Etowah Landing Care and Rehabilitation Center

Pros

• The staff at Etowah Landing have been wonderful and caring, providing a scheduled time for visits with loved ones.
• Visitors appreciate the clean rooms and balanced, healthy meals offered at the facility.
• Many have observed that the nurses provide great care, contributing to a friendly and supportive environment for residents.
• The facility offers various activities that keep residents engaged and active.
• Overall, visitors found the atmosphere to be welcoming and encouraging, highlighting the compassionate care received by residents.

Cons

• The facility has refused to allow the hospice team in to treat residents, raising concerns about the quality of care.
• The staff demonstrated a lack of attention and monitoring, as evidenced by the failure to identify a UTI despite behavioral changes observed during video chats.
• It took the daughters' concerns for the father to be evaluated, highlighting inadequate care and responsiveness from the staff.
• Residents have been denied access to their chosen hospice team, which is essential for proper compassionate care.
• The facility is criticized for making excuses regarding staffing issues while not providing necessary treatments.
• The neighborhood surrounding the facility is considered unsafe, creating discomfort for visitors, particularly after dark.
• Delay in response times to other residents indicates potential neglect or insufficient staffing levels within the facility.
• Attempts to discuss concerns with management were dismissed or ignored, leading to frustration and feelings of being marginalized.

Review

When seeking care for loved ones, finding the right facility can be a daunting task, especially in the wake of a global pandemic that has changed visitation protocols and impacted health services. At Etowah Landing, there are mixed opinions regarding the quality of care provided to residents. While some reviews highlight commendable aspects such as clean rooms, balanced meals, and generally attentive staff, others paint a more troubling picture of neglect and inadequate medical attention.

One reviewer expressed an overall appreciation for the staff at Etowah Landing, commending their efforts in facilitating visitations with family members in a safe and respectful manner. They noted that scheduled visits have been well organized and that staff members are caring towards residents. This sentiment reflects a positive experience when visiting family members at the facility, emphasizing that despite the challenges posed by COVID-19 restrictions, there is still an effort to ensure families can connect with their loved ones.

However, contrasting experiences emerge from accounts involving more critical situations. A daughter shared her distress over her father's treatment within the facility as he entered hospice care. The review detailed alarming delays in medical evaluations and access to necessary care from his hospice team since the onset of COVID-19 restrictions. The daughter was particularly vocal about how concerning changes in her father's behavior went unchecked until she intervened after witnessing troubling signs via video chat—an interaction that had only been possible once a week due to administrative barriers set by the facility.

This reviewer’s frustration escalated when it was revealed that her father suffered not only from a urinary tract infection but also from respiratory issues requiring immediate medical attention—conditions that went largely unaddressed until outside medical professionals were allowed entry into the facility. Disturbingly, on one occasion following this intervention, access was again denied to essential hospice nurses who could provide needed treatments. The daughter's heartbreak over having to advocate so fiercely for her veteran father highlighted significant flaws in communication and service delivery within Etowah Landing.

In another account, while generally positive sentiments emerged regarding cleanliness and food quality at Etowah Landing—where one visitor noted enjoying free lunch during their time there—the environment received criticism based on observations of disparities in responsiveness among caregivers towards different residents within shared living spaces. Despite assurances given by management about addressing these issues, concerns about attentiveness remained unaddressed according to several visitors.

Moreover, one individual's apprehension concerning visiting hours late into the evening due to safety worries within what they described as "a bad neighborhood" adds another layer of complexity to evaluating Etowah Landing as a long-term care option. Such hesitations underscore the need for facilities not only to provide adequate internal services but also ensure external conditions conducive to family visits—a critical element in fostering trust between caregivers and residents’ families.

In summary, while many reviewers expressed gratitude for certain aspects of Etowah Landing’s operation—such as cleanliness and friendly staff—the experiences underscored by others reveal systemic issues related to healthcare provision particularly affecting vulnerable populations like those receiving hospice care or rehabilitation post-stroke. It is clear that strong advocacy and consistent oversight are crucial moving forward so all residents receive equitable levels of compassion and professionalism necessary for their well-being. As ongoing conversations about quality senior care continue across communities nationwide, such narratives will undoubtedly shape future expectations for compassionate healthcare environments.

This part of Rome, Georgia offers a variety of amenities and services that cater to seniors looking to settle in a convenient and welcoming community. With numerous places of worship, such as South Broad United Methodist Church and St James Ame Zion Church, seniors can find spiritual support and connection. Access to healthcare is also readily available with nearby physicians like Floyd Primary Care and Southeast Dermatology Specialists Rome, as well as pharmacies like Rome Community Pharmacy and Walgreens. The area boasts beautiful parks like Banty Jones Park and Ridge Ferry Park for recreational activities, while popular restaurants like Harvest Moon Cafe and John Henry's Grill offer delicious dining options. Additionally, transportation services from Salem Nationalease make getting around the city easy for seniors looking to explore everything Rome has to offer.

Places of Worship

• South Broad United Methodist Church (0.3 miles)
• Fishes & Loaves Ministry (0.5 miles)
• Rome Action Ministries (1 miles)
• Fifth Avenue Baptist Church (1.4 miles)
• St James Ame Zion Church (1.8 miles)
• Christ Temple Holiness Church (2.3 miles)
• The Warehouse: West Rome Baptist Church (2.3 miles)

Physicians

• Wetherington Plastic Surgery Center (0.9 miles)
• Floyd Primary Care (0.9 miles)
• Northwest Georgia Medical Clinic (1.1 miles)
• Southeast Dermatology Specialists Rome (1.1 miles)
• Coosa Diagnostics (1.2 miles)
• The Physicians Spine & Rehabilitation Specialists (1.2 miles)
• Harbin Clinic Medical Oncology Rome (1.2 miles)

Parks

• Banty Jones Park (0.9 miles)
• Upper Avenue A Historic District (1.7 miles)
• Ridge Ferry Park (2 miles)

Restaurants

• The Shrimp Boat (0.9 miles)
• Harvest Moon Cafe (1 miles)
• John Henry's Grill (1.1 miles)
• Honeycream (1.1 miles)
• Jefferson's (1.1 miles)
• El Zarape Mexican Restaurant (1.2 miles)
• Captain D's (1.3 miles)

Pharmacies

• Rome Community Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• First Care Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Avery Drugs (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Ward's Pharmacy (1.6 miles)

Cafes

• Panera Bread (1.3 miles)
• Swift & Finch Coffee (1.4 miles)
• Starbucks (1.6 miles)

Hospitals

• Harbin Clinic Orthopaedic Imaging (1.4 miles)
• Kindred Hospital Rome (1.4 miles)
• Specialty Hospital (1.4 miles)
• Floyd Medical Center Rehabilitation Services (1.4 miles)

Transportation

• Salem Nationalease (1.8 miles)