Redstone Rehabilitation & Nursing Center

Pros

• The local EMTs provided prompt and necessary care to address the health concerns of the patient.
• The state took appropriate action by citing the facility for violations related to the patient's discharge.
• Medicare has flagged Redstone as a facility where abuse and neglect have been identified, ensuring awareness and potential improvement measures are taken.

Cons

• The father received virtually no care during his short-term rehab at the facility.
• There was no proper rehabilitation provided for the father's recovery.
• The father developed a severe UTI which went untreated for 11 days.
• The facility discharged the father with an untreated UTI.
• Local EMTs immediately had to transport the father to the hospital upon his arrival home due to negligence.
• A complaint was filed against Careone at Redstone by the EMTs with the state regarding the father's treatment.
• Redstone was cited by the state for three violations related to the father's discharge.
• Medicare has flagged Redstone as a facility where evidence of abuse and neglect can be found.
• The federal government has given this facility a one-star rating.

Review

Careone at Redstone Facility Accused of Neglect and Substandard Care

Careone at Redstone, a rehabilitation facility previously known for providing short-term care, has come under intense scrutiny following allegations of neglect and substandard care. Several complaints from concerned family members have shed light on the facility's alleged lack of attention to patients' needs, leading to severe health complications and potential mistreatment. These distressing accounts have prompted an investigation by the state healthcare authorities and resulted in a concerning one-star rating from Medicare.

Insufficient Care and Lack of Rehabilitation:

One heart-wrenching account arises from a former patient's family member who claimed that their father received virtually no care during his stay at Careone at Redstone last year. This was particularly concerning as he was admitted to the facility for short-term rehabilitation after suffering from pneumonia. Shockingly, there were reportedly no rehabilitation efforts made on behalf of the staff, significantly hindering his recovery progress.

Unaddressed Medical Issues:

Continuing the distressing narrative, it is alleged that the patient developed a severe urinary tract infection (UTI) while at Careone at Redstone, which went untreated for a staggering 11 days. This lack of timely medical intervention subsequently led to his discharge while still battling this untreated UTI. Upon arriving home, local emergency medical technicians (EMTs) immediately assessed him and swiftly transported him to the hospital where he spent another lengthy 12-day period receiving adequate treatment.

Complaints Filed and State Citations:

Notably concerned with these troubling incidents, the local EMTs took decisive action by filing a complaint against Careone at Redstone with state authorities. As a result of their investigation, the state cited the facility for three violations related to the patient's discharge process. These citations indicate serious concerns about proper protocol adherence towards patients' overall wellbeing.

Medicare's Disturbing Discovery:

Adding further weight to these allegations, Medicare has red-flagged Careone at Redstone as a facility where there is evidence of abuse and neglect. This federal recognition further underscores the gravity of the concerns raised by former patients and their families. With such a designation, it is clear that this rehabilitation center requires immediate attention and improvement in meeting patient care standards.

The alarming accounts of neglect and substandard care at Careone at Redstone have cast a dark shadow over its reputation as a short-term rehabilitation facility. The alleged lack of attention to patients' needs, the development and prolonged neglect of severe health conditions, and subsequent citations from state authorities have prompted an urgent call for action. The Federal Government's one-star rating serves as a visual representation of the issues plaguing this facility. It is crucial that swift measures are taken to ensure the safety, well-being, and proper medical treatment of all residents entrusted to Careone at Redstone's care.

Physicians

• Pioneer Spine and Sports Physicians (0.5 miles)
• Pioneer Valley Pediatrics (0.8 miles)
• Ungar Jay M MD (1.4 miles)
• Forest Park Eye Care (2.8 miles)
• New England Orthopedic Surgeons (3.4 miles)
• Riverbend Medical Group (3.5 miles)
• Team Rehab (4 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Big Y (3.5 miles)
• Walgreens (4.5 miles)

Restaurants

• Max Burger (1.3 miles)
• Buonavita Restaurant (2 miles)
• Manhattan Bagel (2.8 miles)
• McDonald's (3.3 miles)
• McDonald's (3.8 miles)
• Hanger Bar and Grill (3.8 miles)
• Five Guys Burgers & Fries (4.1 miles)

Cafes

• Panera Bread (1.9 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)

Parks

• Treetop Park (2.5 miles)
• Forest Park Zoo (2.6 miles)
• School Street Park (3.6 miles)
• Van Horn Park Path (6 miles)

Theaters

• Enfield 12 - Cinemark Theatres (4.6 miles)

Transportation

• Springfield Union Station (ZSF) (5 miles)

Hospitals

• Mercy Medical Center (5.5 miles)
• Shriners Hospitals for Children (5.8 miles)
• Baystate Hospital Dailey Building (6.1 miles)
• Baystate Medical Center (6.2 miles)
• Baystate Pain Management Center (6.5 miles)