Optimum Senior Care - Arlington Heights, IL

Pros

• The agency found the perfect caregiver for the client's Dad and she is really good at what she does.
• The agency as a whole is very good with communication and the client appreciates everything they've done.
• The caregiver treated the client's mother-in-law with kindness and respect.
• The agency quickly arranged for caregivers to assist when the client's Uncle was released from rehab.
• The main caregiver keeps a journal of day-to-day activities and communicates any issues to the client.
• Both caregivers adjust their work schedules when needed, providing consistent care for the client's Uncle.
• The client is very pleased with the care provided by the agency and their attentiveness to his Uncle's changing needs.

Cons

• The reviewer is not pleased with the caregivers provided by the agency and believes they lack training.
• The reviewer has had a poor experience with the agency and believes the caregivers are inadequate.
• The reviewer expresses dissatisfaction with the agency's overall service and suggests that the caregivers are subpar.
• The reviewer is not satisfied with the agency's services and believes that the caregivers have not received proper training.
• The reviewer describes the caregivers as being of poor quality and lacking in training.
• The reviewer has a negative opinion of the agency's caregivers, stating that they are not well-trained.
• The reviewer expresses disappointment with the caregivers provided by the agency, highlighting their lack of training as a major issue.

Review

When it comes to senior care, finding a reliable agency can be a daunting task. But for one individual, their experience with an agency has been nothing short of disappointing. They expressed their dissatisfaction with the service provided, claiming that the caregivers lacked training and were ineffective in performing their duties. Unfortunately, due to not being present all the time, they were unable to witness firsthand the interaction between the agency and their father.

Contrary to this negative review, another individual had a more positive experience with Optimum Senior Care. This person noted that the agency did an excellent job of matching them with a caregiver who was perfect for their father. They expressed gratitude for the professionalism and skills demonstrated by the caregiver, ultimately recommending Optimum Senior Care to others in need of similar services.

A third reviewer shared how Anna from Optimum Senior Care quickly and efficiently organized caregivers for her uncle upon his release from rehab. The reviewer appreciated Anna's swift response and ability to set up interviews with potential caregivers. After finding a suitable fit in Alona, who provides care five days a week, they found comfort in knowing that there would always be someone attending to their uncle's needs when required. Additionally, they commended Alona for maintaining a daily journal of activities and promptly notifying them of any issues.

In summary, despite one negative review highlighting concerns about untrained caregivers, overall sentiments towards Optimum Senior Care have been positive. The agency has demonstrated effective communication and professionalism throughout their interactions with clients. From finding the perfect caregiver for one individual's father to going above and beyond in adjusting schedules to accommodate changing needs, Optimum Senior Care has proven themselves trustworthy and attentive. While prices may vary depending on specific circumstances, it is evident that quality care is delivered consistently by this agency.

This part of Arlington Heights, Illinois is a bustling and convenient area with various amenities in close proximity. There are several Starbucks cafes within a short driving distance, providing easy access to coffee and socializing opportunities. The neighborhood also offers a diverse selection of dining options, including Portillo's Hot Dogs, Culver's, Maggiano's, and Kura Revolving Sushi Bar. In terms of healthcare services, there are reputable hospitals such as NCH Northwest Community Hospital nearby along with several physicians' offices for your medical needs. For leisure activities, there are multiple parks where you can enjoy outdoor activities and relax amidst nature. Additionally, there are pharmacies for your medication needs and theaters for entertainment options. Overall, this area offers a mix of conveniences and recreational activities that could make it an attractive choice for senior living.

Cafes

• Starbucks (0.2 miles)
• Starbucks (6 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)

Restaurants

• Portillo's Hot Dogs (0.9 miles)
• Culver's (2.1 miles)
• Maggiano's (2.5 miles)
• Kura Revolving Sushi Bar (2.8 miles)
• Stonewood Alehouse (2.8 miles)
• Hooters (2.9 miles)
• Culver's (3.1 miles)

Hospitals

• NCH Northwest Community Hospital (1.2 miles)
• Glenbrook Hospital (7.4 miles)

Physicians

• Arlington Eye Physicians (1.3 miles)
• Physicians Cosmetic Institute (6.2 miles)
• Premier Eye Care & Surgery (7.1 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (7.2 miles)

Parks

• Ned Brown Preserve (2 miles)
• Olympic Park (3.2 miles)
• Lake Arlington (4.6 miles)
• Abrahamsen Park (4.8 miles)
• Fabbrini Park (6.4 miles)
• Sheffield Park (7.3 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)
• Walgreens (3.9 miles)
• Walgreens (4.2 miles)
• Walgreens (4.4 miles)

Theaters

• AMC Streets of Woodfield 20 (2.6 miles)
• Addison Cinema Addison, Il (7.6 miles)

Places of Worship

• St Thomas Of Villanova (4.7 miles)
• St Hubert Church (5.2 miles)
• Calvary Community Church (7.5 miles)

Transportation

• Concourse C (6.4 miles)
• United Club (6.4 miles)
• Concourse B (6.5 miles)
• Airport Transit System (6.5 miles)
• Terminal 1 (6.5 miles)
• TSA Precheck Terminal 1 (6.5 miles)
• United Club - Concourse B (6.5 miles)