University Plaza Rehabilitation And Nursing Center in Miami, FL
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724 North West 19Th Street, Miami, FL 33136
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and compassionate. They go above and beyond to keep patients comfortable and safe. The therapy team is highly skilled and focused on patient recovery. Nursing administration is responsible, organized, and communicative, giving families peace of mind. The facility is clean, well-maintained, and welcoming with a pleasant atmosphere. Front-desk and admissions staff are informative, courteous, and helpful. The center balances excellent medical care with heartfelt human connection. Families report that patients are treated like family and feel respected. The care is personalized, with attention to up-to-date clinical knowledge. The food is good and meals are nourishing. The overall environment is calm, spacious, and conducive to rehabilitation. The center provides clear, timely communication and compassionate support.
A reviewer described the facility as a horrible place and would give it zero stars. They warned others to avoid this place at all costs. They stated the nursing staff lacked patience and spoke rudely to elderly residents. They criticized the administration as horrible and alleged mistreatment of patients by some staff. They reported bed rails were not properly secured, resulting in a fall and injuries. They claimed residents were sedated with Lorazepam and kept sleeping all day. They criticized the CNA-to-patient ratio as dangerously high, risking insufficient attention. They described phone service as unresponsive and customer service as garbage.University Plaza Rehabilitation And Nursing Center in Miami is best suited for families seeking a rehab-focused skilled-nursing environment where a large, engaged staff delivers daily attention, robust therapy, and a home-like atmosphere. The center’s strongest alignment is with residents who need intensive physical, occupational, or speech therapy and who respond well to a highly approachable team that prides itself on warmth, clear communication, and personalized recovery plans. For families prioritizing visible leadership, clean facilities, and daily progress, this community presents a compelling, practical option that often translates into tangible improvements and peace of mind.
Those who may want to consider alternatives include families with a low tolerance for administrative variability or a need for very strict governance and staffing consistency. Several reviews flag concerns about administration and staffing levels, with calls for firmer accountability and more reliable oversight. Potential residents who require near-constant, tightly supervised care, or who want a facility with an unblemished track record for medication management and incident reporting, may find other options that emphasize tighter nurse-to-patient ratios and stronger, more transparent governance more suitable.
The positives at University Plaza are concrete and frequent. The care team is repeatedly described as compassionate, professional, and attentive, with nurses who are attentive, patient, and skilled. The therapy program is a standout, featuring a team of physical, occupational, and speech therapists who tailor plans, maintain rigorous clinical standards, and drive noticeable recovery progress. Clean, welcoming spaces, responsive front-desk service, and leadership that communicates in a timely, organized manner reinforce confidence for families during a challenging transition. In short, when the care team is functioning at its best, the center delivers patient-centered care that genuinely feels like a collaborative effort between families, therapists, and nursing staff.
However, the negative experiences in the feedback cannot be dismissed. A subset of reviews highlights serious administrative shortcomings, questions about staffing adequacy, and safety concerns that can so easily undermine recovery. Reported issues include under-resourced CNA-to-patient ratios, delays or gaps in medication administration, conflicts in communication, and isolated accounts of neglect or improper handling. Some families describe unsafe conditions, such as bed-safety lapses or care gaps, that directly threaten resident well-being. While these accounts are not universal, they represent real risks that must be weighed against the glowing testimonials.
The key pros offset cons most clearly when the center’s leadership and daily practice stay aligned with best-practice care. Where nursing administration is organized, transparent, and responsive, and where admissions and social work teams coordinate smoothly with therapists, families experience true peace of mind and patients show meaningful progress. The presence of dedicated leadership, evident in proactive communication and a collaborative culture, matters a great deal in mitigating the risks raised by staffing and oversight concerns. Pros like personalized therapy, compassionate bedside care, and a clean, welcoming environment can outweigh the cons, provided current staffing and governance remain stable and accountable.
For families weighing the decision, the practical takeaway is to verify current conditions up front. Schedule a tour and talk to the current therapists, nurses, and a front-line supervisor about nurse-to-patient ratios, fall-prevention protocols, medication administration processes, and incident reporting practices. Ask to meet the admissions coordinator and a social worker to gauge how consistently the team follows up on concerns and coordinates discharge planning. If the facility can demonstrate stable leadership, transparent communication, and a clear plan for ongoing safety and staffing, University Plaza offers a strong, recovery-oriented option. If, however, governance, staffing reliability, or safety oversight are unresolved concerns, it may be wise to explore alternatives with more stringent ongoing oversight and steadier patient-to-staff ratios.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (5 miles away) Fort Lauderdale-Hollywood International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Plaza Rehabilitation And Nursing Center is an assisted living community located in Miami, FL. Our community offers a wide range of amenities to enhance the comfort and quality of life for our residents.
For those looking to stay connected, we provide Wi-Fi/high-speed internet access as well as a computer center with all the necessary technology. Residents can also enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished apartments.
We understand the importance of maintaining an active and social lifestyle, which is why we offer a variety of activities and amenities to cater to our residents' needs. Our fitness room allows residents to stay fit and healthy, while our gaming room provides entertainment and friendly competition. For those who prefer a quieter atmosphere, our small library is the perfect place to relax with a good book.
Our dining options are top-notch, offering restaurant-style dining with special dietary restrictions taken into consideration. Meals are prepared by our trained staff and served in a spacious dining room where residents can enjoy delicious meals with friends.
Transportation is made easy with our community-operated transportation service that takes care of both non-medical errands as well as transportation to doctors appointments. Move-in coordination is also provided for a smooth transition into the community.
In terms of care services, we prioritize the safety and well-being of our residents. Our 24-hour call system ensures that help is always just a button press away. Trained staff are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents are taking their medications correctly.
In addition to our amenities and care services, University Plaza Rehabilitation And Nursing Center is conveniently located near various cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This allows easy access for social outings, shopping trips, medical appointments, and more.
At University Plaza Rehabilitation And Nursing Center, we strive to create a comfortable and vibrant community where residents can live their best lives.
University Plaza Rehabilitation And Nursing Center is located at 724 North West 19Th Street, Miami, FL 33136 in Miami-Dade County, Florida
University Plaza Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, television, rehabilitation, physical therapy, exercise equipment, treadmill, and more.
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