Parkmoor Village Care Center

Pros

• The nurses and aids working with patients are fantastic and deserve recognition for their hard work and dedication.
• Parkmoor Village is described as an excellent place that provides a safe, clean, and home-like environment for residents, families, and staff.
• Quality care has been consistently provided to loved ones at Parkmoor Village.
• Many residents appreciate the amazing staff and outstanding food offered at Parkmoor Village.
• The rehabilitation team at Parkmoor Village has received commendations for their excellence in care.

Cons

• The facility is severely understaffed, leading to inadequate patient care and high turnover among staff.
• Residents often report delays in receiving timely assistance due to a lack of CNAs on duty.
• The administration appears indifferent to the staffing issues, which negatively impacts resident care.
• There are reports of poor hygiene and unpleasant odors on upper floors of the facility, indicating neglect.
• Many residents feel abandoned by the staff and believe their loved ones do not receive the promised level of care, especially those with dementia.
• The administrator is described as rude and has reportedly fired many good employees, contributing to a toxic work environment.
• There are concerns about unsafe staffing ratios that could lead to injury or health complications for residents.

Review

The care provided by the nurses and aides at this facility has received high praise from residents and their families alike, with many individuals highlighting their hard work, dedication, and compassion. These frontline workers are noted as being fantastic in the day-to-day management of patient care. However, an alarming common thread emerges from the reviews: severe understaffing issues that compromise the quality of care provided to patients.

Multiple voices echo a critical concern about inadequate staffing levels. It is evident that despite the commendable efforts of the nurses and certified nursing assistants (CNAs), they are overwhelmed by their workload. Residents frequently report waiting extended periods for assistance due to a lack of available staff, which raises serious questions about patient safety and the overall efficacy of care provided within the facilities. The current staffing ratios appear unsafe, leading to concerns regarding facility-acquired health issues among patients—issues that could potentially be mitigated with adequate staff numbers.

Residents have expressed frustration over inadequate communication with management regarding these pressing problems. Continuous attempts to reach out to administration for discussions around staffing shortages have often gone unanswered or met with delays. This lack of responsiveness suggests an unsettling indifference from those in charge towards both resident needs and staff wellbeing. Some residents have reported even minor maintenance issues, such as broken call lights, remaining unaddressed for days—even when requests for repairs were logged—further illuminating systemic deficiencies within facility operations.

Several reviews shed light on specific instances where promised services were not delivered. One resident relayed a distressing account in which their loved one was neglected during crucial appointments due to poor internal coordination. Such lapses not only manifest a failure to adhere to commitments made at admission but also reveal potential systemic issues rooted in profit motives. Some family members suspect that financial incentives prioritize patients classified under rehabilitation rather than providing necessary long-term care solutions for residents diagnosed with dementia or other chronic conditions.

While some areas like the first floor reportedly provide commendable service, criticism arises toward administrative practices that may contribute to a toxic workplace culture leading to high employee turnover rates. Many former employees express discontent regarding how they feel mistreated or underappreciated by management—a sentiment echoed by residents noting disparities in treatment among patients based on perceived value or relationships with staff members.

Overall, the prevailing theme across all these testimonials is starkly indicative of deeper systemic flaws within this facility's operation and governance structure. Beneath glowing reports regarding certain staff members lies a troubling reality: poor staffing equals substandard care; neglect can lead to injury or worse; chronic turnover results in loss of knowledge; compromised care brings damaging repercussions including regulatory scrutiny—and ultimately risks closing doors altogether for what once was thought to be a safe environment.

In conclusion, while there are shining examples of dedication within this facility’s workforce deserving recognition, these commendable elements stand out against an overarching backdrop of neglect stemming from administrative inadequacies. Failure at different levels—from operational staffing ratios down through communication protocols—calls for urgent reformative actions geared towards fostering an environment capable of delivering appropriate healthcare services without compromising patient safety or dignity.

This part of Colorado Springs, Colorado offers a variety of amenities and services that may be beneficial for senior living. With several reputable physicians and healthcare facilities in close proximity, residents can easily access medical care. Additionally, there are numerous pharmacies nearby for medication needs. The area also boasts several parks for outdoor recreation and relaxation, including dog-friendly options. For dining options, there are a variety of restaurants ranging from fast food to sit-down establishments, providing plenty of choices for meals. Furthermore, there are cafes where seniors can socialize or enjoy a cup of coffee. Overall, this area provides convenience and accessibility to essential services that could make it a suitable choice for senior living.

Physicians

• Affiliates In Oral & Maxillofacial Surgery PC (0.2 miles)
• Colorado Institute For Pain Management (0.4 miles)
• Colorado Springs Allergy and Asthma Clinic (1 miles)
• Expresscare Plus (1 miles)
• Dr Demaceo Howard (1.6 miles)
• Premier Army Health Clinic (1.6 miles)
• Erik Van Os (1.7 miles)

Pharmacies

• A Village Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Native Roots Dispensary (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walmart Pharmacy (2.5 miles)

Parks

• Palmer Park (0.6 miles)
• Eastridge Dog Park (1.1 miles)
• Pring Ranch Park (3.2 miles)
• Remington Park (3.4 miles)
• Cottonwood Creek Park (3.5 miles)
• Memorial Park (3.6 miles)

Cafes

• Dutch Bros Coffee (1.3 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (2.6 miles)
• Wayfinder Coffee Co. (3.3 miles)
• Good Neighbors Meeting House (3.3 miles)
• Panera Bread (3.7 miles)

Hospitals

• Surgical Center At Premier (1.6 miles)
• Audubon Ambulatory Surgery Center (1.8 miles)
• DaVita Pikes Peak Dialysis Center (2.1 miles)
• Memorial Hospital (3.2 miles)
• V A Clinic (3.2 miles)
• Memorial Health System Cancer (3.2 miles)
• Memorial Health Scheduling Service (3.4 miles)

Restaurants

• FH Beerworks (2.2 miles)
• Chipotle Mexican Grill (2.3 miles)
• In-N-Out Burger (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Erickberto’s Mexican Food (2.4 miles)
• McDonald's (2.6 miles)
• Hurts Donuts (2.8 miles)

Theaters

• Cinemark Carefree Circle And Imax (2.4 miles)