Springs Road Living Ctr in Vallejo, CA

Pros

• The staff are friendly, responsive, and attentive to patients’ needs.
• Tenneh Doe is described as a god-sent, kind, and highly capable nurse.
• The facility is nice and staffed by good people, especially the nurses and CNAs.
• The team works cohesively and brings joy and laughter to the place.
• The care staff helped the patient regain mobility within three weeks.
• Nurse Lea goes above and beyond in her duties, and patients look forward to seeing her.
• The team consistently provides helpful information and keeps families informed.
• The care atmosphere is motivating and supportive, like having a personal cheering squad.

Cons

• The reviewer says the facility is the worst place to send a loved one, stating the staff clearly doesn’t know what they’re doing and calling the nurses a joke.
• They allege their father suffered from severe diarrhea and a bed sore under care, with staff showing no concern, leading to him being back in the hospital after being pulled out.
• They recount trying to send his wife home despite her limited ability from lung cancer, resulting in her death and claiming the care only caused suffering.
• They describe the place as the worst ever, accusing it of lacking wound-care knowledge, giving medications harmful to the liver, having aggressive nurses who yell, and practicing perceived malpractice; they also claim infections occurred, there was no case manager, staff learned procedures from YouTube, and the beds are outdated with hand cranks.
• They report overcrowding and overwhelming noise from too many visitors, which blocked access to the restroom for a patient recovering from a stroke.

Review

Springs Road Living Center in Vallejo is best suited for seniors who need structured post-acute recovery and rehab support, with a clear pathway back to independence through therapy-led care. The facility earns its strongest reputation from residents and families seeking tangible mobility gains and daily functioning improvements after hospitalization. The rehab team, particularly physical therapy, occupational therapy, and speech therapy, receives frequent, high praise for motivating patients, tailoring routines, and helping people move past setbacks. Families repeatedly highlight quick administrative responsiveness and a cohesive care staff that communicates well, which makes the transition from hospital to home smoother. In short, this community excels when rehab goals and steady, team-based care are the primary priorities.

Those who may want to consider alternatives are residents with heavy, ongoing medical complexity or wound-care needs that demand specialized resources beyond what this center consistently demonstrates. Several reviews raise red flags about inconsistent care in the most acute medical situations, including reports of wound-care missteps and medication-related concerns. A few families describe staff communication gaps or discharge decisions that did not align with a resident’s clinical readiness. Although these views are not universal, they signal a degree of variability in care experiences that prospective residents with chronic, high-acuity needs should weigh carefully. For anyone prioritizing long-term medical oversight or highly individualized, specialized medical protocols, exploring facilities with dedicated wound-care teams or higher nurse-to-patient ratios is prudent.

The strongest offset to these concerns lies in the facility’s proven rehab strengths and the depth of bedside support. Multiple reviewers point to skilled nurses and CNAs who are consistently described as compassionate, attentive, and collaborative with therapists. The care team’s ability to coordinate across disciplines, nursing, therapy, social work, and activities, yields measurable benefits: patients regain mobility, gain confidence, and connect with staff who treat them like family. Specific staff members gain near-celebrity status in reviews for their dedication, with praise directed at Tenneh Doe, Monique, Lea, and the therapy team, among others. When therapy goals are clear and progress is steady, residents not only recover function but also regain a sense of independence and dignity that families notice and value.

On balance, the facility’s pros largely offset the more serious cons for most residents, but not in every case. The most compelling advantage remains the ability to deliver practical improvements in daily living through well-executed rehab programs, coupled with a supportive, approachable staff culture. Where this center shines, swift responsiveness to questions, thorough medication administration, and a team-oriented environment, these traits tend to mitigate anxieties about being away from home. However, the negative experiences cited, including reports of poor wound care and aggressive or unresponsive behavior in some shifts, cannot be dismissed. These outliers underscore the real risk that care quality can vary by shift, staff assignment, and individual circumstances, which means the decision should hinge on the specific resident’s medical profile and tolerance for potential variability.

