The Reserve at Arlington Heights
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Information last verified:
1625 South Arlington Heights Road, Arlington Heights, IL 60005
For more information about senior living options: (844) 490-3973
Jeanette is described as awesome, fair, and very helpful, creating a welcoming community. The maintenance team is fast and efficient, resolving issues promptly. The staff are wonderful, responsive, and professional. The community is beautiful, quiet, and well maintained. Amenities such as the pool, gym, and game room are well maintained and enjoyed by residents. Residents feel safe in a friendly, neighborly environment. Management is praised for caring about residents and promptly addressing concerns. Package deliveries are handled conveniently, with staff delivering to residents' doors. Many residents would enthusiastically recommend living here. The property manager and team are described as top-notch and supportive.
They advise others not to move here. It was a terrible experience from start to finish. They had mice almost the entire year, with temporary fixes and recurrences. There are holes everywhere in the building and the place needs major renovation. Bed bugs caused constant bites and kept them from sleeping, while management refused to reimburse pest-treatment costs. The management is unhelpful and unprofessional, including unclear key return instructions that charged them an extra day. Only a portion of their security deposit was returned after questionable deductions. They faced cockroaches and mold, with maintenance failing to fix ongoing issues. They felt they were charged for everything, even the air they breathe.The Reserve at Arlington Heights is best suited for independent adults and seniors who prize a lively, amenity-rich community with hands-on management and a convenient location. For families seeking a sense of neighborhood vitality, frequent social offerings, and responsive maintenance, this property delivers a compelling lifestyle package. Residents repeatedly praise the on-site team, especially Jeanette, Patti, and Tyler, whose proactive, personable approach can make daily living feel well supported. The combination of a 24-hour fitness center, resort-style pool, bowling alley, game rooms, and well-kept grounds creates real value for those who want a turnkey, activity-filled environment without stepping off-site for most amenities.
That said, alternatives deserve careful consideration for households prioritizing cost clarity, flawless unit condition, and a consistently pest-free living experience. A sizable share of reviews flag ongoing concerns about deposits, billing accuracy, and move-out charges, with reports of withheld security deposits and disputed fees. Pest-related issues, ranging from cockroaches to bed bugs in some units, also surface repeatedly, alongside mold or moisture-related complaints in certain apartments. Prospective renters who cannot tolerate irregular refunds or who demand a uniformly flawless move-in condition should weigh other options or insist on unit-level guarantees before signing.
The core pros, responsive maintenance, strong management, and a rich amenity set, tend to offset many downsides for tenants who interact well with staff and secure a well-maintained unit. When maintenance requests are filed, the team often delivers quick turnarounds, and the office staff’s accessibility is repeatedly highlighted as a differentiator. The community atmosphere and safety are tangible benefits, with residents describing neighbors as friendly and the surrounding area as convenient for commuting and errands. For those who value a sense of belonging and dependable service, these strengths can dampen the sting of occasional irritants like mail lapses or limited pool hours.
To translate these strengths into a smooth decision, key questions should guide the evaluation. It is wise to verify the exact status of a preferred unit, whether it has had recent renovations, true ceiling-to-floor condition, and functioning heating and cooling systems. Clarify the actual move-in costs and what is covered by the “model” unit versus the unit offered at signing. Confirm the process and timeline for security-deposit refunds and any potential deductions, preferably in writing. Probe the reliability of package and mail handling, and inspect parking availability and lighting in the lot. Finally, test the accessibility of the on-site team by requesting direct contact with the property manager for future issues.
Experience at The Reserve clearly shows that outcomes hinge on individual buildings, specific units, and the people handling day-to-day operations. Many residents sing praises of Jeanette and Patti for their responsiveness and genuine care, while other reviews describe encounters with miscommunication, slow remediation, or disputes over charges. The marketing allure of on-site entertainment options can feel hollow if amenities are intermittently open or if certain features are not consistently maintained. In practice, the difference between a warm, supportive home and a frustrating, transactional stay often comes down to who is managing the unit, which building is chosen, and how thoroughly commitments are documented before move-in.
The bottom-line recommendation blends aspiration with realism. For families prioritizing a vibrant, amenity-forward lifestyle, with a willingness to navigate occasional billing ambiguities and occasional maintenance disappointments, The Reserve offers a compelling home base. The on-site team’s dedication, coupled with well-maintained common areas and a generally safe, convenient setting, creates a strong, enduring value proposition for long-term residents who align with the community’s pace and culture. However, for those whose budget must be razor-sharp, whose tolerance for unit-level pest or moisture problems is minimal, or who demand flawless, uniform experiences across all buildings, it is prudent to explore comparables. In short, The Reserve can be an excellent fit when the unit and the wall-to-wall experience are right, but the choice should be informed by a clear-eyed assessment of financial expectations, unit condition, and the reliability of day-to-day operations.
42 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (6 miles away) Chicago Midway (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Reserve at Arlington Heights in Arlington Heights, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting atmosphere with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet.
Residents can enjoy delicious meals in the restaurant-style dining room or take advantage of the kitchenette in their own apartment. Housekeeping services are provided to ensure that the living spaces are always clean and tidy.
With beautiful outdoor spaces and a small library, residents have plenty of opportunities for relaxation and leisure activities. The community also offers move-in coordination services to make the transition as seamless as possible.
Care services at The Reserve at Arlington Heights include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time and in the correct dosage.
The community has specialized programs for mental wellness and mild cognitive impairment, designed to support those with memory issues. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive appropriate nutrition.
Residents can stay engaged through resident-run activities and scheduled daily activities organized by the community.
The Reserve at Arlington Heights is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, The Reserve at Arlington Heights provides a warm and caring environment where seniors can enjoy comfortable living with access to personalized care services they need while maintaining an active lifestyle with nearby amenities to enhance their overall well-being.
The Reserve at Arlington Heights is located at 1625 South Arlington Heights Road, Arlington Heights, IL 60005 in Cook County, Illinois
The features offered at The Reserve at Arlington Heights are designed to provide comprehensive support for individuals with dementia or Alzheimer's disease, helping to enhance their quality of life. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while meal preparation and service cater to dietary needs, promoting nutritional health. Medication management is crucial in ensuring that residents receive their medications on time, minimizing the risk of confusion or missed doses. Activities of daily living assistance helps residents navigate everyday tasks safely, fostering independence wherever possible. 24-hour supervision provides peace of mind for both residents and families, ensuring immediate support if needed. The mental wellness program specifically addresses cognitive decline, offering therapeutic activities tailored to the capabilities of those with mild cognitive impairment. Additionally, specialized memory care programming incorporates evidence-based approaches aimed at stimulating cognition and preserving memories, creating a supportive environment that nurtures emotional well-being and engagement.
The Reserve at Arlington Heights on seniors.fyi includes 6 photos including images showing interior, living room, decor, dining, television, painting, interior decor, porch, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
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Dining
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