Fifth Avenue Health Care

505 North Fifth Avenue, Rome, GA 30165

For more information about senior living options: (844) 490-3973

3.3 from 15 reviews
5 stars
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Skilled Nursing Facility

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    Overall Review of Fifth Avenue Health Care

    Pros

    • pro The staff here was very comforting and personable.
    • pro They treat the residents with dignity, compassion and respect.
    • pro The staff greet residents by name and are respectful.
    • pro There are daily activities planned for residents, varied and looked forward to.
    • pro Cleanliness drew them to this facility, and residents can decorate their rooms to their taste.
    • pro The facility feels more like a community rather than a regimental place.
    • pro The foods are good.

    Cons

    • pro The facility is described as horrible and unacceptable.
    • pro CNAs are on their phones while patients remain in soiled diapers for extended periods, causing skin burns.
    • pro On regular days, staff are said to be on the clock rather than truly caring for residents.
    • pro The facility has reportedly had no hot water for weeks, and an employee walked out without notice.
    • pro The place is called a joke and described as unprofessional due to department heads.
    • pro A Covid-positive resident was allowed to roam the halls in a wheelchair, disturbing other residents.
    • pro Management is criticized as rude, and staff terminations are tied to unprofessional department heads.
    • pro Not exactly a place one would want to place a family member.

    Review

    The collection of reviews paints a broad and often jarring portrait of the care facility in question, showing how experiences inside the same building can swing from deeply troubling to genuinely uplifting. On one end, families recount scenes of neglect, frustration, and safety concerns that feel stark and urgent. They describe CNAs absorbed with their phones rather than tending to residents, and patients left in soiled diapers long enough to cause skin burns. These accounts invoke a sense that, on regular days, the priority is clocking hours over delivering attentive care, and they call for unannounced inspections to reveal what family members see behind closed doors. The rhetoric is strong: if you care about a loved one, these reviews say, you should reconsider placing them here.

    Several stories escalate these concerns into concrete crises. A grandmother's placement is tied to a POA decision that becomes murky when a nurse practitioner presents a distressing, potentially life-altering option - feeding tube or hospice - without clear, previously stated context. The reviewers accuse the facility of miscommunication and pressure, suggesting that information about treatment goals and options is not consistently aligned with what patients' families were told by therapists at rehab. There are additional echoes of instability, including a claim that an employee left without notice because the facility hasn't had hot water for weeks. The geographic reference to Rome/Floyd County anchors these grievances in a particular community, and the tone is one of disappointment and alarm about the care provided to the elderly.

    In another thread, the criticisms extend to the culture and management of the place. One reviewer describes the environment as "beyond ghetto," accusing the staff of masking appearances when family members visit while allowing troubling incidents - such as a Covid-positive patient roaming the halls unsupervised and needing to be managed by others after acting out due to behavior and illness. The account also targets internal leadership, citing unprofessional department heads and a manager who was accused of rudeness. Taken together, these remarks suggest a sense that the facility's problems run deeper than isolated incidents, touching everyday norms, staff accountability, and workplace morale.

    Yet the narrative is not uniformly negative. Several families recount profoundly positive interactions with staff, painting a picture of compassionate care, dignity, and genuine concern. One moving testimonial describes a brother who sustained a severe brain injury and developed dementia; in this case, the staff are described as comforting and personable, treating residents with dignity and respect, and the family as a whole feeling that the facility stood out after screening many other options. The reviewer emphasizes that the search for the right place was lengthy and exhausting, and they ultimately found what they considered the "ultimate definition of caregivers." The emphasis here is on humane treatment, personal connection, and a sense of trust in the residents' well-being.

    Others explicitly contrast with the harsher criticisms by highlighting warmth, daily activity, and a welcoming atmosphere. A family member notes that "My Mama is here" and praises both the caregiving team and the office staff for their exceptional handling of problems in a timely fashion. They describe a facility that remembers residents by name, that fosters activity every day with varied offerings, and that allows residents to decorate rooms and feel at home. Cleanliness is singled out as a decisive factor, and the place is portrayed as a community rather than a rigid, regimented institution. The overall impression is one of a holistic and humane environment that makes families feel their loved ones are being treated with care and respect.

    Further affirmations come from praises of rehab-oriented care. A grandfather in rehab is described as receiving excellent attention from the staff, with the added note that the food is good as well. A fianc? recovering from a stroke is described as receiving steady, compassionate support from the team, and the reviewer offers blessings for the care they've received. These perspectives emphasize professional competence in rehabilitation, supportive staff behavior, and the comfort that comes with consistent, patient-centered care - elements that stand in sharp relief to the more alarming anecdotes elsewhere in the collection.

