Nena & Ray's Guest Home Inc. 2

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Nena & Ray's Guest Home Inc. 2 Nena & Ray's Guest Home Inc. 2

Nena & Ray's Guest Home Inc. 2

985A Oakwood Avenue, Vallejo, CA 94591

For more information about senior living options: (844) 490-3973

3.7 from 6 reviews
5 stars
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Assisted Living Board and Care Home Respite Care

Overall Review of Nena & Ray's Guest Home Inc. 2

Pros

  • pro The staff were very understanding and helpful and did their best.
  • pro TJ always went above and beyond to answer questions and keep the family informed about the father's condition.
  • pro The care given to their father was appreciated.
  • pro The manager, TJ, was very knowledgeable and pleasant to talk to.
  • pro The staff were very helpful in providing all the information needed to make a decision to tour the place.

Cons

  • pro The staff were extremely rude, including shutting the door in the reviewer's face when asked to speak with admissions.
  • pro A nurse was even more rude, implying the reviewer's mother would be a difficult resident as if she knew her.
  • pro They disclosed information about patients, which HIPAA would not allow.
  • pro They did not want to deal with anyone and pawned the reviewer off to other facilities.
  • pro They demanded vaccine information and argued about HIPAA, even telling the reviewer to text it.
  • pro The door was locked when the reviewer tried to leave, and staff spoke abrasively and condescendingly.
  • pro The overall impression was that the facility is poorly run and staffed with rude employees.

Review

Across the collection of reflections, there's a clear tension between moments of genuine care and episodes that left visitors feeling dismissed or even alarmed. Some reviewers describe a front-desk and admissions experience that felt abrupt, impersonal, or intrusive, while others recount healthcare staff who were approachable, understanding, and informative. Taken together, the remarks sketch a facility that can be a source of reassurance for some families and frustration for others, depending largely on who you encounter and what questions you bring to the table.

One thread of the narrative centers on highly negative first impressions. In one instance, a person asked to speak with admissions and found the initial interaction to be curt and unhelpful. According to the reviewer, a man who answered the door shut it in their face after a brief exchange about admission needs, and a nurse who later appeared was described as even more rude, insinuating that the reviewer's mother might be a difficult resident. The reviewer felt that the staff did not want to engage with them at all and was startled by a disclosed price of about $6,000 per month. More troubling was an accusation that personal information about patients had been shared inappropriately, a breach the reviewer linked to HIPAA concerns. The overall takeaway from this encounter was a strong reluctance to consider the facility for a loved one, with a pointed warning to others to consider other options.

A separate negative visit highlighted a different chain of events at the entrance. The reviewer reported being stopped just inside the door while several clients and staff sat in the front area. The staff member who engaged them demanded to see a vaccine card and even asked the reviewer to text it - a request that the reviewer refused on privacy grounds. The staff member reportedly argued about privacy protections, and the reviewer felt that this, too, crossed a line. When the reviewer attempted to leave, the door was allegedly locked, and they endured abrasive and condescending language as they pressed to exit. This experience left them with a strongly unfavorable impression of the facility's operation and was a decisive factor in deciding not to move a loved one there, describing the scene as a revealing snapshot of how the place is run.

Amid these criticisms, other reviews highlighted the opposite end of the spectrum: care and communication that made a difference even when families were far away. One reviewer spoke warmly of their father's four-month stay, noting that the staff were understanding and helpful, and that they did their best to support both the resident and the family. In particular, a staff member named TJ was singled out for going above and beyond - answering questions, keeping the family informed about their dad's condition, and making themselves available despite the distance. This reviewer expressed gratitude for the level of care their father received, underscoring that, at least in this experience, the facility could provide meaningful, compassionate attention.

Another entry echoed this positive sentiment, focusing on the admissions process as a valuable source of information for someone considering a tour. The reviewer described the manager, TJ, as knowledgeable and pleasant to talk to, appreciating the clarity and thoroughness of the information provided. The same thread of appreciation appeared again in a separate note, which praised the facility for being helpful and informative when details about a specific client were needed during a visit. The cadence of these comments tends to present TJ as a consistently reliable and approachable figure within the organization, a contrast to the harsher depictions elsewhere in the reviews.

Taken together, these accounts reveal a facility that can deliver both strong care and troubling lapses, depending on the encounter. The negative encounters emphasize concerns about how admissions and front-desk interactions are handled, as well as the handling of private information and the boundaries of HIPAA compliance. They also underscore how quickly a single moment - being shut at the door, or being pressed to disclose private medical data - can color a family's perception of a place that would otherwise be a potential home for a loved one. The positive narratives, meanwhile, highlight compassionate staff who take the time to explain, reassure, and stay engaged with families and patients, especially in the context of arranging tours and answering questions about a resident's wellbeing.

