Life Care Center Of Jacksonville

Pros

• The staff at Life Care Center of Jacksonville provided exceptional care, demonstrating kindness and compassion towards patients.
• The dietitian went above and beyond to accommodate dietary needs, ensuring that residents enjoyed their meals, including special desserts.
• The rehabilitation services were highly effective, helping patients regain their independence and improve their physical abilities.
• The facility is clean, well-maintained, and offers a warm and welcoming environment for residents and families.
• The nursing director and other management staff were noted for being helpful advocates for both patients and families.
• Residents expressed gratitude for the team's dedication, highlighting the positive impact of the staff's teamwork and daily prayers.
• Family members appreciated the efficient office staff who ensured smooth administrative processes during their loved ones' stay.

Cons

• The nursing staff was a joke, and requests for pain medication could take up to 2 hours or might not be fulfilled at all.
• There was a significant disparity in care across different parts of the facility, with some areas providing much better service than others.
• Many reviewers expressed dissatisfaction with the nursing and nursing aide departments, indicating that they were not adequately staffed to provide proper care.
• Some patients reported that the food was not good and did not meet their expectations.
• The facility needs more staff members to ensure better patient care and attention.
• One reviewer noted that while therapy was good, they were unhappy with the overall experience due to inadequate nursing support and service.
• A particular part of the facility (Bermuda) was described as offering poor care, suggesting it would be better to stay elsewhere.

Review

Life Care Center of Jacksonville has garnered a mix of praise and criticism from families who have entrusted their loved ones to the facility. Many reviews highlight the center’s commitment to providing quality care, especially for patients with specialized needs, such as those with celiac disease. One reviewer shared how their husband, despite being turned away by other facilities due to his dietary restrictions, received exemplary care at Life Care Center. The dedicated dietitian not only ensured that he adhered to a strict gluten-free diet but also went out of her way to make homemade desserts. This attention to dietary needs played a crucial role in ensuring that he did not experience any health issues during his 29-day stay, while the staff worked diligently on his rehabilitation, teaching him essential skills like feeding himself and walking again.

The experiences shared regarding overall cleanliness and environment were overwhelmingly positive. Families appreciated the well-maintained facilities, including private rooms that are kept clean and welcoming. Many noted that the nursing staff and Certified Nursing Assistants (CNAs) were dedicated and compassionate in their approach towards patient care. In particular, some caregivers were singled out for their exceptional service – for instance, Tony, the Nursing Director, was frequently mentioned as incredibly helpful and attentive to both patients' needs and family concerns. The warmth displayed by caregivers often created an almost familial atmosphere within the facility.

Despite these positives, reviews did convey some consistent concerns regarding staffing levels. Many families pointed out that while most staff members appeared hard-working and caring, there simply weren’t enough hands on deck at times. This shortage sometimes led to delays in responses when calling for assistance or essential medications; one review specifically mentioned waiting up to two hours for pain relief medication. While this was acknowledged as a widespread issue affecting various healthcare facilities during challenging times like the pandemic, it nonetheless remained a point of frustration for many families entrusting their relatives' care to the facility.

While therapy sessions received high marks for effectiveness across multiple accounts— praising physical therapists for pushing patients towards stronger recovery—there are discrepancies in experiences concerning nursing support throughout different areas of the facility. A notable complaint highlighted significant disparities in care standards between various wings or units; while some areas had nurses who demonstrated competence and compassion, others reportedly fell short in meeting patient needs effectively.

Food service also tended to be a mixed bag among reviewers. Several noted that meals were generally satisfactory or even commendable considering specific dietary requirements; however, other reviews reported dissatisfaction with food quality overall. These inconsistencies contributed to a feeling amongst families that improvement could be made across various aspects of patient care.

In closing, Life Care Center of Jacksonville appears committed to serving its community as best as it can under current conditions—a balancing act amid challenges posed by staffing shortages typical in many healthcare settings today. While numerous individuals emphasized gratitude toward specific caregivers who made meaningful contributions towards recovery through rehabilitation efforts or kindness shown during day-to-day interactions with residents—others urged management improvements such as hiring additional staff members or enhancing training practices so that every patient might receive consistent levels of needed attention without delay or oversight.

Restaurants

• Applebee's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Dave & Buster's (0.9 miles)
• Chipotle Mexican Grill (1.6 miles)
• Los Toros Mexican Restaurant (2.1 miles)
• Wicked Barley Brewing Company (2.2 miles)
• Chick-Fil-A (2.8 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (2.9 miles)
• The Local - San J (3.4 miles)
• The Coffee Grinder (3.4 miles)
• Metro Diner (3.5 miles)
• Southern Grounds (4.9 miles)
• Starbucks (5 miles)

Physicians

• VA Outpatient Clinic - Southpoint (0.8 miles)
• Borland-Groover Clinic (0.9 miles)
• Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (1.2 miles)
• North Florida OB/GYN-Paul Rebenack, MD (1.2 miles)
• Cancer Specialists Of North Florida (1.2 miles)
• Family Allergy & Asthma Consultants (2.2 miles)
• Baymeadows Family Practice (2.4 miles)

Pharmacies

• Walgreens (1.8 miles)
• Winn-Dixie (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• Winn-Dixie (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)

Hospitals

• Brooks Rehabilitation Hospital (2.8 miles)
• Baptist Primary Care (3.1 miles)

Theaters

• Cinemark Tinseltown and XD (2.9 miles)

Places of Worship

• Holy Family Catholic School (3.5 miles)

Parks

• Losco Park (5 miles)
• Losco Regional Park (5.2 miles)
• Riverfront Park (5.2 miles)