Springs Ranch Memory Care

Pros

• The staff at Springs Ranch Memory Care are consistently described as friendly and caring, creating a warm atmosphere for residents.
• Residents are kept clean and well-cared for, with attentive medical staff available around the clock.
• Families appreciate the facility's cleanliness and home-like environment, making visits more enjoyable.
• The leadership and experienced staff maintain excellent communication with families, keeping them informed of their loved ones' progress.
• Springs Ranch offers a variety of engaging activities that keep residents happy and active, catering to different levels of ability.
• Many families express gratitude for the exceptional care their loved ones receive, highlighting the staff's dedication to their well-being.
• The security features of Springs Ranch provide peace of mind for families, ensuring residents are safe while having access to outdoor spaces.
• The facility is praised for its modern design, which does not resemble a hospital but rather feels like a welcoming home.

Cons

• The bathroom area in the shared bedroom frequently looks dirty, with smeared feces on the toilet.
• Many pieces of clothing belonging to residents have disappeared and have never been returned.
• Residents are not receiving their scheduled baths; one resident was found unbathed with dirty hair on a designated shower day.
• It is difficult to tell if sheets have been washed, as beds are poorly made and blankets are often left untucked.
• Staff has failed to change a resident's colostomy bag when it is full, leading to discomfort and irritation.
• There are complaints about the quality of food being terrible at times.
• Some family members express concerns over high staff turnover, suggesting issues with upper management and employee satisfaction.
• A few reviews mention that the staff can appear disingenuous in their caring attitudes towards residents.

Review

Springs Ranch Memory Care has garnered a range of reviews from families and guardians who have entrusted their loved ones to this facility. The general consensus is that the staff's dedication and the quality of care provided are commendable, despite some complaints about specific issues. Many families appreciate the warm and friendly demeanor of the staff, which often translates into positive resident experiences. One guardian noted her sister's transition from another facility as swift and well-communicated, highlighting Springs Ranch’s exemplary effort in keeping her informed throughout the process. This sentiment is echoed by several other reviewers who commented on the attention given to both residents and their families.

The facility itself receives praise for its cleanliness and engaging living environment. Reviewers mention that the building feels homely rather than institutional, which can significantly ease anxiety for both residents and families visiting them. The presence of a 24-hour nursing staff is particularly valued by those with relatives who experience aggression or sundowning, as it provides an extra layer of comfort knowing that professional help is always available. Many visitors noted that they felt welcomed during tours and appreciated how easy it was to visit their loved ones.

The dining experience at Springs Ranch is described positively overall, with food being plentiful and appetizing according to multiple reports. However, there are contrasting opinions regarding food quality; while some residents enjoy what’s served, others express dissatisfaction with specific meals offered. Despite these mixed reviews on food, most residents seem content with their meals which contributes positively to their daily experience in memory care.

While many aspects of Springs Ranch Memory Care are applauded, certain areas bring up valid concerns that cannot be overlooked. Some reviewers pointed out issues with cleanliness in personal spaces such as bathrooms and shared bedrooms—citing frequent instances where facilities looked untidy or unkempt during visits. Additionally, several family members mentioned missing clothing items belonging to their relatives or delays in essential personal care routines like bathing or changing colostomy bags. Such lapses in care could raise serious concerns among existing families about consistently meeting individual needs.

Another point highlighted by reviewers was the importance of communication between staff and families. Numerous accounts mentioned regular updates from caregivers about any changes in health or circumstances involving residents. This proactive approach signifies a strong commitment to transparency and ensures family members feel connected even when not physically present.

Overall, Springs Ranch Memory Care appears to be a solid choice for many seeking supportive environments for loved ones facing memory challenges. The combination of friendly staff, engaging activities suited for various levels of capability, safety features including locked entrances for security, an outdoor courtyard for residents' use—all contribute positively towards creating a nurturing atmosphere conducive to well-being as experienced by many family members over time. While there are areas needing improvement—particularly concerning cleanliness standards—many families feel reassured knowing their loved ones are under professional care dedicated to supporting them holistically during difficult times.

This particular area of Colorado Springs, Colorado is a bustling and convenient neighborhood that offers a variety of amenities for senior living. There are multiple theaters nearby for entertainment, as well as a plethora of restaurants to choose from including popular chains such as Chick-Fil-A and Chipotle Mexican Grill. In terms of healthcare, there are several reputable physicians and pharmacies in close proximity, ensuring easy access to medical care. The abundance of cafes like Starbucks and Dutch Bros Coffee provide plenty of options for socializing or enjoying a relaxing cup of coffee. Additionally, the numerous parks offer opportunities for outdoor recreation and relaxation. With hospitals such as Memorial Hospital nearby, residents can feel reassured about their healthcare needs being met. Overall, this area provides a vibrant and convenient environment for seniors looking to enjoy their retirement years in Colorado Springs.

Theaters

• Cinemark Carefree Circle And Imax (0.1 miles)

Physicians

• Powers Medical (0.3 miles)
• Colorado Institute For Pain Management (2.2 miles)
• Affiliates In Oral & Maxillofacial Surgery PC (2.4 miles)
• Expresscare Plus (2.6 miles)
• Front Range OBGYN (2.7 miles)
• Colorado Springs Allergy and Asthma Clinic (2.7 miles)
• Advantage Family Medicine (3.2 miles)

Restaurants

• Chick-Fil-A (0.3 miles)
• Chipotle Mexican Grill (0.4 miles)
• In-N-Out Burger (0.7 miles)
• Hurts Donuts (0.8 miles)
• Erickberto’s Mexican Food (1 miles)
• FH Beerworks (1.1 miles)
• McDonald's (2 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (0.8 miles)
• Walmart Pharmacy (1.9 miles)
• King Soopers Pharmacy (2.1 miles)
• A Village Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)

Cafes

• Starbucks (0.9 miles)
• Dutch Bros Coffee (2.2 miles)
• Wayfinder Coffee Co. (3.1 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.1 miles)
• Dutch Bros Coffee (3.3 miles)
• Peak View Cafe (3.9 miles)

Parks

• Remington Park (0.9 miles)
• Pring Ranch Park (1.7 miles)
• Eastridge Dog Park (2.5 miles)
• Palmer Park (2.7 miles)
• Cottonwood Creek Park (3.8 miles)
• Climber's Park (3.9 miles)

Hospitals

• Surgical Center At Premier (4 miles)
• Audubon Ambulatory Surgery Center (4 miles)
• Audubon Ambulatory Surgery Center (4.3 miles)
• DaVita Pikes Peak Dialysis Center (4.4 miles)
• Memorial Hospital (5.1 miles)
• Memorial Health System Cancer (5.4 miles)
• Total Renal Care (5.4 miles)