Residence At Village Green
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3455 North Carefree Circle, Colorado Springs, CO 80917
For more information about senior living options: (844) 490-3973
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The Residence at Village Green often emerges in family stories as a place that feels like a community rather than a facility - a place where warmth, care, and a sense of family are repeatedly highlighted. One family member, Martin Harris, puts it most simply: this is the most wonderful place for my sister, with staff who feel like family from top to bottom. Across many accounts, residents and their loved ones describe environments where people know each other by name, where staff are engaged with both residents and families, and where the overall tone is one of welcome and genuine concern.
Several reviews focus on the everyday strengths that families notice most: attentive staff, strong communication, clean facilities, and a consistent emphasis on safety and well-being. Pleased relatives say the staff are excellent and deeply involved with both residents and their families. They talk about a facility where the dining room, activities, and general atmosphere feel well cared for, with food quality and cleanliness described as high priorities, and where management makes it a clear goal to keep residents healthy, safe, and happy. In these stories, the environment is described as inviting for both residents and visitors, with neighbors and staff forming a kind of extended family.
Yet, not every experience is uniformly positive. A vocal minority raises concerns about the business side of care at Village Green. One reviewer accuses the director and the leadership of prioritizing profit, noting price increases and an emphasis on charging for items and services that some would expect to be included. That review describes discrimination as rampant and warns that residents can feel pressured to "please them" or risk an uncomfortable environment and even removal from the facility. Another reader bluntly warns potential clients: "Do not go here. Dangerous." These opinions frame a tension that exists in the conversation about Village Green - between the care and warmth many families praise and the financial and administrative anxieties some experience.
Amid the praise for leadership, several accounts center on specific, standout staff and leaders who seem to shape the culture. A common thread is the influence of Susan, described as a director whose presence makes families feel welcomed and informed. Writers emphasize how Susan and her team tailor care to individual needs, pairing residents with compatible roommates, and creating an atmosphere where family members feel at home and reassured about safety and well-being. The praise extends to other team members - Demi, Kristy, Chantz, Shila, Jessica, Erica (and others named across messages) - with many noting high standards of care, compassion, and a willingness to go the extra mile to create a celebratory, inclusive environment. The shared sentiment is that, under Susan's leadership, RVG's culture emphasizes compassion, respect, and meaningful engagement for residents.
There is also a strong thread praising all-inclusive pricing and the absence of confusing add-ons, which several reviewers highlight as a significant positive, especially when compared with other long-term care options. Families recount celebrating holidays with food and games, guest performances in the dining room, and a robust schedule of social activities and crafts - moments that make life feel joyful and meaningful. In these accounts, the facility is portrayed as not just a place to stay, but a place where a resident can continue to live with purpose, connection, and dignity. Positive testimonials often mention a sense of progress and stability for loved ones who may have been anxious about moving into assisted living, with recognition of staff who actively support both residents and their families.
Of course, mixed reviews touch on operational and logistical realities. Some reviewers acknowledge the overall excellence of care while pointing out practical concerns - such as only accepting checks for payments, or experiences with miscommunication in the admission process. A few speak of moments when communication felt lacking or when a staff member did not return a call promptly, leaving families frustrated. There are also accounts of individual interactions - both positive and negative - that color a family's overall impression, including references to specific staff like Mandy, who were involved in situations where belongings and expectations did not align, or where a TV went missing in a move-in scenario, prompting cautions to watch belongings carefully. These anecdotes remind readers that even in strong communities, human errors and gaps in process can occur.
Finally, the stories remind readers to approach Village Green with a balanced view. Many families express deep appreciation for the care, community, and kindness they experienced, often highlighting the longevity of relationships with staff and the sense that their loved ones are truly taken care of. Others urge prospective residents and their families to ask pointed questions about pricing, policies, and relocation procedures, to meet the leadership team, and to observe the day-to-day operations firsthand. In sum, The Residence at Village Green comes through in these voices as a place where heartfelt care, dedicated staff, and a family-like atmosphere are its strongest traditions, even as concerns about administration, communication, and certain practical realities remind readers that no place is without its challenges.
The Residence At Village Green in Colorado Springs, CO is a vibrant assisted living community offering a wide range of amenities and care services for its residents. The community is dedicated to providing exceptional care and support to individuals who require assistance with activities of daily living.
Residents at The Residence At Village Green can enjoy a variety of amenities designed to enhance their overall well-being. They can take advantage of the onsite beauty salon to pamper themselves, stay entertained with cable or satellite TV, and utilize the computer center for staying connected with loved ones. Community operated transportation is available for convenient access to local attractions and appointments.
The community features a spacious dining room where residents can savor delicious meals prepared by the staff. Special dietary restrictions are accommodated, ensuring that each resident's unique nutritional needs are met. For those who prefer more privacy, each residence comes fully furnished with a kitchenette for independent meal preparation.
To promote an active lifestyle, The Residence At Village Green provides numerous opportunities for engagement and socialization. Residents can participate in fitness programs and planned day trips organized by the community. Additionally, there are resident-run activities and scheduled daily activities tailored to individual interests.
Safety and well-being are top priorities at The Residence At Village Green. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their prescribed medications on schedule. A mental wellness program is available to support emotional health.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals, residents have access to various amenities outside the community as well.
Overall, The Residence At Village Green offers a comfortable and supportive environment where seniors can thrive while receiving personalized care in a welcoming atmosphere.
This part of Colorado Springs, Colorado offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With multiple pharmacies nearby, access to healthcare and prescription needs is easily accessible. The presence of various physicians' offices ensures that medical care is within reach. Additionally, there are several cafes providing opportunities for socializing and enjoying a cup of coffee with friends. The array of parks offers opportunities for outdoor recreation and staying active. In terms of healthcare, there are several hospitals and medical facilities available in close proximity. Dining options cater to various tastes, from Mexican food to fast-food chains. For entertainment, there is a nearby theater showcasing movies on the big screen. Overall, this area provides a well-rounded lifestyle for seniors looking to retire comfortably in Colorado Springs.
Residence At Village Green is located at 3455 North Carefree Circle, Colorado Springs, CO 80917 in El Paso County, Colorado
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