Springs Road Healthcare

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Springs Road Healthcare Springs Road Healthcare Springs Road Healthcare Springs Road Healthcare

Springs Road Healthcare

1527 Springs Road, Vallejo, CA 94591

For more information about senior living options: (844) 490-3973

4.1 from 15 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

Overall Review of Springs Road Healthcare

Pros

  • pro The staff, including Jennifer Miguel, Monique, Debbie, and Wella, are praised for their excellent care.
  • pro The physical therapist J.D provides encouraging support to patients.
  • pro Nurse Lea is commended for going above and beyond her regular duties.
  • pro Anaeidi and Maddison are described as a great team who make patients feel welcome.
  • pro Nurse Michael is a wonderful caretaker.
  • pro The staff listen to patients' concerns and address issues.
  • pro Cookie and Evelyn motivate patients to smile and be more independent.

Cons

  • pro It is described as the worst place to send loved ones and should be shut down immediately.
  • pro The nurses are said to be a joke and to not care about patients.
  • pro They failed to care for a patient with diarrhea and allowed the patient to develop a bed sore.
  • pro A family pulled their dad out of the facility, and he ended up back in the hospital, showing a lack of concern for those in care.
  • pro The staff are said to know nothing about wound care, give medicines harmful to the liver and kidneys, and be aggressive, with malpractice described as everyday.
  • pro A patient almost died due to care, with a roommate getting infected, wrong antibiotics given, no case manager, and procedures learned from YouTube rather than proper training.
  • pro The facility allegedly tried to discharge a patient who could not keep up with physical therapy, resulting in suffering and later death.
  • pro Overcrowding and excessive noise were reported, disturbing the patient and blocking access to the restroom.

Review

A broad swath of voices shapes the impression of Springs Road Healthcare, revealing a facility where genuine compassion and dedicated care sit alongside serious concerns about safety, communication, and consistency. Across multiple reviews, the recurring theme is gratitude for individual staff members who go above and beyond, even as other comments raise questions about overall quality and the lived experience of patients and families.

Many reviewers highlight specific people who made a tangible difference in their loved ones' care. They name nurses, aides, therapists, and administrators by name and offer heartfelt thanks for kindness, encouragement, and professional skill. For a husband under their care, families thanked Shamari McLain, Jennifer Miguel, Monique, CNA Debbie, Wella, and the evening staff, as well as the director of nursing and the staff scheduler Tiffany, along with Rachel, Margarita, and others, for the sustained attention and support that helped both the patient and his family feel that he was in capable hands. A physical therapist nicknamed J.D. is singled out for encouragement, underscoring the role that motivation and reassurance play in recovery.

Care for a mother named Annabelle Tapia was similarly celebrated, with special mention of nurse Lea for going "above and beyond." The sentiment that she is considered part of the family reflects a broader hope that the setting can be a trustworthy, comforting space during a difficult period. Names like Anaeidi and Maddison are tied to expressions of welcome and teamwork - "Team A" is praised for its cohesion and approachability, reinforcing the sense that some days at Springs Road can feel warm and supportive.

There are numerous appreciative notes about care for other relatives, from an uncle to a brother undergoing therapy. A nurse named Michael is described as a wonderful caregiver, and the overall tone about the facility's care for the brother emphasizes listening and addressing concerns. Reviewers report feeling heard when issues arise, acknowledging staff efforts to manage patient needs and explain therapies or next steps. A chorus of gratitude extends to a broader cast of teammates - Jaybee in physical therapy, Ron the nurse, Cookie, Evelyn, and Melvin; Edger for accommodating dietary changes; Lauren at the front desk for not making anyone feel rushed. The overarching message is that many staff members cultivate a culture of friendship, support, and patient-centered care that leaves patients and families feeling seen and valued.

But the reviews are not uniformly positive. One critique portrays Springs Road as a place of serious, sometimes dangerous, lapses in care. A reviewer describes it as the worst place for a loved one, expressing a determination to involve the Ombudsman after experiences of poor nursing care, a bout of diarrhea, and an untreated bed sore. The reviewer states that their father was pulled out of the facility and returned to the hospital in worse condition, painting a picture of neglect and insufficient oversight that has left lasting damage in the family's eyes.

Other families recount distressing experiences that extend beyond isolated incidents. One reviewer who spent time there notes that while activities were enjoyable and the overall stay felt pleasant, there were individuals like Cookie and Shirley who offered supportive care, suggesting pockets of positive experience even within a broader era of concern. Yet elsewhere, a separate account centers on the painful withdrawal of care for a spouse with lung cancer. The family claims that the facility repeatedly attempted to discharge the wife because she was unable to keep up with physical therapy; tragically, she later passed away after transfer to a hospital, with the reviewer feeling that the care provided exacerbated her suffering rather than alleviating it.

Another strongly negative voice targets wound care and medication safety. The reviewer accuses the staff of ignorance about wound care, of administering medicines harmful to the liver, and of aggressive behavior that felt unsafe. Claims include a lack of a proper case manager, reliance on watching YouTube videos to learn procedures, and equipment descriptions like Flintstone beds with hand cranks. The overall tone is a stark warning: do not rely on this facility without rigorous oversight from caregivers and medical professionals who can vouch for proper practice and patient safety.

Against these tensions, another comment returns to appreciation for the skilled and experienced staff. The reviewer emphasizes good feeding, positive experiences with physical therapy, and a sense of being well cared for overall. They also reiterate trust in staff like Deb?bie Cole and others described as exemplary, praising bedside manner and the professional standard that made the experience feel safe and respectful.

