Griswold Home Care of Greater Orlando in Winter Park, FL

Pros

• Griswold Home Care is a blessing to families seeking in-home care.
• The right caregiver is placed in the home for 24/7 care.
• The care provided has improved health, reduced hospital visits, and ensured nutritious meals.
• Griswold's services come highly recommended for caring for loved ones.
• The staff consistently communicates when there is a need or problem and is very helpful.
• Griswold's care has been phenomenal for families, taking a huge weight off their shoulders.
• Griswold Care Pairing is a quality organization with compassionate, professional caregivers.
• Felicite exceeded all expectations and has been a blessing.
• The caregivers are wonderful, caring, and professional.
• The team is flexible and works with families on scheduling.
• Griswold is responsive and caring, with a team that meets family goals.
• They can quickly get families up and running on a 24/7 basis.

Cons

• Avi Satlow's description of Griswold, especially the racist comment, was totally untrue.
• Griswold can't fix it if they don't know about it.

Review

Griswold Home Care of Greater Orlando is best suited for families that want dependable, compassionate in-home support so a loved one can remain at home while receiving 24/7 assistance when needed. In Winter Park and surrounding Orlando suburbs, the agency demonstrates a proven ability to manage care for seniors with Alzheimer's or dementia, post-surgical recovery, hospice needs, or long-term, around-the-clock support. The service model centers on meticulous caregiver matching and hands-on coordination, giving families the confidence that a qualified caregiver will be present, capable, and aligned with the patient's routines. For out-of-town families or those who cannot be at the home daily, Griswold becomes a critical bridge, delivering steady oversight and dependable daily care.

Alternatives exist for those who prefer a facility-based setting or have tighter budget constraints. If an environment with on-site medical staffing and full-time custodial oversight under a residential roof is the priority, an assisted living community or skilled nursing facility may be more appropriate. Families seeking a highly structured, 24/7 in-facility schedule with built-in social programming might still opt for a campus-based option. Those needing only light, short-term help or a strictly defined, episodic care plan could explore smaller agencies or programs that emphasize limited hours rather than round-the-clock arrangements. Griswold's strengths do not eliminate the value of a facility-based alternative for certain care trajectories.

The strongest drivers of value are the caregivers themselves and the program that coordinates them. Reviews consistently highlight compassionate, competent aides who listen, adapt, and go beyond the basic tasks. The caregiver pool is described as dependable and professional across day and night shifts, with individual aides praised for kindness, attentiveness, and the ability to manage mood swings and complex needs. The care pairing system stands out as a quality throttle - Gray area cases are handled with careful matching, and the office team is repeatedly praised for listening, being flexible, and quickly addressing schedule changes. When family members need real-time updates, the administrative side - led by figures like the referral manager and office leadership - delivers timely communication and problem-solving.

Where Griswold truly earns confidence is in the sustained impact: fewer ER visits, better nutrition, and a return to home-based independence where feasible. Multiple families describe a measurable relief in burden and stress, with care that preserves dignity and routines. The 24/7 care option, when warranted, is not merely a staffing solution but a carefully orchestrated partnership that preserves continuity of care as shifts rotate. The combination of individualized attention from caregivers who feel like extended family and a responsive office that treats scheduling as a living process creates a meaningful, practical advantage for families navigating serious illnesses, memory impairment, or end-of-life care at home.

Nevertheless, a practical reviewer will acknowledge the logistics of achieving the perfect caregiver fit. It is reasonable to expect a brief period of adjustment as the agency screens candidates, learns about the patient's preferences, and fine-tunes assignments. Some reviews note the need for ongoing family feedback to refine alignment, and a commitment to clear communication remains essential. While the team is praised for rapid response and flexible scheduling, families should anticipate active participation in the care-planning process, especially when coordinating siblings' calendars, medical appointments, and respite intervals. In short, success hinges on proactive collaboration with a capable office that prioritizes clarity and continuity.

For decision-makers, Griswold represents a pragmatic, patient-centered path to keeping loved ones at home with a trusted caregiving team. The agency's hallmark is a dependable, relationship-driven approach: attentive care pairing, consistent caregivers, and a responsive, caring administrative backbone. Those who value a hands-on partner that treats care planning as an ongoing collaboration will find Griswold a superior fit. Families considering alternatives should weigh the value of the home setting against the predictability and social framework of a facility. The right choice depends on whether priorities lean toward in-home autonomy and personalized attention, or toward an institutional environment with built-in medical oversight.

The practical next steps are clear: initiate a thorough consultation with Griswold's team, specifically requesting detailed explanations of the care-pairing process, 24/7 coverage options, and the cadence of caregiver introductions. Ask for recent references that match the loved one's condition, and probe how scheduling changes are handled during holidays or caregiver transitions. Seek a transparent discussion about anticipated costs, expectations for active family involvement, and the plan for managing memory-care needs in the home. With proactive engagement, Griswold's combination of experienced caregivers, hands-on leadership, and adaptable scheduling delivers a compelling, dependable pathway for families prioritizing home-based, compassionate care.

This particular area of Winter Park, Florida, offers a convenient and accessible location with various amenities nearby. Residents can enjoy a selection of theaters, restaurants, cafes, pharmacies, hospitals, physicians' offices, parks, transportation options, and places of worship within close proximity. The Regal Winter Park Village & RPX theater and several dining options such as The Cheesecake Factory and Hillstone Restaurant are mere steps away. Additionally, there are multiple healthcare facilities in the vicinity including Florida Hospital and various pharmacies for added convenience. With its central location and abundance of services available, this area presents as an ideal choice for seniors seeking a vibrant community within Winter Park.

Theaters

• Regal Winter Park Village & RPX (0.3 miles)
• AMC Altamonte Mall 18 (4.8 miles)

Restaurants

• Briarpatch Restaurant (0.4 miles)
• Prato (0.4 miles)
• The Cheesecake Factory (0.4 miles)
• Sixty Vines (0.5 miles)
• Hillstone Restaurant (0.6 miles)
• McDonald's (0.8 miles)
• Florida Hospital Welch Cafeteria (1.9 miles)

Cafes

• The Glass Knife (0.5 miles)
• Lineage Coffee Roasting (3.2 miles)
• Starbucks (4.6 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)

Hospitals

• FH Engineering Services (1.8 miles)
• Florida Hospital (1.8 miles)
• Florida Hospital- South Campus (1.8 miles)
• Winter Park Memorial Hospital (1.9 miles)
• Florida Hospital Womens Center (1.9 miles)
• Florida Hospital Ginsburg Tower (1.9 miles)
• Orlando VA Medical Center (2.5 miles)

Physicians

• Florida Hospital Medical Plaza (1.9 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (1.9 miles)
• Central Florida Breast Center, PA (2.1 miles)
• Orlando Immunology Center (2.3 miles)
• Central Florida Endocrine (2.3 miles)
• Diabetes and Endocrine Center of Orlando (2.8 miles)
• RDV Sportsplex Pediatrics (3.6 miles)

Parks

• Blue Jacket Park (2 miles)
• Lake Eola Park (4 miles)
• Cranes Roost Park (4.9 miles)

Transportation

• Lynx Central Station (3.8 miles)
• Altamonte Springs SunRail Station (4.5 miles)

Places of Worship

• ISCF Masjid Al Rahman (5.3 miles)
• Orlando Filipino Seventh-Day Adventist Church (6.5 miles)