Nena & Ray's Guest Home 1

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  • Interior

    A cozy living room with colorful blankets and wall decorations.
  • Outdoors

    A tranquil garden pathway lined with blooming flowers and trees, featuring a bench for relaxation.
  • Decor

    An interior view of an office space with a central door marked by an exit sign, surrounded by various decorations and a bookshelf.
  • Living Room

    A cozy living room with a vintage yellow chair, bookshelf, and artwork on the walls.
  • Architecture

    A covered outdoor walkway with a view of a garden area on the left.
  • Bedroom

    A cozy bedroom with a floral curtain and a bed covered in a black blanket, adjacent to a television on a dresser.
  • Windows

    A simple bedroom with a bed covered by a blue blanket featuring cartoon characters.
  • Dining

    A cozy dining room with two tables, chairs, wall art, and a window letting in natural light.
  • Landscaping

    A charming blue house with a well-maintained front garden featuring various plants and flowers.
  • Kitchen

    A cozy kitchen with wooden cabinets and a white stove, featuring a window above the counter.
  • Garden

    A charming house surrounded by a lush garden with vibrant flowers and greenery.
  • Artwork

    A cozy dining area with wooden chairs and tables, decorated with artwork and a flower arrangement.
  • Seating Area

    A covered patio with a refrigerator, seating area, and exercise equipment, lined with water bottles and potted plants.
  • Outdoor

    A white lattice carport structure providing shade and shelter.

Nena & Ray's Guest Home 1

985B Oakwood Avenue, Vallejo, CA 94591

For more information about senior living options: (844) 490-3973

3.7 from 6 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Board and Care Home Respite Care

Overall Review of Nena & Ray's Guest Home 1

Pros

  • pro The staff were very understanding and helpful and did their best.
  • pro TJ always went above and beyond to answer questions and keep the family informed about the father's condition.
  • pro The reviewer was grateful for the care his father received.
  • pro They were very helpful in providing all the information needed to decide whether to tour the place.
  • pro The manager, TJ, sounded very knowledgeable and pleasant to talk to.
  • pro They were very informative and helpful throughout.

Cons

  • pro The staff were rude and unhelpful.
  • pro A door was shut in a man's face when he asked to speak with admissions.
  • pro The nurse was even ruder, suggesting she knew who the mom was and implying she would be a difficult resident.
  • pro They did not want to deal with anyone at all.
  • pro They disclosed information about patients, which would violate HIPAA.
  • pro They quoted a price of $6,000 per month.
  • pro They locked the door and refused to unlock it when the reviewer tried to leave.
  • pro They argued about giving vaccine cards and claimed HIPAA concerns, making the reviewer uncomfortable.

Review

The collection of impressions shared about this facility is a patchwork of sharp contrasts. Several reviewers describe encounters that left them frustrated, unsettled, or outright shocked by how they were treated at the front door and within the admissions process. In particular, one account recounts a tense moment where a man who answered the door was described as rude. When the caller asked to speak to admissions and outlined exactly what questions would be needed for admission, the door was shut in their face. A nurse later appeared and, according to that account, was even more dismissive, implying that the mother might be a difficult resident and suggesting the family would do best if they did not pursue care there. The reviewer also mentions a price tag of $6,000 per month and alleges that sensitive information about other patients was disclosed, which they labeled as a HIPAA violation. The impression left in this narrative is of a place that may let go of prospective clients quickly and redirect them toward other facilities, culminating in a firm decision not to pursue placement there.

In contrast, another review tells a very different story from the same facility. This one centers on the reviewer's father, who spent four months there. The tone is overwhelmingly positive, highlighting staff who were understanding and helpful, with particular praise for a team member named TJ. According to this account, TJ consistently went above and beyond to answer questions and ensure the family stayed informed about how the father was doing. The reviewer, who lived far away, emphasizes that the care team made an evident effort to keep lines of communication open, offering reassurance and updates even though in-person visits were limited by distance. This account stands out as a beacon of competent, compassionate care amid other more stressful experiences.

A separate visit described by another reviewer adds another layer to the facility's complex portrait. Upon entering for a tour or intake, the reviewer was stopped at the threshold, and there was a crowded front area where multiple clients and staff were present. The experience was colored by reports of staff rudeness, including a request to present a vaccine card and even to text a copy of it. The reviewer resisted sharing medical information, calling the request a HIPAA issue, which allegedly led to further argument. The situation escalated to the point where the door was described as locked, and the reviewer felt increasingly unsettled as they sought to exit. The tone here is one of alarm and unease, painting a picture of disorganized or unwelcoming front-end procedures that left the reviewer convinced this environment was not suitable for their mother.

Against these tension-filled encounters, there are more positive notes that acknowledge helpfulness and clarity in information. One review simply praises a manager named TJ for being knowledgeable and pleasant to talk to, describing a situation where communicating with TJ was notably easier and more informative. Another positive voice acknowledges that staff were helpful in providing the information needed to make a decision about a tour, again highlighting TJ's competence and warmth. A separate comment mentions that the team was very informative about a specific client they were visiting, with the reviewer describing the experience as formative and helpful from start to finish. Taken together, these favorable accounts emphasize a professional, approachable, and patient-centered side of the operation, especially when a capable manager is guiding the conversation.

