Evergreen Health And Rehabilitation Center

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  • Interior

    A cozy screened-in porch featuring wooden rocking chairs and a welcoming atmosphere.

  • Outdoors

    A group of friends gathered outside, practicing social distancing and wearing masks on a sunny day.

  • Living Room

    A cozy living room decorated for the holidays with a large black sectional sofa and a vibrant Christmas tree.

  • Landscaping

    A cozy holiday-themed setting featuring Santa Claus and a joyful snowman, adorned with festive decorations.

  • Lighting

    A clean and bright hospital hallway with doors and artwork along the walls.

  • Outdoor

    A person in a wheelchair enjoys the outdoors while being assisted by caregivers near a fenced area.

  • Lounge

    A fluffy dog relaxing on an ottoman in a cozy lounge area.

  • Healthcare

    Healthcare workers providing refreshments and support in a medical setting.

Evergreen Health And Rehabilitation Center

139 Moran Lake Road, Ne, Rome, GA 30161

For more information about senior living options: (844) 490-3973

4.2 from 23 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
0
1 stars
4

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    Overall Review of Evergreen Health And Rehabilitation Center

    Pros

    • pro The grandmother has been with Evergreen for a few years and has always been treated with the utmost respect.
    • pro The staff, including nurses and CNAs, give residents the love and support they need every day.
    • pro Evergreen is described as a great nursing home with fantastic staff.
    • pro The mother has been in the facility since 2017 and is very happy with the facility and its caring staff.
    • pro Evergreen has been a great place for her mom.
    • pro The staff, especially Bobbi, have been very helpful when questions arise.
    • pro Bobbie Youngblood and the Evergreen staff have been professional and kind.
    • pro The father has received overall wonderful care at Evergreen for about five years.

    Cons

    • pro They describe Evergreen as a level of Hell, with roaches, a foul urine odor, and mistreatment of patients who lay in the hallways.
    • pro They state the facility should be closed by the state, calling it a roach motel.
    • pro They claim the staff are abusive to patients, steal belongings, and even encourage fighting between residents.
    • pro They report hygiene failures, including a resident contracting scabies and clothes frequently getting lost or worn by others.
    • pro They recount that on the first day no medications were given and meals were unhealthy, contributing to a severe asthma attack.
    • pro They note that precious heirloom quilts were stolen by staff.

    Review

    Evergreen, a nursing home facility in Northwest Georgia, emerges in these voices as a place of strong contrasts. On one end, many family members and loved ones glow with gratitude for the care, communication, and steady support they say their relatives receive. On the other, a smaller but highly pointed chorus reports frightening neglect, safety lapses, and a troubling pattern of mistreatment or theft. Taken together, the reviews paint a facility that inspires deep loyalty in some families while provoking serious alarms in others.

    Several families describe Evergreen as a place of steady, respectful care. They recount staff who are consistently kind, attentive, and available to answer questions. One reviewer highlights the emotional support they felt from nurses and aides, describing Evergreen as a community-like environment where visitors feel as if they are stepping into an extended family setting. Others note that communication about changes in a loved one's condition is timely and clear, and that the staff's willingness to address questions and concerns has made a difficult caregiving journey more manageable. There is frequent praise for caregivers who go above and beyond to make residents comfortable, with particular mentions of individual staff members who have earned lasting trust from families.

    Long-term residents and their families repeatedly emphasize the trust built over years. Reviewers say that Evergreen has become a stable home where parents, grandparents, and spouses can receive dignified care, even when medical needs become more complex. Stories of family members expressing relief and gratitude after transitions - such as a parent returning to Evergreen after a hospital stay, or a loved one with dementia receiving sustained support - are common. In several accounts, the staff's professionalism and heart come through in the way they interact with residents and in the reassurance they offer to worried family members. Some reviews specifically name caregivers who are perceived as reliable and compassionate, reinforcing the sense that Evergreen can be a sanctuary for families seeking ongoing, steady care.

    For those facing acute health challenges, Evergreen is described at times as a lifeline that allowed loved ones to remain in a familiar setting during trying periods. One family recounts outdoor and protected visits during the height of the COVID-19 pandemic, with care rituals such as FaceTime and distanced in-person visits that still preserved connections. Another account details compassionate support during and after a major health event, with family members expressing comfort in knowing their relative was surrounded by attentive staff who listened and responded to needs. The sense of continuity - an ongoing relationship with caregivers who know a resident's history - appears to be a recurring theme that families value deeply.

    But the optimism is not universal. A number of reviewers describe experiences that highlight serious concerns about safety, sanitation, and overall quality of care. One account speaks of a "level of Hell" in a particular admission episode, where medication access was severely compromised and the environment felt unsafe, leading to a life-threatening asthma attack. Descriptions of roaches, strong odors, and patients left lying in hallways contribute to a stark impression of neglect and distress. These negative encounters underscore the possibility that, for some residents, the environment can quickly become unsafe and unmanageable, particularly when illness or disability makes consistent care essential.

    A second cluster of worrying reports centers on personal and property safety. Several reviewers allege abusive behavior by staff, theft of personal items, and even encouragement of conflicts between residents. One account mentions scabies arising from inadequate hygiene and a general sense of residents being forgotten or left unattended in intense moments of decline. The theft of heirloom quilts and other belongings appears as a recurring grievance for multiple families, coloring perceptions of the facility with fear and mistrust. These claims, though specifically attributed to some staff members, have left readers with lasting concerns about the facility's stewardship of residents' dignity and possessions.

