505 North Fifth Avenue, Rome, GA 30165
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a broad and often jarring portrait of the care facility in question, showing how experiences inside the same building can swing from deeply troubling to genuinely uplifting. On one end, families recount scenes of neglect, frustration, and safety concerns that feel stark and urgent. They describe CNAs absorbed with their phones rather than tending to residents, and patients left in soiled diapers long enough to cause skin burns. These accounts invoke a sense that, on regular days, the priority is clocking hours over delivering attentive care, and they call for unannounced inspections to reveal what family members see behind closed doors. The rhetoric is strong: if you care about a loved one, these reviews say, you should reconsider placing them here.
Several stories escalate these concerns into concrete crises. A grandmother's placement is tied to a POA decision that becomes murky when a nurse practitioner presents a distressing, potentially life-altering option - feeding tube or hospice - without clear, previously stated context. The reviewers accuse the facility of miscommunication and pressure, suggesting that information about treatment goals and options is not consistently aligned with what patients' families were told by therapists at rehab. There are additional echoes of instability, including a claim that an employee left without notice because the facility hasn't had hot water for weeks. The geographic reference to Rome/Floyd County anchors these grievances in a particular community, and the tone is one of disappointment and alarm about the care provided to the elderly.
In another thread, the criticisms extend to the culture and management of the place. One reviewer describes the environment as "beyond ghetto," accusing the staff of masking appearances when family members visit while allowing troubling incidents - such as a Covid-positive patient roaming the halls unsupervised and needing to be managed by others after acting out due to behavior and illness. The account also targets internal leadership, citing unprofessional department heads and a manager who was accused of rudeness. Taken together, these remarks suggest a sense that the facility's problems run deeper than isolated incidents, touching everyday norms, staff accountability, and workplace morale.
Yet the narrative is not uniformly negative. Several families recount profoundly positive interactions with staff, painting a picture of compassionate care, dignity, and genuine concern. One moving testimonial describes a brother who sustained a severe brain injury and developed dementia; in this case, the staff are described as comforting and personable, treating residents with dignity and respect, and the family as a whole feeling that the facility stood out after screening many other options. The reviewer emphasizes that the search for the right place was lengthy and exhausting, and they ultimately found what they considered the "ultimate definition of caregivers." The emphasis here is on humane treatment, personal connection, and a sense of trust in the residents' well-being.
Others explicitly contrast with the harsher criticisms by highlighting warmth, daily activity, and a welcoming atmosphere. A family member notes that "My Mama is here" and praises both the caregiving team and the office staff for their exceptional handling of problems in a timely fashion. They describe a facility that remembers residents by name, that fosters activity every day with varied offerings, and that allows residents to decorate rooms and feel at home. Cleanliness is singled out as a decisive factor, and the place is portrayed as a community rather than a rigid, regimented institution. The overall impression is one of a holistic and humane environment that makes families feel their loved ones are being treated with care and respect.
Further affirmations come from praises of rehab-oriented care. A grandfather in rehab is described as receiving excellent attention from the staff, with the added note that the food is good as well. A fianc? recovering from a stroke is described as receiving steady, compassionate support from the team, and the reviewer offers blessings for the care they've received. These perspectives emphasize professional competence in rehabilitation, supportive staff behavior, and the comfort that comes with consistent, patient-centered care - elements that stand in sharp relief to the more alarming anecdotes elsewhere in the collection.
Taken as a whole, the reviews demonstrate a care facility that cannot be reduced to a single one-word verdict. The experiences span the spectrum - from dangerous lapses in daily care and troubling management dynamics to deeply encouraging stories of dignity, warmth, and effective rehabilitation. The recurring motifs - staff attentiveness, cleanliness, meaningful daily activities, and the sense that residents are treated with respect - coexist with claims of neglect, miscommunication, and administrative shortcomings. The mix suggests that outcomes may depend heavily on specific staff on duty, the day of the visit, and perhaps the level of oversight or accountability that families perceive when they visit unannounced.
In the end, these reviews reflect the challenging and imperfect reality that can accompany elder care in any facility: moments of exceptional compassion and practical competence standing in contrast to days when families feel unseen or unheard. They underscore the importance of consistent staffing, transparent communication, and steadfast commitment to resident dignity. For families weighing options in this area, the stories offer both a cautionary ground and sincere hope - caution about potential shortcomings, and hope rooted in the accounts of caregivers who truly strive to honor and care for the people they serve.
Fifth Avenue Health Care in Rome, GA is a vibrant and well-equipped assisted living community that provides exceptional care and amenities to its residents. Situated in a convenient location, the community offers easy access to cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
The amenities at Fifth Avenue Health Care are designed to enhance the quality of life for its residents. A beauty salon ensures that residents can pamper themselves while cable or satellite TV keeps them entertained. The community operated transportation service makes it easy for residents to get around town while the computer center allows them to stay connected with loved ones. The on-site dining room serves restaurant-style meals and accommodates special dietary restrictions. Residents can also enjoy the convenience of housekeeping services and move-in coordination.
Fifth Avenue Health Care also prioritizes the overall health and well-being of its residents. The fitness room offers exercise programs to keep residents physically active while the wellness center promotes mental wellness through various activities. Outdoor spaces such as gardens provide a serene environment for relaxation. For those who enjoy gaming or reading, there is a dedicated gaming room and small library available. Wi-Fi/high-speed internet access ensures that residents can stay connected online.
In terms of care services, Fifth Avenue Health Care provides 24-hour call systems and supervision for added safety and security. Trained staff assist with activities of daily living including bathing, dressing, and transfers as needed. Medication management is provided to ensure proper administration of medications. Additionally, the community offers assistance with diabetes diet management as well as meal preparation and service.
Residents at Fifth Avenue Health Care can look forward to an engaging social life through various activities planned by concierge services and resident-led initiatives. Fitness programs keep residents active while planned day trips provide opportunities for exploration outside the community.
Overall, Fifth Avenue Health Care in Rome, GA offers a comfortable and supportive environment where seniors can receive personalized care while enjoying a wide range of amenities and activities.
Fifth Avenue Health Care is located at 505 North Fifth Avenue, Rome, GA 30165 in Floyd County, Georgia
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