The Gardens At Depugh

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The Gardens At Depugh

550 West Morse Boulevard, Winter Park, FL 32789

For more information about senior living options: (844) 490-3973

4.4 from 36 reviews
5 stars
29
4 stars
2
3 stars
1
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of The Gardens At Depugh

    Pros

    • pro The Gardens at DePugh is described as one of the most beautiful places in Winter Park.
    • pro Residents are described as kind and friendly, and the facility is clean with a beautiful garden.
    • pro Michelle, the Activity Director, is described as warm-hearted and able to make residents smile.
    • pro Courtney is praised as top notch - quick to respond and always helpful.
    • pro The staff are described as kind, attentive, and providing rehabilitation that restores mobility and independence.
    • pro The Gardens at DePugh is considered a wonderful skilled nursing facility with a bright, clean building and happy, engaged residents.
    • pro The community is described as wonderful, welcoming, with excellent patient care and great communication and kindness.
    • pro The facility has earned Gold Seal and five-star ratings, with caring staff, tasty food, and fun activities.
    • pro Families report that their loved ones are treated with love and respect and feel at home.

    Cons

    • pro A loved one was drugged without approval and belongings were lost.
    • pro Staff gave the family a hard time about recovering their loved one's belongings.
    • pro The admissions position was reportedly open and unmanaged, leaving an important role unfilled.
    • pro The staff were described as unwelcoming, with obvious neglect and abuse by CNAs.
    • pro The reviewer would not recommend the facility to anyone.
    • pro A father-in-law experienced disgusting treatment after a stroke and fall, which no family should endure.
    • pro There was ongoing neglect for patients who cannot advocate for themselves.
    • pro CNAs had nasty attitudes; patients were kept unclean; call bells were not answered promptly; and the food was awful.

    Review

    The Gardens at DePugh in Winter Park is described by many family members and visitors as a strikingly beautiful and welcoming place. Several reviews highlight its setting as one of the most lovely spots in downtown Winter Park, with a bright, clean environment and a smaller, home-like feel that makes residents and visitors feel at ease. The facility is frequently praised for its garden spaces, a sizable fish tank in the sunroom, and a layout that emphasizes a comfortable, intimate atmosphere rather than a clinical, impersonal vibe. The building's charm, together with a dedicated staff, has left many families impressed and grateful for the care their loved ones receive.

    Staff members receive a great deal of praise in multiple reviews. The activity program is often singled out as a strength, thanks to Michelle, the Activity Director, whose warmth and thoughtful planning consistently bring smiles to residents. In admissions, Courtney is repeatedly described as top-notch - responsive, helpful, and a pleasure to work with. Families repeatedly note that Courtney and other team members such as Melissa, Olivia, Kisha, and some others go above and beyond to address questions, coordinate care, and keep communication open during what can be stressful times. Several families also commend Kathleen Flammia for her role in rehab, noting kindness, respect, and a collaborative approach that helps patients regain mobility and independence.

    Care, rehabilitation, and day-to-day attentiveness are also highlighted positively in many reviews. Families report that the staff are caring, attentive, and thorough, with residents staying engaged through activities and programs. Several reviews mention that meals are moist and flavorful, and that the facility's small size helps staff know residents personally and care for them with a family-like touch. The combination of attentive care, a focus on meaningful activities, and a clean, well-kept environment contributes to a strong overall impression for many families who visited or placed loved ones there. The facility's Eden Alternative approach - focusing on person-centered care and a more holistic, engaged living environment - also features in several positive notes.

    However, not all experiences at The Gardens at DePugh have been favorable. A number of reviewers recount serious concerns, including claims of neglect, unwelcoming attitudes during vulnerable moments, and delays in responding to call bells. There are intense accounts of CNAs or other staff perceived as uncaring, with remarks about cleanliness issues and a lack of timely attention to residents' needs. One particularly grave set of allegations describes a situation where a loved one reportedly suffered severe health issues (sepsis and UTI) while in care, leading to strong recommendations against the facility from those particular family members. Some reviews also recount administrative gaps - such as long gaps between calls and admissions processing - leaving families worried about oversight and continuity of care.

    A striking and controversial portion of the feedback centers on a claim of harm: one reviewer describes a situation where their loved one was allegedly drugged without consent and belongings were lost, with substantial difficulty in recovering them. This is presented as part of a broader sentiment that the facility gave the family "a super hard time" during the process of seeking back belongings, and it has led to a vow never to leave a loved one in the care of the facility again. These statements are juxtaposed against many other positive testimonials, underscoring the polarized experiences some families have faced.

