1170 North West 26Th Street, Miami, FL 33127
For more information about senior living options: (844) 490-3973
Two senior living communities emerge from these reviews, each with its own strengths and a few caveats. Las Palmas Assisted Living receives a lot of praise for the people who guide families through the process and for the day-to-day care provided by the nursing team, while Epworth Village Retirement Community is celebrated for its warm, homey atmosphere, broad activities, and attentive staff. Across both, one name repeatedly stands out as a beacon of helpfulness during tours and planning: Paola Cort?s. Families consistently credit her with thorough information, kind guidance, and thoughtful follow-up that helps them feel confident about their choices.
At Las Palmas, many families recount a highly positive experience with the intake process and ongoing communication. Paola Cort?s is repeatedly singled out for her knowledge, kindness, and alignment with a family's needs. One reviewer who toured the facility with Paola describes her as incredibly knowledgeable and in tune with what their family was going through, making the whole process easier. The Las Palmas team of nurses is also repeatedly described as caring and informative, with families feeling well-connected to what's happening with their loved ones during visits. The sense of peace and security is underscored by practical details: a private apartment for Mom that preserves independence, with safety measures such as an unconnected stove, and reliable transportation to medical appointments and shopping.
Some residents or long-time family members also praise the renovations and ongoing improvements under new ownership. One resident notes that the apartment was recently repainted and carpet replaced, making it feel almost brand new, with overall happiness about living there. There is appreciation for the privacy and space that comes with having a private apartment, the convenience of cleaning and laundry service, and the convenience of arranged transportation for appointments and errands. The sense of a supportive, well-organized community is reinforced by mentions of an active activities program - bingo in the evenings, Latin caf? in the afternoons - and dedicated staff who keep residents engaged and connected.
However, not every voice is uniformly glowing about Las Palmas after ownership changes. A subset of family members voices serious concerns about remodeling of apartments being tied to rent increases, and they describe the food as having worsened since the ownership change. Those reviews characterize the situation as abusive or financially burdensome for elderly residents, and they urge prospective families to consider these financial and culinary changes carefully. The tension between improving facilities and preserving affordability and quality of meals appears as a notable caveat alongside the positives.
Beyond these conversations, several reviews reflect the broader, positive experience of Las Palmas residents and families. One reviewer notes that their grandfather loves the weekly activities, and that the care providers are consistently kind and attentive. This reinforces a view of Las Palmas as a place where staff members are not only performing tasks but building relationships with residents, paying attention to daily rhythm, meals, and personal care. The recurring appreciation for Paola, Ana Duran, and Rosanna Garcia underscores the sense that, for many families, the human element - the people who guide, care for, and advocate for residents - makes a big difference.
Epworth Village Retirement Community presents a contrasting but equally compelling portrait. The bulk of the reviews highlight a warm, "homey" atmosphere where residents thrive thanks to attentive staff, clean facilities, and a wide range of activities. Testimonials emphasize the quality of care from nurses and CNAs, the cleanliness and pleasant dining environment, and the availability of amenities like a beauty salon and an on-site chapel. Many reviewers point to specific staff members - front desk personnel like Daniela, activity coordinators like Kathy, Alejandra for activities, and others - who contribute to a welcoming, well-organized environment. The facility is described as offering multiple living options, including independent living, assisted living, and a small nursing home, enabling families to choose a cadence of care that best fits their loved ones.
Several reviewers specifically credit Paola Cort?s with a standout tour and follow-up, reinforcing the sense that Epworth Village can be approachable and transparent during the decision process. The experiences described portray Epworth Village as a place where residents feel at home, where activities promote social engagement, and where care feels personal and compassionate. Positive adjectives abound: "excellent," "amazing," "very attentive," and "homey." The overall tone is one of gratitude from families who feel their loved ones are being treated with respect and consideration.
Nevertheless, there are cautionary notes amid the overwhelmingly favorable feedback about Epworth Village as well. A reviewer mentions not getting a timely response from the director during a period when families are seeking information about their loved ones, highlighting the importance of clear, open communication in these settings. Another reviewer paints a troubling picture, characterizing experiences as rude and unprofessional, with guests allegedly not being welcomed or treated with respect. There are also serious, more alarming concerns raised by a reviewer who cautions about potential aggressive actions to control an elderly parent's assets and about an unexpected psychiatric appointment that could label a loved one as unfit. These are serious allegations that stand in tension with the otherwise positive, family-focused narratives, and they underscore that experiences can vary and that communications and trust are central to confidence in care.
Taken together, the reviews for Las Palmas and Epworth Village illustrate two environments with strong core strengths: high-quality, compassionate staff and a focus on resident dignity, personal space, and meaningful activities. Las Palmas is repeatedly praised for the supportive tour experience, the hands-on care, the sense of independence within a private apartment, and the ongoing renovations that many families feel demonstrate care for the community's future. Epworth Village shines with its warm, home-like atmosphere, robust activity schedules, clean facilities, and accessible staff who make residents and families feel seen and supported. In both settings, Paola Cort?s emerges as a consistently helpful, reassuring presence for families navigating a major life transition, while individual experiences remind us that facility quality can hinge on communication, financial considerations, and the particular team on duty at any given time. For families weighing these options, a visit with a trusted guide like Paola, along with careful discussions about costs, meals, and care levels, seems not only prudent but essential to finding a place that truly feels like home.
Las Palmas ALF in Miami, FL is a welcoming and comfortable assisted living community that offers a range of care services and amenities to ensure the well-being and happiness of its residents. Offering both board and care home options as well as respite care, Las Palmas ALF is dedicated to providing the highest level of care for seniors.
The community boasts various amenities to enhance the comfort and convenience of its residents. A spacious dining room provides a pleasant setting for meals, which are prepared by professional staff and catered to individual dietary restrictions. The community also offers fully furnished accommodations, ensuring that residents feel at home from the moment they move in. A beautiful garden and outdoor space provide opportunities for relaxation or socializing with fellow residents.
Las Palmas ALF understands the importance of cleanliness and offers housekeeping services to maintain a tidy living environment. In addition, residents can enjoy modern conveniences such as Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones.
Care services at Las Palmas ALF focus on assisting residents with their daily activities such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure seamless communication and proper medical care. For those with specific dietary needs or restrictions, including diabetes diets, special meal preparation is available.
Transportation arrangement services are offered both for medical purposes as well as transportation to doctors' appointments, ensuring that residents have easy access to necessary healthcare services. Scheduled daily activities provide opportunities for social engagement and mental stimulation.
Located in Miami, FL, Las Palmas ALF benefits from its proximity to various amenities in the surrounding area. There are four cafes nearby where residents can enjoy a cup of coffee or tea with friends or family. Parks offer opportunities for outdoor recreation and relaxation. With 27 pharmacies nearby, obtaining medications is convenient for residents. One physician nearby ensures quick access to medical care when needed.
Residents can also choose from an array of dining options with 33 restaurants nearby, offering a variety of cuisines to suit different tastes. Transportation options are readily available with 26 transportation services in the area. For spiritual needs, there is one place of worship nearby. In case of emergencies or specialized medical care, four hospitals are conveniently located near Las Palmas ALF.
Overall, Las Palmas ALF provides a supportive and enriching environment for seniors in Miami, FL, where their individual care needs are attended to in a compassionate manner and they can enjoy a fulfilling and vibrant lifestyle.
Las Palmas ALF is located at 1170 North West 26Th Street, Miami, FL 33127 in Miami-Dade County, Florida
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