    Taken as a whole, the reviews demonstrate a care facility that cannot be reduced to a single one-word verdict. The experiences span the spectrum - from dangerous lapses in daily care and troubling management dynamics to deeply encouraging stories of dignity, warmth, and effective rehabilitation. The recurring motifs - staff attentiveness, cleanliness, meaningful daily activities, and the sense that residents are treated with respect - coexist with claims of neglect, miscommunication, and administrative shortcomings. The mix suggests that outcomes may depend heavily on specific staff on duty, the day of the visit, and perhaps the level of oversight or accountability that families perceive when they visit unannounced.

    In the end, these reviews reflect the challenging and imperfect reality that can accompany elder care in any facility: moments of exceptional compassion and practical competence standing in contrast to days when families feel unseen or unheard. They underscore the importance of consistent staffing, transparent communication, and steadfast commitment to resident dignity. For families weighing options in this area, the stories offer both a cautionary ground and sincere hope - caution about potential shortcomings, and hope rooted in the accounts of caregivers who truly strive to honor and care for the people they serve.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fifth Avenue Health Care in Rome, GA is a vibrant and well-equipped assisted living community that provides exceptional care and amenities to its residents. Situated in a convenient location, the community offers easy access to cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.

    The amenities at Fifth Avenue Health Care are designed to enhance the quality of life for its residents. A beauty salon ensures that residents can pamper themselves while cable or satellite TV keeps them entertained. The community operated transportation service makes it easy for residents to get around town while the computer center allows them to stay connected with loved ones. The on-site dining room serves restaurant-style meals and accommodates special dietary restrictions. Residents can also enjoy the convenience of housekeeping services and move-in coordination.

    Fifth Avenue Health Care also prioritizes the overall health and well-being of its residents. The fitness room offers exercise programs to keep residents physically active while the wellness center promotes mental wellness through various activities. Outdoor spaces such as gardens provide a serene environment for relaxation. For those who enjoy gaming or reading, there is a dedicated gaming room and small library available. Wi-Fi/high-speed internet access ensures that residents can stay connected online.

    In terms of care services, Fifth Avenue Health Care provides 24-hour call systems and supervision for added safety and security. Trained staff assist with activities of daily living including bathing, dressing, and transfers as needed. Medication management is provided to ensure proper administration of medications. Additionally, the community offers assistance with diabetes diet management as well as meal preparation and service.

    Residents at Fifth Avenue Health Care can look forward to an engaging social life through various activities planned by concierge services and resident-led initiatives. Fitness programs keep residents active while planned day trips provide opportunities for exploration outside the community.

    Overall, Fifth Avenue Health Care in Rome, GA offers a comfortable and supportive environment where seniors can receive personalized care while enjoying a wide range of amenities and activities.

    Nearby Places of Interest

    Places of Worship

    • Fifth Avenue Baptist Church (0 miles)
    • St James Ame Zion Church (0.5 miles)
    • South Broad United Methodist Church (1.2 miles)
    • Christ Temple Holiness Church (1.3 miles)
    • Fishes & Loaves Ministry (1.4 miles)
    • Pleasant Grove Baptist Church (1.5 miles)

    Pharmacies

    • Avery Drugs (0.1 miles)
    • Walgreens (0.4 miles)
    • First Care Pharmacy (0.4 miles)
    • Ward's Pharmacy (0.4 miles)
    • CVS Pharmacy (0.7 miles)
    • Rome Community Pharmacy (1 miles)
    • CVS Pharmacy (1.4 miles)

    Restaurants

    • La Parrilla Mexican Restaurant (0.1 miles)
    • Aventine Rome (0.1 miles)
    • Firehouse Subs (0.2 miles)
    • O'Charley's Restaurant + Bar (0.2 miles)
    • Olive Garden (0.3 miles)
    • Bojangles' Famous Chicken 'n Biscuits (0.3 miles)
    • Las Palmas Mexican Restaurant (0.3 miles)

    Hospitals

    • Harbin Clinic Orthopaedic Imaging (0.1 miles)
    • Floyd Medical Center Rehabilitation Services (0.3 miles)
    • Specialty Hospital (0.3 miles)
    • Kindred Hospital Rome (0.3 miles)
    • Redmond Regional Cardiac Cath Lab (1.7 miles)

    Physicians

    • Harbin Clinic Women's Center Ob/Gyn (0.1 miles)
    • Harbin Clinic Orthopaedics & Sports Medicine (0.1 miles)
    • Floyd Primary Care (0.2 miles)
    • Floyd Medical Center - Whitley Vick Iii MD (0.2 miles)
    • Harbin Clinic Medical Oncology Rome (0.2 miles)
    • Breast Center at Floyd (0.2 miles)
    • Valley Healthcare (0.2 miles)

    Parks

    • Upper Avenue A Historic District (0.3 miles)
    • Ridge Ferry Park (0.6 miles)
    • Banty Jones Park (1.6 miles)

    Cafes

    • Starbucks (0.3 miles)
    • Swift & Finch Coffee (0.5 miles)
    • Panera Bread (0.8 miles)
    • Lumina Coffee (1.6 miles)

    Frequently Asked Questions

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