2408 South Kearney Street, Denver, CO 80222
For more information about senior living options: (844) 490-3973
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Assured is doing an excellent job caring for my father. Assured is very communicative and helpful and treats my father well. The caregivers were sweet and professional and really did take good care of my mom.
The management and administration were horrible at communicating. An executive director was downright rude to the entire family during a care plan Zoom call. Despite assurances of two caregivers on-site, there were occasions when only one staff member was present. There has been a huge turnover in staffing since Assured took over. For seven months under Assured, the experience was not good. The reviewer would not recommend this company to anyone or their loved ones. There are much better assisted living and memory care facilities available. The acquisition led to a decline in quality and poor leadership by senior management.Assured initially stood out for the care they provided to my father. The daily attention he received was consistently described as excellent, with caregivers who were communicative, helpful, and genuinely devoted to his well-being. In this part of the experience, the staff earned high marks for kindness, professionalism, and a visible commitment to the people they were caring for.
However, after Assured bought the company from Serenity Homes ALF, the situation deteriorated in ways that touched every aspect of the operation. The changeover brought a marked decline in management and administrative communication. Despite multiple requests for clearer and more timely updates, the communication remained poor, leaving families feeling out of the loop and unsure about the plans and status of their loved ones.
The problems reached a new level during a care plan Zoom call, where one of the executive directors was described as downright rude to our entire family. This incident illustrated a broader shift in tone and culture at the leadership level, contrasting sharply with the previously supportive and respectful interactions we had with caregivers and staff on the ground. The experience on that call felt unprofessional and left a lasting negative impression of upper management.
Another major concern was the staffing assurance given by the company. We were told there would always be two caregivers on-site at all times, but there were numerous occasions when we visited my mother and found only one staff member present. This discrepancy between promises and reality was alarming, especially given the vulnerability and needs of the residents. The inconsistency in staffing contributed to a sense of inadequacy in the level of care during those times.
Over time, there was a noticeable and troubling turnover of staff since the acquisition. It seemed that many employees did not want to remain in an environment where they felt unsafe or unwelcome due to the way they were treated by senior management. The high turnover compounded the challenges of providing stable, reliable care and eroded the confidence of families who depended on consistent, familiar faces for their loved ones.
In the end, our experience spanned seven months, and during that period it was simply not a good one for my mother. The combination of poor management communication, problematic leadership behavior, inconsistent on-site coverage, and ongoing staffing instability created an overall atmosphere that detracted from the quality of care we believed was possible. Given these issues, I would not recommend this company to anyone or their loved ones.
There is a clear contrast between the commendable daily caregiving and the troubling leadership and organizational practices at the top. While the caregivers themselves remained compassionate, professional, and dedicated to taking good care of my mother, the overarching management and the way the company was run ultimately overshadowed those positive aspects. The only redeeming factor, by the end, was the day-to-day care from the front-line staff, but it was not enough to offset the broader concerns about leadership, communication, and stability.
Ultimately, the experience underscored a fundamental misalignment between the hands-on care provided at the bedside and the direction of the organization as a whole. The family could not tolerate the executive directors and senior management, and the way they ran the company, despite the genuine care and effort of the on-site caregivers. It is a sobering reminder of how important leadership culture and reliable, respectful communication are to the integrity of care communities.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Denver International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Superior Elderly Care I in Denver, CO is an exceptional assisted living community that provides top-notch care and support for seniors. Our community offers a cozy and welcoming environment where residents can enjoy a comfortable and fulfilling lifestyle.
At Superior Elderly Care I, we offer various types of care, including board and care home services as well as respite care. Whether our residents need long-term assistance or temporary relief for their caregivers, our dedicated team is here to provide compassionate care around the clock.
Our community boasts several amenities designed to enhance the lives of our residents. They can relish delicious meals in our dining room with special dietary options available. Residents can also relax and socialize in our fully furnished spaces or explore the beauty of nature in our lovely garden or outdoor areas.
Housekeeping services ensure that our residents have clean and tidy living spaces, while move-in coordination makes transitioning into our community hassle-free. With telephone and Wi-Fi/high-speed internet access, staying connected with loved ones and the digital world is always convenient.
We strive to meet all of our residents' needs by offering comprehensive care services. Our trained staff assists with activities of daily living, bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical needs effectively. Special dietary restrictions are accommodated to ensure proper nutrition. Medication management ensures that medications are administered promptly and safely. Additionally, transportation arrangements are made for medical appointments.
To keep residents engaged and entertained, we schedule daily activities tailored to their interests and preferences. From engaging games to enriching cultural events, there's always something enjoyable happening at Superior Elderly Care I.
Our location is another advantage of choosing us as your assisted living community. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby, residents have easy access to various amenities and resources within the surrounding neighborhood.
At Superior Elderly Care I in Denver, CO., we prioritize providing personalized and high-quality care, ensuring that our residents feel valued, safe, and content. Join our community to experience compassionate assistance and a fulfilling lifestyle for your loved ones.
Superior Elderly Care I is located at 2408 South Kearney Street, Denver, CO 80222 in Denver County, Colorado
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