Evergreen Health Care Center in Stafford Springs, CT
Save205 Chestnut Hill Road, Stafford Springs, CT 06076
For more information about senior living options: (844) 490-3973
Evergreen is a beautiful establishment with awesome staff. The facility is consistently clean, with friendly, attentive staff. Evergreen provides amazing care, and the staff are wonderful. The memory care unit is secure, and the staff are happy and caring, with residents well cared for. The building is beautiful and recently renovated, with ample space for residents to walk around and feel at ease. The new entry system enhances safety and efficiency for visitors and residents. Evergreen has made a complete turnaround; it is very clean, and the staff are efficient and caring. The staff are compassionate, professional, and go above and beyond to help families and residents.
The facility is described as an absolute nightmare, with staff who steal from patients and care that is utterly terrible. It is called a truly horrible and incompetent place. The place is understaffed, underfunded, and old/run-down. They warn that families should not send a loved one there because residents will be neglected. The place should honestly be shut down. The memory care unit has a cumbersome entry process that requires staff to stop what they are doing to let visitors in or out. The Maple Lane section needs a doorbell, and knocking on the door takes a long time for a response. The food is described as horrible and flavorless. A patient reportedly waited two to three hours for pain medication and sometimes did not receive it. Personal belongings of residents were stolen. Staff shortages led to residents not being bathed and clothes going missing in laundry. The facility does not provide soap for showers. The rooms are too small to allow personal belongings.Evergreen Health Care Center in Stafford Springs is best suited for families seeking solid post-acute rehab and dementia-focused care within a clean, courteous, hospital-adjacent setting. It works well for seniors who want reliable staff engagement, straightforward communication, and a facility that feels orderly and well maintained. The community shines for those who value a structured environment where therapy teams and nursing staff coordinate closely and where the memory-care unit is secured to safeguard residents. Those who should consider alternatives are families prioritizing larger living spaces, rooms that feel more like home than a hospital, or those who require unwavering around-the-clock staffing certainty with near-perfect responsiveness.
On the strength side, Evergreen earns consistently high marks for cleanliness, warmth, and approachable staff. Visitors repeatedly note bright, well-lit hallways, spacious feel in many rooms, and a welcoming front desk that sets a positive tone. The staff - nurses, aides, therapists, and social/administrative teams - are praised for compassion, professionalism, and a genuine commitment to residents' daily well-being. The care teams in memory care and rehab are repeatedly described as patient, communicative, and capable, with families appreciating timely updates and explanations of care plans. The recent facility refreshes and functional upgrades - such as improved entry procedures - enhance safety and ease of visiting, reinforcing a sense of calm and order.
Yet, a careful reader will see that not all experiences are flawless. A subset of reviews flags staffing variability, especially on weekends, and some instances of slow responses or delays in certain services, including pain medication and daily routines. There are persistent concerns about communication gaps for those with hearing impairments and about perceptible inconsistencies in how quickly concerns are acknowledged by leadership. A minority accuse the setting of feeling overly clinical or lacking home-like amenities, and a few voices describe more troubling issues around accountability, theft of belongings, or gaps in basic supplies. While these are not the prevailing consensus, they signal real risk areas to probe during a tour and intake interview.
Those pros offset the main cons most effectively when the needs align with Evergreen's core strengths: dementia care, post-acute rehab, and ongoing family involvement. A secure memory unit, coupled with staff who explain procedures and engage residents in real time, reduces the guesswork families face when a loved one has memory impairment. Cleanliness and visible attention to infection-control-like standards (in the halls, patient rooms, and common areas) consistently reassure families about daily living conditions. The proximity to a hospital campus assures access to urgent medical services if needed, and the rehab team's track record - physiotherapy, occupational therapy, and speech therapy - often translates into meaningful, trackable progress. When families value transparency and dependable communication, Evergreen often delivers.
Alternatives are worth considering if certain lines of care are non-negotiable. If the priority is spacious, apartment-like rooms with ample private storage and a more domestic atmosphere, or if the desire is for consistently staffing levels at every hour with minimal risk of weekend gaps, other facilities may outperform Evergreen on those dimensions. If there is a strong concern about medication management, thorough oversight, or safeguarding possessions, it pays to compare governance structures, incident reporting, and audit histories across nearby options. Families who have encountered or fear persistent neglect signals - whether from fees, administration, or inconsistent frontline care - should weigh those red flags against Evergreen's reported strengths and visit with a critical eye.
Ultimately, the practical decision comes down to matching Evergreen's proven strengths to the resident's priorities. Schedule a visit during a typical weekend shift to assess CNA coverage, listen to how staff communicate with residents and families, and sample a meal to gauge consistency in nutrition. Ask pointed questions about memory-care access, door security, and the workflow of therapists - who they are, how often they interact with a resident, and how progress is tracked. Inquire about room size options, personalization allowances, and any recent plans for further upgrades. With its strong reputation for cleanliness, caring staff, and effective dementia and rehab care, Evergreen remains a compelling choice for families who value dependable, compassionate care in a well-kept, hospital-adjacent setting.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Evergreen Health Care Center in Stafford Springs, CT is a comfortable and well-equipped assisted living community. Residents can enjoy a variety of amenities and services that promote a fulfilling and independent lifestyle.
For their convenience and enjoyment, residents have access to a range of amenities which include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for recreational activities. The community also offers fully furnished accommodations that provide residents with all the comforts of home.
Outdoor spaces and gardens are available for residents to relax in and enjoy fresh air. Housekeeping services ensure that residents' living spaces are kept clean and tidy, while move-in coordination assists new residents in settling comfortably into their new homes.
Dining options at Evergreen Health Care Center are designed to cater to individual needs with special dietary restrictions taken into consideration. Restaurant-style dining provides residents with delicious and nutritious meals served in a welcoming dining room setting. For those who prefer more independence, kitchenettes are also available in the accommodations.
Care services provided by the dedicated staff include 24-hour call systems and supervision to ensure round-the-clock care. Assistance with daily activities such as bathing, dressing, and transfers is readily available as needed. Medication management is provided to ensure proper administration of medications, while meal preparation and service follows specific dietary requirements such as diabetes diets.
The wellness of every resident is prioritized through mental wellness programs which take into account each individual's emotional needs. Transportation arrangements can be made both within the community for non-medical purposes as well as to doctors' appointments.
Residents at Evergreen Health Care Center have access to a variety of engaging activities to keep them active and entertained. Concierge services ensure that any additional needs or requests can be met efficiently. Fitness programs help promote physical well-being, while planned day trips offer opportunities for exploration outside of the community. Resident-run activities allow individuals to share their talents or interests with others, while scheduled daily activities ensure a varied and engaging schedule.
The community's convenient location provides easy access to nearby restaurants and hospitals, ensuring that residents have everything they need within reach. Whether it is the comfortable amenities, dedicated care services, or engaging activities, Evergreen Health Care Center offers a welcoming and supportive environment for individuals seeking assisted living in Stafford Springs, CT.
Evergreen Health Care Center is located at 205 Chestnut Hill Road, Stafford Springs, CT 06076 in Tolland County, Connecticut
Evergreen Health Care Center on seniors.fyi includes 5 photos including images showing interior, kitchen, cabinets, appliances, oven, healthcare, bedroom, bathroom, and more.
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