park (2.8 miles)
• Sheffield Park (3.4 miles)
• Goose Lake Park (5.4 miles)
• Mallard Lake County Forest Preserve (6.5 miles)

Theaters

• AMC Streets of Woodfield 20 (1.4 miles)
• AMC South Barrington 24 (4.9 miles)
• Addison Cinema Addison, Il (6.9 miles)

Physicians

• Arlington Eye Physicians (3.6 miles)
• Alexian Doctors Building 2 (4.2 miles)
• Barrington Orthopedics (8.4 miles)

Hospitals

• NCH Northwest Community Hospital (3.9 miles)
• Ascension Alexian Brothers - Behavioral Health Hospital (4 miles)
• Alexian Brothers Women and Children's Hospital (4.1 miles)
• St Alexius Medical Center (4.3 miles)

Cafes

• Starbucks (4.1 miles)
• Starbucks (4.6 miles)
• Starbucks (6.8 miles)
• Starbucks (6.9 miles)
• Starbucks (7.4 miles)
• Starbucks (7.7 miles)
• Cafe Zupas (8.2 miles)

Transportation

• Metra (4.7 miles)
• Metra (5.9 miles)