For families evaluating Springs Road, practical steps can help translate insights into a confident choice. Schedule a tour during a typical shift to observe how the team handles therapy sessions, nursing rounds, and family inquiries. Request candid conversations with the director of nursing or the care manager about wound-care protocols, medication safety measures, and discharge planning processes. Ask to meet the therapy team and shadow a patient through a session to assess whether pace, encouragement, and technique align with the resident’s rehabilitation goals. Given the mixed feedback on room noise and crowding, discuss room assignments, visitation policies, and quiet hours to ensure a conducive recovery environment. Clarify how the facility communicates changes in care plans and how families are kept informed about progress and setbacks.

In sum, Springs Road Living Center offers a practical, capable option for seniors focused on short-term rehab and steady daily care, backed by a responsive staff and a track record of meaningful mobility outcomes. For residents whose priorities center on robust therapy-led recovery, clear communication, and a cohesive care team, the center stands up well against its peers. Yet the decision cannot overlook the serious caveats raised by a subset of families: inconsistent care in high-acuity situations, wound-care gaps, and episodes of discharge misalignment. If medical complexity, specialized wound management, or a consistently quiet, low-disruption environment is non-negotiable, exploring alternatives with stronger guarantees in those areas is warranted. For many, Springs Road will be the right fit; for others, a measured extension of the search is the responsible path.

This part of Vallejo, California, offers a convenient and diverse range of amenities for seniors considering the area for living. With several reputable physicians and pharmacies located within a short distance, accessing medical care and prescriptions is easily achievable. The proximity of parks provides opportunities for outdoor activities and enjoying nature. Additionally, a variety of dining options are available nearby for those looking to explore new culinary experiences. The presence of hospitals in the area ensures access to quality healthcare services when needed. Places of worship offer spiritual nourishment and community connections, while transportation hubs like Martinez Station and Napa Jet Center provide convenience for travel needs. Overall, this part of Vallejo offers a well-rounded environment that caters to the various needs and interests of seniors seeking a comfortable and convenient living situation.

Physicians

• North Bay Pediatrics (0.3 miles)
• Redwood Eye Center (1.2 miles)
• Gregory M. Coe, MD (2 miles)
• North Bay Orthopaedic Associates (2 miles)
• Vallejo Foot & Ankle Clinic (2.3 miles)
• North Bay Pediatrics (2.5 miles)
• Solano Primary Care (2.6 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (4.3 miles)
• Rite Aid (5.2 miles)

Parks

• Hanns Park (1.1 miles)
• Hiddenbrooke Park (3.7 miles)
• Southampton Park (4.2 miles)
• Waterfront Park (7.6 miles)
• Wildcat Canyon Regional Park (11.9 miles)
• Shurtleff Park (12.4 miles)
• Arlington Park (13.1 miles)

Restaurants

• Denny's (1.3 miles)
• In-N-Out Burger (1.3 miles)
• Century Theaters 14 (1.8 miles)
• Chick-Fil-A (2.2 miles)
• Dead Fish (3.5 miles)
• Sonic Drive-In (5.5 miles)
• McDonald's (7.2 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (8.1 miles)
• Starbucks (8.7 miles)
• Starbucks (9.5 miles)
• Valley Cafe (11.1 miles)
• Starbucks (11.4 miles)
• Journey Coffee (11.8 miles)

Hospitals

• Sutter Solano Medical Center (1.9 miles)
• Kaiser Permanente Vallejo Medical Center (1.9 miles)
• Sutter Regional Medical Center (1.9 miles)
• Sutter Health (9.2 miles)
• NorthBay Healthcare Foundation (9.7 miles)
• Sutter Fairfield Medical Campus (11.8 miles)
• Sutter Regional Medical Foundation (11.8 miles)

Places of Worship

• Trinity Faith Baptist Church (5.3 miles)
• St Patrick's Youth Ministry (5.7 miles)
• Bridge Ministry (10.5 miles)
• Unitarian Universalist Church of Berkeley (13.4 miles)

Transportation

• Martinez Station (MTZ) (7.6 miles)
• Napa Jet Center (8.1 miles)
• North Concord/Martinez BART Station (13 miles)
• Fairfield Transportation Center (13 miles)

Theaters

• Century Theatres (10 miles)
• Solano Drive In (11.9 miles)