Across all the reviews, overarching themes emerge: the admissions process can feel abrupt or intrusive for some families, with complaints about privacy concerns and inconsistent door or entry procedures. There is a recognizable tension between moments of clear, steady support - especially from TJ - and episodes where staff behavior is perceived as rude, dismissive, or overly secretive. The discrepancy between experiences with one staff member who provided reassuring updates and another who created a stressful entrance experience can leave potential clients unsure about what to expect when engaging with the facility. Privacy concerns, including alleged HIPAA violations and the handling of medical documentation, surface repeatedly in these accounts, underscoring the importance of clear, respectful policies and training at the point of contact.

For families weighing this place, the reviews suggest a careful, discerning approach. Prospective clients may want to request a direct meeting with a manager to gauge the tone and responsiveness of the admissions team, ask specific questions about privacy policies and what information is shared with families, and seek concrete details about costs and what services are included. It's also worth noting that experiences can differ dramatically from staff to staff, and from one visit to another. If you are considering this facility, it could be valuable to observe how the front desk handles visits and how easily doors and common areas feel navigable, as these early interactions often set the tone for the overall experience. In short, the facility presents both commendable advocacy and care from certain staff members, particularly TJ, and troubling moments of miscommunication and perceived rudeness from others, highlighting the need for careful due diligence by families during the decision-making process.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Nena & Ray's Guest Home 1 in Vallejo, CA, offers a warm and welcoming environment for seniors seeking personalized care and support. This charming board and care home specializes in providing respite care, allowing families peace of mind while ensuring their loved ones receive the attention they need.

Residents enjoy a variety of amenities designed to enhance their comfort and well-being. The fully furnished living spaces create a homelike atmosphere, complemented by a spacious dining room where nutritious meals are served. The picturesque garden and outdoor spaces provide serene areas for relaxation, while the small library offers opportunities for reading and quiet reflection. Housekeeping services ensure that the environment remains tidy and pleasant, while move-in coordination helps new residents transition smoothly into their new home.

At Nena & Ray's Guest Home 1, care services are tailored to meet individual needs. Experienced staff assist with activities of daily living such as bathing, dressing, and transfers. Those with special dietary restrictions can rest assured that their nutritional needs will be met through carefully prepared meals, including diabetes-friendly options. Medication management is also available to help residents maintain their health.

The community encourages an active lifestyle with scheduled daily activities that foster engagement and connection among residents. Conveniently located near various amenities, residents have access to nearby cafes, parks for leisurely strolls, multiple pharmacies for easy prescription fulfillment, local physicians for healthcare needs, delightful restaurants for dining out occasions, and hospitals for any medical emergencies.

Nena & Ray's Guest Home 1 provides not only essential care but also a vibrant community atmosphere that promotes independence while offering support when needed—making it an ideal choice for seniors looking to thrive in their golden years.

Nearby Places of Interest

Physicians

  • North Bay Pediatrics (0.1 miles)
  • Redwood Eye Center (1.4 miles)
  • North Bay Orthopaedic Associates (2.2 miles)
  • Gregory M. Coe, MD (2.3 miles)
  • North Bay Pediatrics (2.3 miles)
  • Solano Primary Care (2.3 miles)
  • Vallejo Foot & Ankle Clinic (2.7 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walmart Pharmacy (2.5 miles)
  • Walgreens (4.6 miles)
  • Rite Aid (4.8 miles)

Parks

  • Hanns Park (1.2 miles)
  • Hiddenbrooke Park (3.5 miles)
  • Southampton Park (3.8 miles)
  • Waterfront Park (7.3 miles)
  • Wildcat Canyon Regional Park (12 miles)
  • Shurtleff Park (12.6 miles)
  • Arlington Park (13.1 miles)

Restaurants

  • In-N-Out Burger (1.5 miles)
  • Denny's (1.6 miles)
  • Century Theaters 14 (1.9 miles)
  • Chick-Fil-A (2.2 miles)
  • Dead Fish (3.4 miles)
  • Sonic Drive-In (5.7 miles)
  • McDonald's (7.2 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (8.2 miles)
  • Starbucks (8.6 miles)
  • Starbucks (9.5 miles)
  • Valley Cafe (11.1 miles)
  • Starbucks (11.5 miles)
  • Journey Coffee (11.7 miles)

Hospitals

  • Sutter Solano Medical Center (2.2 miles)
  • Sutter Regional Medical Center (2.2 miles)
  • Kaiser Permanente Vallejo Medical Center (2.3 miles)
  • Sutter Health (9.1 miles)
  • NorthBay Healthcare Foundation (9.6 miles)
  • Sutter Fairfield Medical Campus (11.7 miles)
  • Sutter Regional Medical Foundation (11.7 miles)

Places of Worship

  • Trinity Faith Baptist Church (5.4 miles)
  • St Patrick's Youth Ministry (5.7 miles)
  • Bridge Ministry (10.5 miles)
  • Queen of All Saints (13.1 miles)

Transportation

  • Martinez Station (MTZ) (7.3 miles)
  • Napa Jet Center (8.4 miles)
  • North Concord/Martinez BART Station (12.6 miles)
  • Fairfield Transportation Center (12.9 miles)

Theaters

  • Century Theatres (10.1 miles)
  • Solano Drive In (11.6 miles)

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