University Plaza Rehabilitation And Nursing Center
Save724 North West 19Th Street, Miami, FL 33136
For more information about senior living options: (844) 490-3973
The staff is friendly, caring, and compassionate, and they go above and beyond to ensure patients feel comfortable and safe. The facility is clean, nice, and well maintained. The nurses are attentive, knowledgeable, and dedicated, providing care with a smile. The therapy team is highly skilled, personalized, and effective in promoting recovery. Management demonstrates organized leadership with clear, patient-centered communication. The environment is pleasant and welcoming, and the front desk staff are informative and polite.
The administration is described as horrible, allowing nurses and a small number of CNAs to mistreat patients and neglect basic cleanliness. Nurses and CNAs are accused of not doing their jobs properly, with some nurses failing to administer medications correctly or at all. There are claims that patients are abused and do not receive the care they need. Bed rails were not properly secured, leading to a fall and hospitalization. Many incidents go unreported due to fear and lack of care. The nursing staff are described as dismissive and rude, showing zero compassion for residents.Walking into University Health and Rehab Center, one prevailing impression emerges from the many accounts: a welcoming, attentive environment where patients and families feel seen and cared for from the moment they arrive. The greetings are described as genuine, and a sense of daily attentiveness pervades the building. Visitors repeatedly note how the staff - not just the clinical team, but the front desk and administrative personnel as well - consistently make an effort to put people at ease. The overall tone across many experiences is one of reassurance: a clean, calm setting where safety and comfort are prioritized and where the patient's presence is acknowledged every day.
The quality of clinical care stands out prominently in these testimonials. Nurses are repeatedly praised as highly dedicated, knowledgeable, and kind, with many accounts stressing that they attend to every detail and treat patients with dignity and respect. The therapy teams - comprising physical, occupational, and speech therapists - are frequently described as outstanding, bringing personalized, evidence-based approaches that align with current clinical knowledge. Families emphasize that care is not a one-size-fits-all process; plans are tailored to individual needs, and therapists, nurses, and doctors collaborate closely as a cohesive team to facilitate meaningful recovery. The nursing administration is often highlighted for leadership that is responsible, organized, and capable of maintaining high standards through clear, timely communication.
Environment and day-to-day experience also receive abundant praise. The facility is portrayed as clean and well-maintained, with comfortable bedrooms and a pleasant atmosphere that supports healing. Food quality and overall amenities are cited positively, contributing to a sense of normalcy and well-being. Patients are described as being engaged through a variety of activities, and families frequently note how smoothly transitions between therapies occur. This combination of a clean setting, supportive staff, and engaging programming helps create a sense of peace of mind for loved ones who are navigating recovery together with the patient.
Amid the many positive reviews, there is a stark contrast in at least one strongly negative report. A reviewer describes "horrible administration," alleging that nurses and a subset of CNAs acted in ways that mistreated patients, failed to monitor care, and did not maintain safety practices such as bed railings. The account further claims underreporting of incidents, abuse, and medication administration failures, along with a pattern of altercations and a perceived lack of accountability. This single, severe critique stands apart from the otherwise consistently favorable feedback and serves as a warning to consider and verify safety and oversight procedures when evaluating care options. It underscores that, in any setting, administration and escalation pathways are as crucial as bedside skills to families seeking reassurance.
Within the community of reviews, individual staff members and leaders are repeatedly named with appreciation. Tony Martinez, a psych doctor mentioned in one account, alongside Dr. Coluna, is praised for understanding and supportive care. Ivette in admissions and Salvador in social services receive thanks for their efficiency and kindness, while Javier the supervisor and Roxana are noted as particularly helpful in providing information and facilitating a smooth experience for relatives. Other caregivers - nurses like Marianna, and a nurse noted as Helen in one review - are highlighted for responsiveness and attentiveness. Across many narratives, the sentiment is that such staff members embody the facility's commitment to compassionate, family-centered care.
When families reflect on outcomes, the tone is often deeply grateful and hopeful. Several relatives recount tangible progress in their loved ones' recoveries, crediting the care team's encouragement and expertise for meaningful improvements. Grandmothers, aunts, uncles, and cousins are described as experiencing improved mobility, better daily functioning, and increased confidence in the recovery process. The sense of being heard, respected, and supported by a team that communicates clearly and treats patients like family recurs in these stories, offering reassurance to others considering a similar path.
Taken together, the collection of reflections paints a portrait of a facility that excels in expert, compassionate care and a patient-centered approach, with a clean, conducive environment and a robust therapy program. The overwhelming majority of experiences speak to dedication, teamwork, and a genuine concern for both patients and their families. At the same time, the strongest warning comes from one severe critique about administration and safety practices, reminding prospective families to perform due diligence, seek firsthand tours or discussions about safety protocols, and verify that current safeguards are in place. For those seeking rehabilitative care with a strong emphasis on kindness, dignity, and collaborative recovery, University Health and Rehab Center appears to offer a compelling option - while also underscoring the importance of thoroughly assessing safety and governance before making a decision.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (5 miles away) Fort Lauderdale-Hollywood International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Plaza Rehabilitation And Nursing Center is an assisted living community located in Miami, FL. Our community offers a wide range of amenities to enhance the comfort and quality of life for our residents.
For those looking to stay connected, we provide Wi-Fi/high-speed internet access as well as a computer center with all the necessary technology. Residents can also enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished apartments.
We understand the importance of maintaining an active and social lifestyle, which is why we offer a variety of activities and amenities to cater to our residents' needs. Our fitness room allows residents to stay fit and healthy, while our gaming room provides entertainment and friendly competition. For those who prefer a quieter atmosphere, our small library is the perfect place to relax with a good book.
Our dining options are top-notch, offering restaurant-style dining with special dietary restrictions taken into consideration. Meals are prepared by our trained staff and served in a spacious dining room where residents can enjoy delicious meals with friends.
Transportation is made easy with our community-operated transportation service that takes care of both non-medical errands as well as transportation to doctors appointments. Move-in coordination is also provided for a smooth transition into the community.
In terms of care services, we prioritize the safety and well-being of our residents. Our 24-hour call system ensures that help is always just a button press away. Trained staff are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents are taking their medications correctly.
In addition to our amenities and care services, University Plaza Rehabilitation And Nursing Center is conveniently located near various cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This allows easy access for social outings, shopping trips, medical appointments, and more.
At University Plaza Rehabilitation And Nursing Center, we strive to create a comfortable and vibrant community where residents can live their best lives.
University Plaza Rehabilitation And Nursing Center is located at 724 North West 19Th Street, Miami, FL 33136 in Miami-Dade County, Florida
University Plaza Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, rehabilitation, physical therapy, exercise equipment, architecture, treadmill, and more.
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