Parkmoor Village Healthcare Center

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Parkmoor Village Healthcare Center

Parkmoor Village Healthcare Center

3625 Parkmoor Village Drive, Colorado Springs, CO 80917

For more information about senior living options: (844) 490-3973

3.2 from 17 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review of Parkmoor Village Healthcare Center

Pros

  • pro The nursing staff at Parkmoor Village Healthcare Center is attentive to the needs of the residents, providing care, comfort, and support.
  • pro Many reviewers commend the professionalism of the administrative staff, who prioritize resident safety and well-being.
  • pro The facility offers a variety of engaging activities for residents, helping them stay active and involved.
  • pro Several individuals appreciate the quality and accommodation of meals based on different dietary needs.
  • pro Many guests have experienced positive rehabilitation services, with an efficient therapy team that responds quickly to their needs.
  • pro Reviewers noted that the atmosphere is clean and cheerful, contributing to a pleasant environment for residents.
  • pro There are numerous testimonials of satisfied residents who felt well cared for during their stay at Parkmoor Village.

Cons

  • pro The facility is dirty and has a foul odor, leading to a negative perception of the environment.
  • pro Personal belongings frequently go missing from residents, replaced with substandard items.
  • pro Residents experience frequent falls and injuries due to inadequate supervision or care.
  • pro The rooms are much smaller than advertised, lacking basic amenities like TVs and phones.
  • pro Staff members are reported to be rough in their treatment of residents and often short-staffed, causing delays in care.
  • pro Activities organized for residents are not properly managed, with instances of rude behavior from staff towards residents during activities.
  • pro There is a lack of adequate security measures in place, making the facility feel unsafe.
  • pro Many staff members exhibit uncaring attitudes, particularly when under stress or when management is not present.
  • pro Complaints about food quality and dietary accommodations that do not meet the specific needs of residents have been noted.
  • pro The nursing staff's behavior gives rise to feelings of discomfort and distrust among family members regarding the care their loved ones receive.

Review

Parkmoor Village Healthcare Center has become a focal point for mixed reviews, with experiences ranging widely from praise to profound disappointment. While some visitors and family members highlight instances of excellent patient care, attentiveness from staff, and effective rehabilitation services, others are alarmed by persistent issues regarding cleanliness, staffing levels, and overall resident treatment.

For many families who have entrusted Parkmoor Village with the care of their loved ones, the nursing staff is a source of reassurance. Several reviewers commend the facility's dedicated nursing team, praising their commitment to ensuring residents' comfort and well-being. Detailed accounts portray staff members as attentive and compassionate, frequently going above and beyond to meet individual needs. Reviewers also noted that during the COVID-19 pandemic, Parkmoor enhanced safety protocols and improved communication between residents and their relatives. Activities designed to keep residents engaged—such as games and movie nights—are also lauded as positive facets of life in the facility.

Conversely, numerous complaints reveal significant underlying issues affecting the quality of care provided at Parkmoor Village. Detractors recount experiences related to unsanitary conditions within the facility; pervasive odors linked to inadequate hygiene practices overshadow any positive attributes described. Some families voiced extreme concerns over missing personal belongings—including clothing and personal items—which were replaced with inferior substitutes or lost altogether through an insufficient laundry process. These recurring problems create a stark contrast against the otherwise favorable reviews regarding resident care.

The disparities in experience within Parkmoor’s walls extend beyond hygienic standards into more alarming territory regarding observations of direct treatment towards residents. Instances involving rough handling by staff members coupled with anecdotes about inadequate supervision contribute to feelings of vulnerability among certain patients. Complaints about delayed responses to requests for assistance due to apparent understaffing seem alarmingly frequent. One family member detailed looking for help during activities when multiple lights required attention but staff appeared unresponsive.

Accompanying these observations are grievances surrounding living conditions that do not align with representations on the facility's website; claims of spacious private rooms equipped with phones and televisions often fall short upon arrival at Parkmoor. Instead, guests reported very cramped quarters lacking essential amenities like phones or adequate space between beds—a detail that raises questions about the reality faced by residents upon admission versus what was advertised prior.

