For more information about senior living options: (866) 208-4318
3.4 from 101 reviews
5 stars
51
4 stars
10
3 stars
3
2 stars
2
1 stars
35
Overall Review of Redstone Rehabilitation & Nursing Center
common19 reviews mention this
Care teams are both praised
Residents describe staff members who are caring and responsive, though experiences vary widely.
Many reviews highlight staff who are kind, attentive, and supportive, with particular praise for nurses, CNAs, and therapy teams. Some families also call out individual people by name and describe consistent help with daily needs and reassurance. At the same time, multiple other reviews describe missed or delayed help, rude or dismissive behavior, and understaffingāso the overall experience is inconsistent.
differentiator6 reviews mention this
Physical and occupational therapy
Physical and occupational therapy is one of the more consistently positive parts of the stay.
Several reviews praise PT and OT for being patient, dedicated, and focused on regaining independence. A few families also describe therapy teams engaging residents in their care plans with safety and dignity in mind. Even among more negative reviews, PT/OT is sometimes singled out as better than other parts of the experience.
common11 reviews mention this
Cleanliness and facility condition
Reviews mention a wide range in cleanliness and upkeep from very clean to noticeably dirty.
Some residents and families say the facility is clean, well maintained, and tidy during visits. Others report strong negative observations such as unpleasant odors, mold, damaged flooring, and concerns about hygiene. Several negative reviews also describe residents left in soiled clothing or unattended for long periods, which ties cleanliness complaints directly to care routines.
caveat7 reviews mention this
Food is often described poorly
Food quality is frequently criticized, with some reviews describing meals as cold or not appetizing.
A number of reviews complain that food is cold, of poor quality, or not what they would feed a loved one. Some mention limited options or difficulty ensuring residents eat or drink enough. While a few reviews say food is acceptable, the overall dining feedback is more negative than positive.
caveat14 reviews mention this
Call buttons and staffing delays
Several reviews describe long waits for help, alongside concerns about staffing and follow-through.
Many negative reviews describe pressing call lights or bells and waiting a long time for nurses or aides, sometimes with delayed medication or delayed toileting assistance. Some reviews also connect the issue to being understaffed and disorganized, including complaints that management does not follow through after reports. Positive reviews exist, but the negative call-and-response theme is recurring across multiple experiences.
common2 reviews mention this
Nearby medical options
The area includes nearby physician and hospital options within a few miles.
Residents and families are within reach of local medical services, including physician offices and major hospitals. If you want to compare logistical convenience to other communities, these nearby options can help you frame that conversation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Yes, Redstone Rehabilitation & Nursing Center provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
Nearby Communities
Care One At Redstone
East Longmeadow, MA
3.2 from 139 reviews
Notable physical therapy team with clean, spacious rooms.
East Village Place
East Longmeadow, MA
4.8 from 136 reviews
$4,595 to $5,695 / month
Caring staff and engaging activities (notable memory care).
East Longmeadow Memory Care Assisted Living
East Longmeadow, MA
4.7 from 3 reviews
$7,685 to $8,146 / month
Strong memory-care focused medical care.
East Longmeadow Skilled Nursing Center
East Longmeadow, MA
2.8 from 50 reviews
Clean, well-maintained facility with caring staff and solid rehabilitation services.
Glenmeadow
Longmeadow, MA
4.1 from 24 reviews
Upscale amenities and attentive staff create a vibrant, welcoming community.
Chestnut Knoll At Glenmeadow
Longmeadow, MA
3.9 from 16 reviews
$2,900 / month
Lower monthly rate for private rooms compared with regional averages.
Glenmeadow, a CCRC
Longmeadow, MA
4.3 from 38 reviews
$2,562 to $3,536 / month
Vibrant, welcoming community with engaging activities, strong staff, and beautiful amenities.
The Reserve at East Longmeadow
East Longmeadow, MA
4.3 from 96 reviews
Clean, well-kept environment with friendly staff and diverse activities.
Reeds Landing
Springfield, MA
4 from 1 review
$1,920 to $2,670 / month
Friendly, well-maintained community with spacious apartments and convenient meals and transport.
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
Alzheimerās disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.