Parkmoor Village Healthcare Center

Pros

• The nursing staff at Parkmoor Village Healthcare Center is attentive to the needs of the residents, providing care, comfort, and support.
• Many reviewers commend the professionalism of the administrative staff, who prioritize resident safety and well-being.
• The facility offers a variety of engaging activities for residents, helping them stay active and involved.
• Several individuals appreciate the quality and accommodation of meals based on different dietary needs.
• Many guests have experienced positive rehabilitation services, with an efficient therapy team that responds quickly to their needs.
• Reviewers noted that the atmosphere is clean and cheerful, contributing to a pleasant environment for residents.
• There are numerous testimonials of satisfied residents who felt well cared for during their stay at Parkmoor Village.

Cons

• The facility is dirty and has a foul odor, leading to a negative perception of the environment.
• Personal belongings frequently go missing from residents, replaced with substandard items.
• Residents experience frequent falls and injuries due to inadequate supervision or care.
• The rooms are much smaller than advertised, lacking basic amenities like TVs and phones.
• Staff members are reported to be rough in their treatment of residents and often short-staffed, causing delays in care.
• Activities organized for residents are not properly managed, with instances of rude behavior from staff towards residents during activities.
• There is a lack of adequate security measures in place, making the facility feel unsafe.
• Many staff members exhibit uncaring attitudes, particularly when under stress or when management is not present.
• Complaints about food quality and dietary accommodations that do not meet the specific needs of residents have been noted.
• The nursing staff's behavior gives rise to feelings of discomfort and distrust among family members regarding the care their loved ones receive.

Review

Parkmoor Village Healthcare Center has become a focal point for mixed reviews, with experiences ranging widely from praise to profound disappointment. While some visitors and family members highlight instances of excellent patient care, attentiveness from staff, and effective rehabilitation services, others are alarmed by persistent issues regarding cleanliness, staffing levels, and overall resident treatment.

For many families who have entrusted Parkmoor Village with the care of their loved ones, the nursing staff is a source of reassurance. Several reviewers commend the facility's dedicated nursing team, praising their commitment to ensuring residents' comfort and well-being. Detailed accounts portray staff members as attentive and compassionate, frequently going above and beyond to meet individual needs. Reviewers also noted that during the COVID-19 pandemic, Parkmoor enhanced safety protocols and improved communication between residents and their relatives. Activities designed to keep residents engaged—such as games and movie nights—are also lauded as positive facets of life in the facility.

Conversely, numerous complaints reveal significant underlying issues affecting the quality of care provided at Parkmoor Village. Detractors recount experiences related to unsanitary conditions within the facility; pervasive odors linked to inadequate hygiene practices overshadow any positive attributes described. Some families voiced extreme concerns over missing personal belongings—including clothing and personal items—which were replaced with inferior substitutes or lost altogether through an insufficient laundry process. These recurring problems create a stark contrast against the otherwise favorable reviews regarding resident care.

The disparities in experience within Parkmoor’s walls extend beyond hygienic standards into more alarming territory regarding observations of direct treatment towards residents. Instances involving rough handling by staff members coupled with anecdotes about inadequate supervision contribute to feelings of vulnerability among certain patients. Complaints about delayed responses to requests for assistance due to apparent understaffing seem alarmingly frequent. One family member detailed looking for help during activities when multiple lights required attention but staff appeared unresponsive.

Accompanying these observations are grievances surrounding living conditions that do not align with representations on the facility's website; claims of spacious private rooms equipped with phones and televisions often fall short upon arrival at Parkmoor. Instead, guests reported very cramped quarters lacking essential amenities like phones or adequate space between beds—a detail that raises questions about the reality faced by residents upon admission versus what was advertised prior.

Some reviews depict therapeutic services positively while others provide counterexamples where residents did not receive appropriate diets tailored specifically for them—especially individuals requiring special meal plans due to medical conditions. Reports indicate that one resident had struggled dietary restrictions yet was relegated to generic menu options with no accommodations made for specific health requirements.

In summary, while there remain voices celebrating aspects such as friendly staff interactions and enjoyable food offerings at Parkmoor Village Healthcare Center, it becomes clear there exist significant areas requiring immediate attention—from general cleanliness through appropriate staffing levels—to improve resident dignity significantly across all evaluations received thus far.

Physicians

• Affiliates In Oral & Maxillofacial Surgery PC (0.2 miles)
• Colorado Institute For Pain Management (0.4 miles)
• Colorado Springs Allergy and Asthma Clinic (1 miles)
• Expresscare Plus (1 miles)
• Dr Demaceo Howard (1.6 miles)
• Premier Army Health Clinic (1.6 miles)
• Erik Van Os (1.7 miles)

Pharmacies

• A Village Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Native Roots Dispensary (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walmart Pharmacy (2.5 miles)

Parks

• Palmer Park (0.6 miles)
• Eastridge Dog Park (1.1 miles)
• Pring Ranch Park (3.2 miles)
• Remington Park (3.4 miles)
• Cottonwood Creek Park (3.5 miles)
• Memorial Park (3.6 miles)

Cafes

• Dutch Bros Coffee (1.3 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (2.6 miles)
• Wayfinder Coffee Co. (3.3 miles)
• Good Neighbors Meeting House (3.3 miles)
• Panera Bread (3.7 miles)

Hospitals

• Surgical Center At Premier (1.6 miles)
• Audubon Ambulatory Surgery Center (1.8 miles)
• DaVita Pikes Peak Dialysis Center (2.1 miles)
• Memorial Hospital (3.2 miles)
• V A Clinic (3.2 miles)
• Memorial Health System Cancer (3.2 miles)
• Memorial Health Scheduling Service (3.4 miles)

Restaurants

• FH Beerworks (2.2 miles)
• Chipotle Mexican Grill (2.3 miles)
• In-N-Out Burger (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Erickberto’s Mexican Food (2.4 miles)
• McDonald's (2.6 miles)
• Hurts Donuts (2.8 miles)

Theaters

• Cinemark Carefree Circle And Imax (2.4 miles)