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East Longmeadow Skilled Nursing Center in East Longmeadow, MA

East Longmeadow Skilled Nursing Center is a nursing home community in East Longmeadow, MA.

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East Longmeadow Skilled Nursing Center in East Longmeadow, MA

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  • Interior

    A welcoming and cozy seating area in a modern lobby, featuring comfortable furniture and a warm atmosphere.

  • Decor

    A cozy living room featuring a stone fireplace, stylish bookshelves, and comfortable seating.

  • Building

    A modern hotel with a distinctive green roof and stone facade, situated under a clear blue sky.

  • Bedroom

    A well-lit patient room in a hospital featuring modern furnishings and amenities.

  • Trees

    A view of a single-story building surrounded by a parking lot and barren trees in winter.

  • Windows

    A serene healthcare room featuring a hospital bed with a yellow blanket, a comfortable chair, and natural light from the window.

  • Landscaping

    A serene view of a brick building in a parking area, surrounded by trees under a clear blue sky.

  • Seating Area

    A spacious and inviting lobby area featuring comfortable seating, modern decor, and ample natural light.

  • Outdoor

    A view of a building featuring a green awning and surrounding landscaping.

  • Bookshelves

    A cozy reading lounge featuring comfortable seating, bookshelves filled with books, and a warm atmosphere.

305 Maple Street, East Longmeadow, MA 01028

For more information about senior living options: (866) 208-4318

2.8 from 50 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
2
1 stars
24

Overall Review of East Longmeadow Skilled Nursing Center

common 38 reviews mention this

Staff responsiveness is hit or miss

Residents describe both attentive help and long waits for basic needs.

Many residents and families say staff can be caring, attentive, and invested, including aides and therapists who help with washing, dressing, and day-to-day support. Several reviews also complain about responsiveness—call buttons, bells, and phone calls not being answered promptly, with people waiting for long periods. There are also recurring reports of staff being rude, dismissive, or inattentive, including comments about arguments in hallways and caregivers using personal cell phones. Taken together, the reviews describe a wide spread in day-to-day experience with help arriving on time and with respect.

common 9 reviews mention this

Dining quality divides families

Food reviews range from praised meals to frequent complaints.

Some families report meals that were enjoyable, with different daily choices, and praise for the overall dining experience during rehab stays. Other reviews describe food as cold, dry, lukewarm, or mediocre, with small portions and limited variety. A few families also mention specific issues like missing condiments, not receiving requested diets, or meals not matching dietary needs. Overall, dining quality appears inconsistent from one resident’s experience to the next.

common 5 reviews mention this

Therapy support during rehab varies

Physical and occupational therapy experiences are mixed across reviews.

Several reviews credit PT and OT teams with strong rehabilitation support, including therapists who work with residents daily and aides who assist until independence improves. Other residents describe therapy teams as rude or inadequate, with patients feeling like therapy was limited or not getting the help they needed. A few reviews also tie concerns to broader care problems, like delayed assistance and missed basics alongside rehab. The common thread is that therapy support can feel effective—or frustrating—depending on the stay.

caveat 2 reviews mention this

Dementia unit experiences raise concerns

Reviews about dementia care are especially hard to reconcile.

One family member describes a dementia-unit experience as difficult, saying staff often avoided interaction and toileting required escalation to administrators. Another review mentions challenges connected to dementia and communication, including restricted access to visits and frustration with how information was handled. While the overall facility may work well for some residents, these reviews highlight distress around communication, engagement, and the day-to-day support families expect for dementia care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 119 resident community capacity 119 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (11 miles away) Bradley International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Pioneer Valley Pediatrics (0.1 miles)
  • Ungar Jay M MD (0.9 miles)
  • Pioneer Spine and Sports Physicians (1.3 miles)
  • Forest Park Eye Care (2.2 miles)
  • New England Orthopedic Surgeons (2.9 miles)
  • Riverbend Medical Group (2.9 miles)
  • Team Rehab (3.4 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Big Y (3 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Max Burger (1.1 miles)
  • Manhattan Bagel (2.1 miles)
  • Buonavita Restaurant (2.7 miles)
  • McDonald's (3.2 miles)
  • Max's Tavern (3.5 miles)
  • McDonald's (3.6 miles)
  • Hanger Bar and Grill (3.6 miles)

Cafes

  • Panera Bread (1.3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (5 miles)

Parks

  • Treetop Park (1.9 miles)
  • Forest Park Zoo (2 miles)
  • School Street Park (3.1 miles)
  • Van Horn Park Path (5.3 miles)

Transportation

  • Springfield Union Station (ZSF) (4.4 miles)

Hospitals

  • Mercy Medical Center (4.8 miles)
  • Shriners Hospitals for Children (5.1 miles)
  • Baystate Hospital Dailey Building (5.5 miles)
  • Baystate Medical Center (5.5 miles)
  • Baystate Pain Management Center (5.9 miles)

Theaters

  • Enfield 12 - Cinemark Theatres (5.1 miles)

Frequently Asked Questions

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