East Longmeadow Skilled Nursing Center in East Longmeadow, MA
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305 Maple Street, East Longmeadow, MA 01028
For more information about senior living options: (844) 490-3973
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The facility took great care of her during rehab after the hospital stay. The staff were kind and accommodating to him and the entire family. The care the staff provided to him that day allowed him to pass comfortably and with dignity. The facility truly became home for him, with the staff and residents becoming part of their extended family. The staff were caring and attentive throughout his stay, and the care was exceptional in every way. The staff explained everything and allowed the family to be an active part of the process. The facility was beautiful, the staff were kind, and they would absolutely return for rehab if needed. The nicest people you will ever meet - very kind and helpful with elderly family members; highly recommended.
The facility had a very poor response to bells going off. Residents waited over 30 minutes for water. A mother fell twice in one day, and staff took a while to find her. The facility was described as the absolute worst place, with lying, denied requests, and uncaring aides. The food was terrible with small portions. The first floor was infested with ants.East Longmeadow Skilled Nursing Center is best suited for families whose loved ones require long-term skilled nursing or rehabilitation and who are prepared to actively oversee care. The strongest cases for this community come from families that value genuine, compassionate interactions when they do occur and who can tolerate staffing variability by remaining engaged with administrators, nurses, and aides. When care is solid, residents feel respected, staff members express warmth, and relatives can participate meaningfully in end-of-life moments or recovery milestones. The facility also shows its potential in liveable spaces and tangible amenities, such as a well-kept environment and accessible features that support daily routines.
Those most likely to want alternatives are families that cannot accommodate inconsistent responsiveness, frequent wait times, or perceived lapses in basic safety. Reviews repeatedly flag long delays after bells, missed requests for assistance, and a sense that some staff are overtaxed or indifferent. Situations described as unsafe or disrespectful - ranging from neglect in basic hygiene to inadequate responses during emergencies - underscore a wish for a setting with steadier staffing and clearer accountability. Families needing highly specialized dementia care with unwavering consistency may find other facilities better aligned with their expectations and risk tolerance.
The core positives at East Longmeadow lie in moments of exemplary care: residents who receive thoughtful attention, end-of-life practices that emphasize dignity, and staff who, when available, demonstrate genuine kindness and competence. When the facility shines, it becomes a home-like environment where residents are treated with respect, caregivers communicate what they are doing, and family members feel included in important decisions and transitions. These strengths contrast sharply with the most troubling patterns in some reviews, where delays, perceived indifference, and inconsistent staffing undermine otherwise positive aspects of care.
Yet the cons are not easily dismissed. Repeated accounts describe chronic understaffing, slow responses to calls, and a culture that some families interpret as short on empathy or urgency. Reports of equipment and facility issues, meals that fail to meet basic expectations, and, in the worst cases, allegations of neglect or mismanagement, create a landscape where trust must be earned anew with every visit. The most severe concerns - patients waiting hours for assistance, unsafe supervision, and instances of lost or stolen personal items - demand rigorous follow-up and transparent remediation from leadership before any family decision can tilt decisively toward admission.
For families considering this center, a disciplined, evidence-based approach during tours is essential. Request a clear overview of staffing ratios by shift, and ask to review recent incident reports and any corrective action taken. Meet the director of nursing and the social worker; assess how care plans are created and updated, and observe how call bells are answered in real time. Speak with current residents and families about day-to-day routines, meal quality, and activity programming to gauge consistency. Verify the facility's procedures for safeguarding personal possessions and handling complaints, and inquire about how they manage dementia or end-of-life care to ensure alignment with expectations.
The bottom line is practical: East Longmeadow Skilled Nursing Center can work for families willing to invest in vigilant oversight and who prioritize compassionate moments and dignified care when they occur. For those who require consistently high responsiveness, absolute reliability, and a track record free of major safety or conduct concerns, alternatives should be actively explored. If selecting this community, establish explicit milestones, assign a trusted care advocate, and insist on frequent, constructive feedback from leadership. Acknowledging the real potential for excellent, person-centered care alongside persistent and documented challenges will guide families to the most informed, outcome-oriented choice.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The East Longmeadow Skilled Nursing Center in East Longmeadow, MA offers a comprehensive range of amenities and care services for seniors in need of assistance with daily living activities. The community boasts various amenities such as a beauty salon, cable or satellite TV, a computer center, dining room, fitness room, gaming room, and a small library. Residents can also enjoy the outdoor spaces including a garden.
The community provides fully furnished accommodations with private bathrooms and kitchenettes. Housekeeping services ensure that residents have a clean and comfortable living space. Wi-Fi and high-speed internet are available throughout the facility.
Care services at the East Longmeadow Skilled Nursing Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and meal preparation according to special dietary restrictions including diabetes diets. Transportation arrangements are made for non-medical needs as well as transportation to doctors' appointments.
Residents can enjoy a variety of dining options with special dietary restrictions taken into consideration. The community has restaurant-style dining facilities where nutritious meals are prepared and served.
Engaging activities are offered to enhance residents' well-being and enjoyment. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities facilitated by the caring staff. Concierge services are available to cater to any specific needs or requests.
The location of the East Longmeadow Skilled Nursing Center is convenient as it is surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby ensuring easy access to necessary amenities and healthcare services.
Overall, the East Longmeadow Skilled Nursing Center provides seniors with a warm and compassionate environment along with excellent care services that promote their physical health and mental well-being while offering numerous amenities to enhance their overall quality of life.
East Longmeadow Skilled Nursing Center is located at 305 Maple Street, East Longmeadow, MA 01028 in Hampden County, Massachusetts
East Longmeadow Skilled Nursing Center on seniors.fyi includes 10 photos including images showing landscaping, building, interior, trees, plant, parking, bookshelves, decor, and more.
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Interior
Decor
Building
Bedroom
Trees
Windows
Landscaping
Seating Area
Outdoor
Bookshelves