    Interwoven with these warnings are stories that acknowledge the complexity of caregiving and the variability of experience within a single facility. Some reviewers point to exemplary staff members who deliver compassionate care and steadfast communication, while others describe systemic gaps that need attention. The mixed narrative suggests Evergreen is not a monolith: some wings or units may deliver high-quality care and strong family partnerships, while others may fall short in safety, hygiene, or staff accountability. This variance invites readers to approach Evergreen with careful due diligence, balancing the strong personal testimonials with the more troubling, allegation-based accounts.

    In the end, Evergreen emerges as a place of strong emotion and strong opinions. For many families, it represents a trusted, loving home where their loved ones are cared for with respect and kindness, where staff are described as professional, attentive, and deeply committed to the residents' well-being. For others, it signals caution and urgent questions about safety, cleanliness, and the protection of personal belongings. The pattern is not uniform, but the resonance of both praise and warning is undeniable: Evergreen appears to be a facility that can offer remarkable care and community, while also presenting risks that require vigilance, oversight, and ongoing dialogue among families, staff, and administrators. If you're considering Evergreen, you'll want to listen to a wide range of experiences, visit personally, speak with multiple families, and ask direct questions about medication management, infection control, safety practices, and how staff respond in moments of crisis.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Evergreen Health And Rehabilitation Center is a premier assisted living community located in Rome, GA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle while receiving the support they need.

    The community boasts a variety of amenities to enhance residents' daily lives. A beauty salon is available for grooming and pampering needs, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation is provided for various outings and appointments, ensuring residents can maintain an active lifestyle. A computer center allows for staying connected with loved ones or pursuing personal interests online. The dining room offers restaurant-style dining experiences, providing delicious meals in a social setting. A fitness room is available to encourage physical well-being, and the gaming room offers opportunities for leisure activities and socialization. Residents can also enjoy outdoor space and a small library for relaxation and reading.

    Care services at Evergreen Health And Rehabilitation Center are comprehensive and designed to meet residents' individual needs. The 24-hour call system ensures assistance is always just a phone call away, providing peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is also offered to ensure proper administration of medications. Additionally, residents can benefit from the mental wellness program focused on promoting emotional well-being.

    Dining at Evergreen Health And Rehabilitation Center caters to individuals with special dietary restrictions, ensuring that all residents receive nutritious meals tailored to their needs.

    Engaging activities are an integral part of life at this assisted living community. Concierge services are available to assist residents in planning their schedules and accessing amenities efficiently. Fitness programs promote physical health through exercise routines suitable for various abilities. Planned day trips offer opportunities for exploration and adventure outside the community. Resident-run activities encourage socialization among peers, fostering connections within the community. Scheduled daily activities provide additional opportunities for mental stimulation and entertainment.

    Evergreen Health And Rehabilitation Center is conveniently located near various amenities and services. With four cafes, three parks, nine pharmacies, 37 physicians, 36 restaurants, and seven places of worship nearby, residents have easy access to a range of conveniences. Additionally, four hospitals in close proximity ensure comprehensive medical care is readily available.

    In summary, the Evergreen Health And Rehabilitation Center in Rome, GA provides a vibrant and supportive environment for seniors seeking assisted living services. With an array of amenities, care services tailored to individual needs, engaging activities, and convenient access to nearby amenities and services, residents can experience a fulfilling lifestyle with the support they require.

    Nearby Places of Interest

    Places of Worship

    • Christ Temple Holiness Church (2.2 miles)
    • Fifth Avenue Baptist Church (3.6 miles)
    • Fishes & Loaves Ministry (3.8 miles)
    • St James Ame Zion Church (3.9 miles)
    • Rome Action Ministries (3.9 miles)
    • South Broad United Methodist Church (4 miles)
    • Southern Baptist Convention (4.3 miles)

    Restaurants

    • Rusans (2.8 miles)
    • McAlister's Deli (2.8 miles)
    • Bojangles' Famous Chicken 'n Biscuits (2.9 miles)
    • Burger King (2.9 miles)
    • Fazoli's (2.9 miles)
    • McDonald's (3 miles)
    • Chili's Grill & Bar (3 miles)

    Pharmacies

    • Walmart Pharmacy (2.9 miles)
    • CVS Pharmacy (2.9 miles)
    • Ward's Pharmacy (3.1 miles)
    • Rome Community Pharmacy (3.3 miles)
    • Avery Drugs (3.6 miles)
    • CVS Pharmacy (3.8 miles)
    • Walgreens (3.9 miles)

    Physicians

    • Skin Cancer & Cosmetic Dermatology Center (2.9 miles)
    • Dr Miniyar's Pediatrics (2.9 miles)
    • Rome Internal Medicine (3 miles)
    • Coosa Diagnostic Center (3 miles)
    • North Georgia Nephrology Associates PC (3 miles)
    • Spine Care & Pain Management (3 miles)
    • Coosa Medical Group (3 miles)

    Cafes

    • Panera Bread (3 miles)
    • Swift & Finch Coffee (3.2 miles)
    • Starbucks (3.3 miles)
    • Lumina Coffee (3.6 miles)

    Parks

    • Ridge Ferry Park (3.4 miles)
    • Upper Avenue A Historic District (3.5 miles)
    • Banty Jones Park (3.5 miles)

    Hospitals

    • Harbin Clinic Orthopaedic Imaging (3.7 miles)
    • Floyd Medical Center Rehabilitation Services (3.8 miles)
    • Specialty Hospital (3.9 miles)
    • Kindred Hospital Rome (3.9 miles)

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