What emerges is a nuanced portrait: someone visiting the facility could walk away with a very different impression depending on whom they meet and what they observe in those initial moments. The presence of a consistent, knowledgeable advocate in TJ suggests there are strengths within the team and a potential for meaningful, patient-centered care. Conversely, the more troubling episodes point to gaps in staff training, privacy practices, and customer-facing policies that could undermine trust and comfort for families evaluating long-term care options. For anyone considering this facility, the takeaway is to seek firsthand experiences, ask pointed questions about admissions, privacy, and daily operations, and to weigh the experiences of multiple visitors to form a balanced view.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Nena & Ray's Guest Home Inc. 2, located in the charming city of Vallejo, CA, offers a warm and inviting assisted living community designed to cater to the needs of its residents. This Board and Care Home specializes in providing comprehensive care services that include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The home is particularly attuned to special dietary requirements, ensuring that residents receive nutritious meals tailored to their individual needs.

The community features a variety of amenities aimed at enhancing the comfort and quality of life for its residents. Residents can enjoy relaxing in a fully furnished environment complete with a dining room for shared meals, an outdoor space to unwind in nature, and a small library for quiet reading time. Housekeeping services are provided to give residents peace of mind while they focus on enjoying their daily activities.

Nena & Ray's Guest Home promotes an engaging lifestyle with scheduled daily activities that encourage social interaction and physical well-being. The serene garden adds to the tranquil atmosphere, making it an ideal place for residents to connect with nature or spend leisure time outdoors.

Conveniently situated near cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals, Nena & Ray's Guest Home ensures easy access to essential services and recreational options for both residents and visiting family members. With its dedicated staff and supportive environment, Nena & Ray's Guest Home Inc. 2 is committed to providing compassionate care and fostering a sense of community among its residents.

Nearby Places of Interest

Physicians

  • North Bay Pediatrics (0.1 miles)
  • Redwood Eye Center (1.4 miles)
  • North Bay Orthopaedic Associates (2.2 miles)
  • Gregory M. Coe, MD (2.3 miles)
  • North Bay Pediatrics (2.3 miles)
  • Solano Primary Care (2.3 miles)
  • Vallejo Foot & Ankle Clinic (2.7 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walmart Pharmacy (2.5 miles)
  • Walgreens (4.6 miles)
  • Rite Aid (4.8 miles)

Parks

  • Hanns Park (1.2 miles)
  • Hiddenbrooke Park (3.5 miles)
  • Southampton Park (3.8 miles)
  • Waterfront Park (7.3 miles)
  • Wildcat Canyon Regional Park (12 miles)
  • Shurtleff Park (12.6 miles)
  • Arlington Park (13.1 miles)

Restaurants

  • In-N-Out Burger (1.5 miles)
  • Denny's (1.6 miles)
  • Century Theaters 14 (1.9 miles)
  • Chick-Fil-A (2.2 miles)
  • Dead Fish (3.4 miles)
  • Sonic Drive-In (5.7 miles)
  • McDonald's (7.2 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (8.2 miles)
  • Starbucks (8.6 miles)
  • Starbucks (9.5 miles)
  • Valley Cafe (11.1 miles)
  • Starbucks (11.5 miles)
  • Journey Coffee (11.7 miles)

Hospitals

  • Sutter Solano Medical Center (2.2 miles)
  • Sutter Regional Medical Center (2.2 miles)
  • Kaiser Permanente Vallejo Medical Center (2.3 miles)
  • Sutter Health (9.1 miles)
  • NorthBay Healthcare Foundation (9.6 miles)
  • Sutter Fairfield Medical Campus (11.7 miles)
  • Sutter Regional Medical Foundation (11.7 miles)

Places of Worship

  • Trinity Faith Baptist Church (5.4 miles)
  • St Patrick's Youth Ministry (5.7 miles)
  • Bridge Ministry (10.5 miles)
  • Queen of All Saints (13.1 miles)

Transportation

  • Martinez Station (MTZ) (7.3 miles)
  • Napa Jet Center (8.4 miles)
  • North Concord/Martinez BART Station (12.6 miles)
  • Fairfield Transportation Center (12.9 miles)

Theaters

  • Century Theatres (10.1 miles)
  • Solano Drive In (11.6 miles)

Frequently Asked Questions

Where is Nena & Ray's Guest Home Inc. 2?

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