Griswold Home Care of Greater Orlando

Pros

• Griswold Care Pairing consistently places the right caregiver for 24/7 in-home care.
• Families report improved health and fewer hospital or ER visits after Griswold's involvement.
• The staff communicates promptly when needs arise and is flexible with scheduling.
• Griswold caregivers are described as kind, compassionate, attentive, and professional.
• Christina, the Referral Manager, is noted for being responsive, professional, and caring.
• Griswold's caregiver matching is praised as excellent and personalized.
• Clients regularly recommend Griswold for in-home caregiving.
• The service offers peace of mind and reduces family burden during challenging times.
• Felicite is described as exceeding expectations - bright, enthusiastic, kind, and helpful.
• Nyaladzo "Nelly" Oteng is described as a caring, cheerful caregiver who makes a real difference.

Cons

• A reviewer described a rehab center experience as terrible.

Review

In the Greater Orlando area, Griswold Care Pairing has earned a heartfelt reputation among families facing complex caregiving challenges at home. The collective voice from multiple experiences over several years paints a consistent picture: Griswold delivers compassionate, professional, and dependable in-home care that aligns with the needs of patients and the realities their families navigate. From cancer battles and Alzheimer's progression to hospice support and post-surgical recovery, the families describe a service that not only meets practical care needs but also fosters a sense of security, independence, and peace of mind.

One story begins in 2017 when a friend facing cancer needed in-home care while her husband was hospitalized in Tampa. The search was demanding and time-sensitive, but Griswold emerged as a reliable partner. A full-time live-in caregiver was placed, and the impact was profound. The caregiver's presence provided stability and continuity, allowing the patient to receive consistent care that contributed to better health outcomes, fewer hospital and emergency room visits, and more nutritious meals. The arrangement also enabled the patient to maintain as much independence as possible while still receiving the support she needed. The caregiver ecosystem at Griswold - driven by proactive communication and accountability - meant the family could rely on timely updates and swift responses to issues, with staff always ready to assist when questions arose. The sentiment is summed up in a grateful acknowledgment: "Thanks for all you do to care for others."

As plans evolved and the husband returned home, the family again turned to Griswold for help, and the result was the placement of another 24/7 caregiver. The repeat success story reinforced the belief that Griswold's approach to caregiver matching and round-the-clock support makes a tangible difference in homes where independence and dignity matter most. The consistent theme was not only the quality of the care but the sense of relief that comes from knowing a trusted caregiver is in place around the clock. Families repeatedly note that the right person in the home can transform daily life, reduce unnecessary hospital visits, and create an environment where the patient can thrive with dignity.

Across multiple testimonials, Griswold's impact is described as life-changing for families dealing with Alzheimer's, hospice needs, and long-term home care. One anonymous yet powerful refrain appears: Griswold has helped the same family more than once, delivering care that is "phenomenal" and lifting a "huge weight off our shoulders." The praise extends beyond the caregivers themselves to the administrative team, with families highlighting the support they received as a constant source of reassurance. In short, the care provided aligns with the families' goals and expectations, delivering not only practical assistance but emotional relief during very difficult times.

Several caregivers and staff members emerge as standout contributors in these stories. Felicite, for example, is singled out for going above and beyond, described as "bright, enthusiastic, kind, and always looking for ways to be helpful," a presence that has been "a blessing." The organization's approach to pairing - referred to by clients as "Griswold Care Pairing" or simply the pairing process - also earns high praise. One client, an educator and community leader, notes that Griswold stepped in with "upmost respect and concern for my needs" after a poor experience at a rehab center, with the caregiver being a "blessing and exceptional." Such accounts underscore the organization's emphasis on respectful, person-centered care.

The testimonials frequently spotlight the people behind the program - especially Christina, the Referral Manager, and Letti and Billy, administrative staff who are repeatedly described as responsive, flexible, and easy to work with. Clients appreciate how Christina quickly learns the family's situation and preferences, providing personalized attention with a professional and friendly demeanor. The office team's willingness to adapt to shifting schedules, accommodate new care needs, and maintain clear communication is consistently framed as a cornerstone of Griswold's success. One client emphasizes how Griswold's team "listen to your concerns and provide quality health care workers," a sentiment echoed by many who have relied on the agency's ongoing support.

Several narratives emphasize continuity and adaptability over the long term. Families recount working with multiple caregivers - sometimes four or more across days and nights - yet consistently describe each as "wonderful, caring and professional." The ability to match caregivers who understand mood swings, respect preferences, and integrate smoothly into established routines is highlighted as a key strength. The sense of teamwork - where staff, caregivers, and families collaborate toward common goals - appears repeatedly, with clients noting how the organization's proactive approach to care planning and scheduling creates a reliable framework for family life during challenging phases.

Ultimately, these experiences portray Griswold Care Pairing as a trusted partner in home-based care. The accounts speak to a model built on responsive communication, compassionate caregiving, and a thoughtful matching process that honors both the patient's needs and the family's rhythms. Whether supporting a loved one through cancer, dementia, or end-of-life care, the caregivers described - frontline aides, nurses, and the administrative team - are praised for their commitment to dignity, safety, and comfort. The overarching message is clear: Griswold's care is about people - the patients who need daily assistance and the families who lean on them - with a steady, reliable presence that makes a difficult journey more manageable and more humane.

This particular area of Winter Park, Florida, offers a convenient and accessible location with various amenities nearby. Residents can enjoy a selection of theaters, restaurants, cafes, pharmacies, hospitals, physicians' offices, parks, transportation options, and places of worship within close proximity. The Regal Winter Park Village & RPX theater and several dining options such as The Cheesecake Factory and Hillstone Restaurant are mere steps away. Additionally, there are multiple healthcare facilities in the vicinity including Florida Hospital and various pharmacies for added convenience. With its central location and abundance of services available, this area presents as an ideal choice for seniors seeking a vibrant community within Winter Park.

Theaters

• Regal Winter Park Village & RPX (0.3 miles)
• AMC Altamonte Mall 18 (4.8 miles)

Restaurants

• Briarpatch Restaurant (0.4 miles)
• Prato (0.4 miles)
• The Cheesecake Factory (0.4 miles)
• Sixty Vines (0.5 miles)
• Hillstone Restaurant (0.6 miles)
• McDonald's (0.8 miles)
• Florida Hospital Welch Cafeteria (1.9 miles)

Cafes

• The Glass Knife (0.5 miles)
• Lineage Coffee Roasting (3.2 miles)
• Starbucks (4.6 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)

Hospitals

• FH Engineering Services (1.8 miles)
• Florida Hospital (1.8 miles)
• Florida Hospital- South Campus (1.8 miles)
• Winter Park Memorial Hospital (1.9 miles)
• Florida Hospital Womens Center (1.9 miles)
• Florida Hospital Ginsburg Tower (1.9 miles)
• Orlando VA Medical Center (2.5 miles)

Physicians

• Florida Hospital Medical Plaza (1.9 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (1.9 miles)
• Central Florida Breast Center, PA (2.1 miles)
• Orlando Immunology Center (2.3 miles)
• Central Florida Endocrine (2.3 miles)
• Diabetes and Endocrine Center of Orlando (2.8 miles)
• RDV Sportsplex Pediatrics (3.6 miles)

Parks

• Blue Jacket Park (2 miles)
• Lake Eola Park (4 miles)
• Cranes Roost Park (4.9 miles)

Transportation

• Lynx Central Station (3.8 miles)
• Altamonte Springs SunRail Station (4.5 miles)

Places of Worship

• ISCF Masjid Al Rahman (5.3 miles)
• Orlando Filipino Seventh-Day Adventist Church (6.5 miles)