    In sum, The Gardens at DePugh is widely recognized for its beauty, clean environment, and the warmth and dedication of several staff members who excel in activities coordination, rehab support, and resident engagement. The praise for specific individuals - like Michelle in activities and Courtney in admissions - appears repeatedly and stands out as a cornerstone of the positive experiences. At the same time, there are serious, persistent complaints about care gaps, responsiveness, and administrative handling that have left some families deeply concerned about safety and quality. The facility's attractive setting and strong moments of compassionate care sit alongside significant cautionary notes from other families, reflecting a complex spectrum of experiences at this Winter Park community.

    Features

    Housing

    • 40 resident community capacity 40 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Orlando International (12 miles away) Orlando International (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Gardens at Depugh is an assisted living community located in the beautiful Winter Park, FL. Our community offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.

    Our residents can enjoy watching their favorite shows or movies with cable or satellite TV in their fully furnished apartments. They can also dine in our elegant dining room where delicious meals are provided. For those who prefer to cook their own meals, we offer kitchenettes for their convenience.

    Housekeeping services are provided to keep the apartments clean and tidy. Our community also features outdoor spaces where residents can relax and enjoy the beautiful surroundings. A small library is available for residents who love to read, and telephone and Wi-Fi/high-speed internet access ensures they can easily stay connected with family and friends.

    In terms of care services, our dedicated staff provides 24-hour supervision to ensure the safety and wellbeing of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. We also offer assistance with medication management for those who require it. Our mental wellness program aims to support the emotional wellbeing of our residents.

    We understand that different individuals have different dietary needs, which is why we cater to special dietary restrictions such as diabetes diets. Our skilled chefs prepare delicious meals, taking into consideration any dietary restrictions or preferences.

    To keep our residents engaged and entertained, we offer resident-run activities as well as scheduled daily activities. This allows them to socialize with fellow residents while participating in enjoyable activities.

    The Gardens at Depugh benefits from its convenient location. Residents have easy access to cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals nearby.

    At The Gardens at Depugh in Winter Park, FL, we strive to provide a warm and welcoming environment where our residents can feel at home while receiving the care they need.

    Nearby Places of Interest

    Restaurants

    • Prato (0.3 miles)
    • Briarpatch Restaurant (0.4 miles)
    • Sixty Vines (0.5 miles)
    • The Cheesecake Factory (0.5 miles)
    • Hillstone Restaurant (0.6 miles)
    • McDonald's (0.7 miles)
    • Florida Hospital Welch Cafeteria (1.8 miles)

    Theaters

    • Regal Winter Park Village & RPX (0.5 miles)
    • AMC Altamonte Mall 18 (5 miles)

    Cafes

    • The Glass Knife (0.5 miles)
    • Lineage Coffee Roasting (3.1 miles)
    • Starbucks (4.8 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.4 miles)

    Hospitals

    • FH Engineering Services (1.7 miles)
    • Florida Hospital (1.7 miles)
    • Florida Hospital- South Campus (1.7 miles)
    • Florida Hospital Womens Center (1.8 miles)
    • Winter Park Memorial Hospital (1.8 miles)
    • Florida Hospital Ginsburg Tower (1.8 miles)
    • Orlando VA Medical Center (2.4 miles)

    Physicians

    • Florida Hospital Medical Plaza (1.8 miles)
    • Florida Cancer Specialists & Research Institute - Winter Park (1.9 miles)
    • Central Florida Breast Center, PA (2 miles)
    • Orlando Immunology Center (2.1 miles)
    • Central Florida Endocrine (2.5 miles)
    • Diabetes and Endocrine Center of Orlando (2.7 miles)
    • First Choice Pediatrics (3.5 miles)

    Parks

    • Blue Jacket Park (1.8 miles)
    • Lake Eola Park (3.8 miles)
    • Cranes Roost Park (5.1 miles)

    Transportation

    • Lynx Central Station (3.7 miles)
    • Altamonte Springs SunRail Station (4.6 miles)

    Places of Worship

    • ISCF Masjid Al Rahman (5.2 miles)
    • Orlando Filipino Seventh-Day Adventist Church (6.7 miles)

    Frequently Asked Questions

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