Highline Rehabilitation And Care Community

Pros

• The therapists at Highline Rehabilitation and Care Community are fabulous, helping residents regain their mobility and independence.
• The nursing staff is first-rate, attentive, and dedicated to providing quality care to their patients.
• Residents appreciate the clean facilities and the genuinely busy staff who take their jobs seriously.
• Many families have found the admissions director, Anita, to be exceptionally kind and helpful during challenging times.
• The physical therapy and occupational therapy teams are praised for their knowledge and effective treatment plans.
• The varied menu offers enjoyable meals, with options like side salads, fruit, and ice cream available for residents.
• Staff members demonstrate a caring attitude towards residents, ensuring they feel supported throughout their stay.
• The facility actively keeps residents engaged and happy, showing that they truly care about their well-being.

Cons

• The staff at the facility can be uncaring and rude, leading to a negative experience for residents and their families.
• Call lights are often ignored, with patients waiting hours for assistance after pushing the button.
• Communication among staff and departments is lacking, which can lead to confusion and inadequate care.
• Meals are served very late, causing agitation among patients who are left waiting for dinner until 7:00 or 7:30 PM.
• There are concerns about the quality of caregivers, with some being perceived as indifferent to patient needs.
• One reviewer expressed that they fear for their loved ones' well-being in such facilities, equating the experience to leaving a child at daycare without oversight.
• Complaints were made about poor food quality and unresponsive nursing staff when help is needed.
• Overall, one reviewer described the facility as horrific with rude caregivers who lack basic communication skills in English.

Review

Highline Rehabilitation and Care Community has garnered a diverse range of reviews from residents and their families, reflecting both the facility's strengths and areas for improvement. Many reviewers have highlighted the quality of care provided by therapists and nursing staff, which appears to be a cornerstone of the facility’s offerings. Several individuals reported significant improvements in their physical abilities during their time at Highline. One resident shared an inspiring transformation from being barely able to sit up to walking with a walker and regaining independence in activities like dressing and using the toilet. This positive feedback underscores the effectiveness of the physical therapy (PT) and occupational therapy (OT) programs, with many praising the professionalism, compassion, and expertise of the therapy teams.

The daily routines at Highline seem well-structured, with reports indicating that meals are provided at regular intervals throughout the day. While some residents found the food satisfactory—with options such as side salads, fruit, and desserts—others expressed dissatisfaction with meal timing and quality. For instance, complaints arose regarding new kitchen staff’s delays in serving dinner as late as 7:00 or 7:30 PM, which was frustrating for patients who anticipated eating earlier. Nevertheless, many agreed that overall food quality could vary significantly based on individual preferences.

Despite these positive experiences in rehabilitation services, there were stark contrasts noted regarding staff responsiveness outside of therapy times. A common point of criticism among several reviewers was related to communication issues; particularly concerning delays in responding to call lights or phone inquiries. In one case detailed by a concerned family member, it took nearly two hours for staff to respond when assistance was urgently needed after another resident fell. Such experiences have raised alarms about staffing levels during evenings and weekends where caregivers seemed overwhelmed or inattentive.

Family perspectives on care varied widely; while some felt deeply appreciative of the attentiveness shown by nursing and social services—working through challenging emotional times—others voiced concerns over rudeness among certain caregivers who lacked adequate compassion towards residents' needs. This inconsistency paints a complex picture of how different team members might engage with residents depending on their shifts or personal attitudes toward caregiving.

The facility's environment was also described positively by several reviewers who appreciated its cleanliness and openness compared to other locations they had encountered. Many expressed gratitude towards admissions staff like Anita for going above and beyond in accommodating transitional needs upon arrival after accidents or health crises. These aspects contributed significantly to overall satisfaction among families seeking compassionate care for loved ones navigating difficult health challenges.

However, frustrations around inadequate staffing levels juxtaposed against existing high costs continued surfacing across several reviews. The sentiment emerged that although Highline offered valuable therapy treatments worthy of recommendation, consistent troubles linked to nursing response times detracted from holistic patient experiences within this care setting. Ultimately, potential clients may wish to weigh both glowing accolades alongside critical assessments before making healthcare decisions regarding Highline Rehabilitation and Care Community’s services for themselves or loved ones needing long-term support or rehabilitation assistance.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• King Soopers Pharmacy (2.5 miles)
• Emerald Fields Glendale Recreational Dispensary (2.5 miles)

Parks

• Ash Grove Park (0.9 miles)
• Mamie D Eisenhower Park (1.4 miles)
• Infinity Park (1.9 miles)
• Rosamond Park (2.6 miles)
• Bonnie Brae Ellipse Park (2.7 miles)
• Kennedy Dog Park (2.8 miles)
• Washington Park (3.5 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (2.3 miles)
• Starbucks (2.6 miles)
• Black Rock Coffee Bar (3.3 miles)
• Stella's Coffee House (3.5 miles)
• Starbucks (3.7 miles)
• Aviano Coffee (3.7 miles)

Places of Worship

• Temple Sinai (1.6 miles)
• St John's Cathedral (5.4 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• Bull & Bush (2.2 miles)
• Piper Inn (2.4 miles)
• Old Town Hot Pot (2.8 miles)
• Flower Child (3.5 miles)
• McDonald's (3.5 miles)

Physicians

• Cherry Creek Pediatrics (1.9 miles)
• Porter Adventist Hospital (3 miles)
• Colorado Surgical Arts (3.7 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (3.7 miles)
• DTC Family Health & Walk-In (3.9 miles)
• Biote (3.9 miles)
• Rose Medical Center Medical Libr (4.1 miles)

Hospitals

• Cherry Creek Eye Center (1.9 miles)
• National Jewish Health (4.7 miles)
• Webb Center for Primary Care (5.3 miles)

Theaters

• Amc 9+Co 1 (3.9 miles)

Transportation

• Arapahoe Light Rail Station (5.3 miles)