Some reviews depict therapeutic services positively while others provide counterexamples where residents did not receive appropriate diets tailored specifically for them—especially individuals requiring special meal plans due to medical conditions. Reports indicate that one resident had struggled dietary restrictions yet was relegated to generic menu options with no accommodations made for specific health requirements.

In summary, while there remain voices celebrating aspects such as friendly staff interactions and enjoyable food offerings at Parkmoor Village Healthcare Center, it becomes clear there exist significant areas requiring immediate attention—from general cleanliness through appropriate staffing levels—to improve resident dignity significantly across all evaluations received thus far.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • City of Colorado Springs Muni (6 miles away) City of Colorado Springs Muni (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Parkmoor Village Healthcare Center in Colorado Springs, CO is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, and cable or satellite TV for entertainment purposes. Community operated transportation is available to ensure residents can easily access various destinations.

For those who enjoy using computers, there is a computer center with high-speed internet connectivity. The dining room provides restaurant-style dining experiences, and meal preparation and service are provided by the staff. Residents can also opt for special dietary restrictions if necessary.

To support physical well-being, there is a fitness room equipped with exercise equipment. Outdoor space and a garden offer opportunities for relaxation and enjoying nature. The fully furnished apartments provide comfortable living spaces, each with private bathrooms and kitchenettes.

Residents have access to housekeeping services to maintain cleanliness and orderliness in their living areas. Move-in coordination is available to assist new residents during their transition into the community. Transportation arrangements are made not only for non-medical purposes but also for transport to doctors' appointments when needed.

The wellness center focuses on promoting mental well-being through various activities and programs designed specifically for seniors. Wi-Fi/high-speed internet connection ensures that residents stay connected with loved ones or engage in online activities as desired.

In terms of care services, Parkmoor Village Healthcare Center offers 24-hour call systems and supervision to ensure residents' safety at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. There is also a diabetes diet available for individuals who require it.

Residents can participate in various activities organized by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to specific needs or requests from the residents.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals, Parkmoor Village Healthcare Center offers a convenient and accessible lifestyle for its residents.

Nearby Places of Interest

Physicians

  • Affiliates In Oral & Maxillofacial Surgery PC (0.2 miles)
  • Colorado Institute For Pain Management (0.4 miles)
  • Colorado Springs Allergy and Asthma Clinic (1 miles)
  • Expresscare Plus (1 miles)
  • Dr Demaceo Howard (1.6 miles)
  • Premier Army Health Clinic (1.6 miles)
  • Erik Van Os (1.7 miles)

Pharmacies

  • A Village Pharmacy (0.4 miles)
  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.4 miles)
  • Native Roots Dispensary (2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)
  • Walmart Pharmacy (2.5 miles)

Parks

  • Palmer Park (0.6 miles)
  • Eastridge Dog Park (1.1 miles)
  • Pring Ranch Park (3.2 miles)
  • Remington Park (3.4 miles)
  • Cottonwood Creek Park (3.5 miles)
  • Memorial Park (3.6 miles)

Cafes

  • Dutch Bros Coffee (1.3 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Starbucks (2.6 miles)
  • Wayfinder Coffee Co. (3.3 miles)
  • Good Neighbors Meeting House (3.3 miles)
  • Panera Bread (3.7 miles)

Hospitals

  • Surgical Center At Premier (1.6 miles)
  • Audubon Ambulatory Surgery Center (1.8 miles)
  • DaVita Pikes Peak Dialysis Center (2.1 miles)
  • Memorial Hospital (3.2 miles)
  • V A Clinic (3.2 miles)
  • Memorial Health System Cancer (3.2 miles)
  • Memorial Health Scheduling Service (3.4 miles)

Restaurants

  • FH Beerworks (2.2 miles)
  • Chipotle Mexican Grill (2.3 miles)
  • In-N-Out Burger (2.4 miles)
  • Chick-Fil-A (2.4 miles)
  • Erickberto’s Mexican Food (2.4 miles)
  • McDonald's (2.6 miles)
  • Hurts Donuts (2.8 miles)

Theaters

  • Cinemark Carefree Circle And Imax (2.4 miles)

Frequently Asked Questions

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