Washington Square Apartments

Pros

• The apartment building is very nice, with clean facilities and a quiet atmosphere.
• The staff is excellent.
• The office responds quickly to service requests.
• The cleanliness is excellent, and the building smells fresh upon entry.
• Brenda's work is fantastic.
• Kathy, Sarai, Edilio, and Brenda are appreciated for their work.
• The building is very beautiful, well painted, and has a well-appointed lobby.
• The apartment is very clean and sparkling.
• The apartment is truly cozy and highly recommended for a stay.
• There are offices and other facilities on the ground floor.
• A resident is very pleased to live in the building.

Cons

• The father has been calling this place for 2 days and leaving messages, and no one has called him back - what a horrible leasing office customer service.
• No one is ever there during the stated hours and no one answers the phone; very inconvenient.

Review

Washington Square apartments comes across in reviews as a well-regarded, inviting place to live. The overall impression is one of a nice, quiet building with clean facilities and a calm atmosphere. Several reviewers highlight the neighborhood advantages, noting its proximity to the train station which makes it easy to reach the city center and many points of interest. The combination of a pleasant location and well-maintained common areas creates a sense of comfort and convenience that many residents value highly.

The staff and management receive strong praise across multiple accounts. One reviewer sums up a common sentiment: the staff is excellent, and when a service is requested, the office responds quickly. Specific staff members are repeatedly mentioned by name with appreciation: Brenda is singled out for her fantastic work, along with gratitude extended to Kathy, Sarai, and Edilio for their help. This consistent commendation reinforces a picture of a responsive, customer-focused team that residents rely on for timely assistance and effective service.

Aesthetics and cleanliness are consistently highlighted as standout features. The building is described as very beautiful, with fresh paint and a well-appointed lobby that includes tasteful furniture. The apartments themselves are praised for being very clean and sparkling, contributing to an overall sense of coziness. Reviewers also note practical touches on the ground floor, with offices and other facilities that add to the building's convenience. The emphasis on cleanliness and a fresh smelling environment strengthens the sense that Washington Square is a welcoming, cared-for place to live or stay.

Individual resident experiences reinforce the positive impression. One tenant mentions being currently in their second year, noting that the place is always clean and that everyone is friendly. When maintenance requests arise - such as small jobs in the apartment - these are completed right away, underscoring the effectiveness of on-site services and maintenance responsiveness. The sense of reliability and consistent upkeep is a recurring theme that helps explain why many residents are eager to stay long-term.

There is also warmth surrounding the process of exploring the property. A reviewer who stopped by to gather information for their mother reports that the manager was very helpful, and that the office smelled lovely, leaving a positive first impression. The hopeful note that their mom will become a resident suggests that prospective tenants feel welcomed and well-informed after visiting the property, which is an important part of the experience at Washington Square.

For some residents, the atmosphere is described as peaceful and stable. One reviewer emphasizes feeling at peace while living there, attributing this to a well-kept building, a continually pleasant aroma, and a staff that is professional. The manager, in particular, is highlighted as attentive to residents' needs, reinforcing a sense that management genuinely cares about the community. The writer explicitly states they are not planning on moving out anytime soon, underscoring satisfaction with the living environment.

Longer-term residents echo similar sentiments about cleanliness, management attention, and the social aspects of living at Washington Square. A resident who has lived in the building since 2016 describes feeling calm and happy, praising the ongoing cleanliness and the manager's careful attention to guests. The manager is credited with organizing many events for seniors, an aspect that many residents appreciate because it fosters community and engagement. When comparing experiences across Miami, the reviewer views the building as exemplifying the kind of attention, cleanliness, and organization that makes others not want to leave. The sentiment is one of pride and encouragement to keep up the good work.

However, not all feedback is uniformly positive. Some reviewers recount negative experiences with the leasing office. One person notes that their father tried calling for two days but did not receive a return call, describing it as a horrible leasing office customer service. This emphasizes a significant gap between the positive day-to-day operations reported by many residents and the occasional breakdown in communication that can affect potential renters or family members who are trying to reach the management. In another account, a reviewer mentions that no one is ever present during stated hours and phones go unanswered, characterizing this as very inconvenient. Taken together, these comments highlight that while the property excels in many areas, there are times when customer service and responsiveness could be improved, particularly around office hours and after-hours communication.

Overall, Washington Square apartments is portrayed as a place with strong, positive core attributes: a quiet, clean, and well-maintained environment; a beautiful building with a welcoming lobby; convenient access to transportation; and a professional, responsive staff that many residents rely on every day. The gratitude expressed toward specific team members reflects genuine appreciation for dedicated service, while the contrasting remarks about leasing office responsiveness serve as a reminder that even well-regarded properties can benefit from ongoing improvements in communication and accessibility. For many residents and potential tenants, the balance tilts toward trust and satisfaction, with clear memories of both the comforts of living there and the occasional frustrations that come with managing a busy property.

This part of Miami, Florida offers a diverse range of amenities that cater to seniors looking for convenience and entertainment. With several pharmacies located within close proximity, access to healthcare is readily available. Additionally, there are plenty of dining options ranging from upscale restaurants like Kiki On The River to casual spots like Chick-Fil-A and Coyo Taco. The area also boasts easy access to public transportation with Brightline Miami and MDT Metrorail stations nearby. For those seeking spiritual fulfillment, Gesu Catholic Church is conveniently located within 1.2 miles. Parks like Margaret Pace Park and Bayfront Park provide opportunities for outdoor activities and relaxation. Overall, this part of Miami offers a vibrant and dynamic environment for seniors looking to enjoy their golden years in a bustling urban setting.

Pharmacies

• Winn-Dixie (0.3 miles)
• Walgreens (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.4 miles)

Restaurants

• Kiki On The River (0.5 miles)
• Chick-Fil-A (0.7 miles)
• Jamon Iberico Pata Negra (0.9 miles)
• Wynwood Brewing Company (1.1 miles)
• Wynwood Art Walk (1.1 miles)
• Coyo Taco (1.2 miles)
• Blackbird Ordinary (1.5 miles)

Hospitals

• Jackson Memorial Hospital (0.5 miles)
• University Of Miami Hospital (0.6 miles)
• Veterans Administration Hospital Miami (0.6 miles)

Physicians

• University Of Miami Doctors Office (0.6 miles)

Transportation

• Brightline Miami (0.8 miles)
• Brightline MiamiCentral (0.9 miles)
• MDT Metrorail - Government Center Station (1 miles)
• Earlington Heights Metrorail Station (2.4 miles)
• Bus Station (3.2 miles)
• Miami Airport Tri-Rail Station (3.2 miles)
• Miami Intermodal Center (3.4 miles)

Places of Worship

• Gesu Catholic Church (1.2 miles)

Parks

• Margaret Pace Park (1.4 miles)
• Bayfront Park (1.6 miles)
• Douglas Park (4.2 miles)
• Regatta Park (4.3 miles)
• Peacock Park (4.6 miles)

Cafes

• Casa Tua Cucina (1.5 miles)
• La Estacion Cafe (1.9 miles)
• Starbucks (3 miles)
• Crema Gourmet Espresso Bar (4 miles)
• Starbucks (4.6 miles)