Taken together, the collection of reviews portrays a facility with real strengths and real vulnerabilities. The praise for numerous staff members - nurses, aides, therapists, and administrative personnel - highlights a culture of compassion, teamwork, and personal connection that can transform a difficult stay into a meaningful, humane experience. At the same time, the strongest criticisms draw attention to crucial issues: inconsistent quality of care, patient safety risks, communication gaps, and the emotional toll on families when expectations about comfort and dignity are not met. The contrasts suggest that Springs Road Healthcare is a place where dedicated individuals can make a meaningful difference, but where systemic gaps - particularly around wound care, medication safety, case management, and patient flow - require urgent attention to ensure every patient receives consistently safe, respectful, and effective care.

Features

Housing

  • 65 resident community capacity 65 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Springs Road Healthcare in Vallejo, CA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.

The community boasts an array of amenities to cater to the various needs and interests of its residents. There is a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV available in their rooms. Community-operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with loved ones. Dining takes place in a restaurant-style setting, offering delicious meals prepared by professional chefs. For recreational activities, there is a fitness room, gaming room, small library, and outdoor space for relaxation. Additionally, Wi-Fi/high-speed internet is accessible throughout the community.

Providing comprehensive care services round-the-clock, Springs Road Healthcare ensures the safety and wellbeing of its residents. The 24-hour call system and supervision provide peace of mind to both residents and their families. Trained staff are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time, while special diets like diabetes diet are catered to. A mental wellness program helps support the emotional wellbeing of residents.

Residents at Springs Road Healthcare can enjoy a variety of dining options suited to their dietary needs and preferences. Special dietary restrictions are accommodated to ensure that every resident's nutritional requirements are met.

To keep residents engaged and entertained, there is a wide range of activities offered within the community. A concierge service assists with various needs and inquiries from residents. Fitness programs promote physical wellbeing while planned day trips offer opportunities for exploration beyond the community grounds. Resident-run activities allow individuals to contribute their unique talents and interests while scheduled daily activities ensure there is always something exciting happening.

Springs Road Healthcare benefits from its convenient location surrounded by numerous amenities nearby. Cafes, parks, pharmacies, physicians, restaurants, and hospitals are all easily accessible, allowing residents to conveniently fulfill their needs and attend medical appointments.

In summary, Springs Road Healthcare in Vallejo, CA is an exceptional assisted living community that provides a comfortable and engaging environment for its residents. With a wide range of amenities and care services available, coupled with a convenient location surrounded by essential establishments, residents can enjoy a fulfilling and enriching lifestyle at this wonderful community.

Nearby Places of Interest

This area of Vallejo, California, offers a convenient and diverse range of amenities that cater to the needs of seniors. With multiple healthcare facilities nearby such as North Bay Pediatrics, Redwood Eye Center, and Sutter Solano Medical Center, residents have easy access to quality medical care. In addition, there are several pharmacies in close proximity for medication needs. The neighborhood also boasts numerous parks for outdoor recreation and relaxation, including Hanns Park and Hiddenbrooke Park. For dining options, there are various restaurants like Denny's and Chick-Fil-A, as well as cafes such as Starbucks for socializing with friends or family. With transportation options like Martinez Station and Napa Jet Center nearby, getting around the area is convenient. Overall, this part of Vallejo provides a well-rounded community with essential services for seniors to enjoy a comfortable lifestyle.

Physicians

  • North Bay Pediatrics (0.3 miles)
  • Redwood Eye Center (1.2 miles)
  • Gregory M. Coe, MD (2 miles)
  • North Bay Orthopaedic Associates (2 miles)
  • Vallejo Foot & Ankle Clinic (2.3 miles)
  • North Bay Pediatrics (2.5 miles)
  • Solano Primary Care (2.6 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • Walgreens (1.8 miles)
  • Walmart Pharmacy (2.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (4.3 miles)
  • Rite Aid (5.2 miles)

Parks

  • Hanns Park (1.1 miles)
  • Hiddenbrooke Park (3.7 miles)
  • Southampton Park (4.2 miles)
  • Waterfront Park (7.6 miles)
  • Wildcat Canyon Regional Park (11.9 miles)
  • Shurtleff Park (12.4 miles)
  • Arlington Park (13.1 miles)

Restaurants

  • Denny's (1.3 miles)
  • In-N-Out Burger (1.3 miles)
  • Century Theaters 14 (1.8 miles)
  • Chick-Fil-A (2.2 miles)
  • Dead Fish (3.5 miles)
  • Sonic Drive-In (5.5 miles)
  • McDonald's (7.2 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.7 miles)
  • Starbucks (9.5 miles)
  • Valley Cafe (11.1 miles)
  • Starbucks (11.4 miles)
  • Journey Coffee (11.8 miles)

Hospitals

  • Sutter Solano Medical Center (1.9 miles)
  • Kaiser Permanente Vallejo Medical Center (1.9 miles)
  • Sutter Regional Medical Center (1.9 miles)
  • Sutter Health (9.2 miles)
  • NorthBay Healthcare Foundation (9.7 miles)
  • Sutter Fairfield Medical Campus (11.8 miles)
  • Sutter Regional Medical Foundation (11.8 miles)

Places of Worship

  • Trinity Faith Baptist Church (5.3 miles)
  • St Patrick's Youth Ministry (5.7 miles)
  • Bridge Ministry (10.5 miles)
  • Unitarian Universalist Church of Berkeley (13.4 miles)

Transportation

  • Martinez Station (MTZ) (7.6 miles)
  • Napa Jet Center (8.1 miles)
  • North Concord/Martinez BART Station (13 miles)
  • Fairfield Transportation Center (13 miles)

Theaters

  • Century Theatres (10 miles)
  • Solano Drive In (11.9 miles)

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