Goodwill At Home is a senior community in Colorado Springs, CO.
Information last verified:
3540 N Academy Blvd, Colorado Springs, CO 80917
For more information about senior living options: (866) 208-4318
2.8 from 51 reviews
5 stars
18
4 stars
6
3 stars
1
2 stars
0
1 stars
26
Overall Review of Goodwill At Home
caveat6 reviews mention this
Donations have mixed day-to-day
Donation drop-off can be smooth, but some reviews describe being turned away or treated poorly.
Some reviewers say the donation process moves quickly and staff are friendly and helpful. Others report drive-through drop-offs being blocked off early despite posted hours, and a few describe feeling unwelcome during the donation process. There are also complaints about how donated items are handled once they arrive, including pushback about condition and assembly.
caveat9 reviews mention this
Online pricing and shipping frustrate
Several reviews question pricing accuracy and describe problems with shipping updates or missing items.
A recurring complaint is that listed prices don’t match the outcome, including auctions that escalated unexpectedly or products that arrive differently than expected. Multiple reviews also describe missing items, lack of meaningful responses, or delays with shipping confirmations and tracking. Some reviewers say support didn’t correct issues even after contacting them.
caveat5 reviews mention this
Employment and management concerns
Residents who shared employment and workplace experiences describe management practices they felt were unfair.
Several reviewers talk about employment-related problems, including discrimination based on personal characteristics and concerns about how management handles workers. Others describe management causing more issues than it resolves and frustration with scheduling or benefits. While a few comments are positive about support at Goodwill, the more detailed workplace reviews are largely negative.
caveat10 reviews mention this
Service feels inconsistent
Customer service satisfaction varies, with reviews ranging from quick help to unanswered calls and rude interactions.
Some reviewers report quick resolution when something goes wrong and describe staff as friendly and courteous. Others say customer service is hard to reach, doesn’t respond to requests, or provides little follow-through when there’s a problem with an order or auction item. A number of negative comments focus on communication breakdowns and unhelpful responses.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
City of Colorado Springs Muni (6 miles away)
Nearby Places of Interest
Pharmacies
Walgreens (0.1 miles)
CVS Pharmacy (0.2 miles)
A Village Pharmacy (0.4 miles)
Walgreens (2.2 miles)
Walgreens (2.4 miles)
Native Roots Dispensary (2.5 miles)
Walgreens (2.7 miles)
Physicians
Colorado Institute For Pain Management (0.4 miles)
Affiliates In Oral & Maxillofacial Surgery PC (0.5 miles)
Colorado Springs Allergy and Asthma Clinic (0.5 miles)
Advantage Family Medicine (1.4 miles)
Mountain View Medical Group (1.4 miles)
Expresscare Plus (1.4 miles)
Dr Demaceo Howard (1.6 miles)
Cafes
Dutch Bros Coffee (0.8 miles)
Starbucks (2.3 miles)
Wayfinder Coffee Co. (2.8 miles)
Dutch Bros Coffee (3 miles)
Panera Bread (3.5 miles)
Dutch Bros Coffee (3.5 miles)
Good Neighbors Meeting House (3.7 miles)
Parks
Palmer Park (1.1 miles)
Eastridge Dog Park (1.6 miles)
Pring Ranch Park (2.9 miles)
Cottonwood Creek Park (3 miles)
Remington Park (3.3 miles)
Hospitals
Surgical Center At Premier (1.6 miles)
Audubon Ambulatory Surgery Center (2 miles)
DaVita Pikes Peak Dialysis Center (2.5 miles)
V A Clinic (3.5 miles)
Memorial Health System Cancer (3.7 miles)
UCHealth Emergency Care - Grandview Hospital (3.7 miles)
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
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City of Colorado Springs Muni (6 miles away)
Personalized care with diabetic support and off-site devotional activities.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Comprehensive Guide to Qualifying for Home Health Care Services