Mountain View Conv Hosp
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13333 Fenton Avenue, Sylmar, CA 91342
For more information about senior living options: (844) 490-3973
Miako is easy to work with, kind, respectful, and thorough in guiding the discharge process. April, the night shift nurse, goes above and beyond every day with compassion and professionalism. Teresa is hands-down the best CNA, always kind, attentive, and warm. Karima, the supervisor, shows exceptional attention to detail and is dedicated to supporting both staff and residents. Christine is incredibly dependable, always punctual, and consistently checks in with genuine care. Karl, the physical therapist, stands out as an exemplary professional with dedication and an outstanding work ethic. The staff - nurses, PT, OT, and cleaning personnel - are exceptional, professional, and make patients and families feel cared for. Mountain View Convalescent Hospital is described as wonderful, clean, pleasant, and full of caring staff who foster a strong sense of community.
The staff ignored the family's concerns and dismissed them completely. The facility showed a lack of attention, urgency, and basic compassion, which was shocking. Staff repeatedly dismissed concerns and demonstrated a complete lack of urgency. They only called an ambulance after the patient had vomited twice, by which time his condition was already worse. The facility failed the family in a major way and is not trustworthy for a loved one's care. The staff reportedly drugged a patient and treated others horribly, with no action taken despite evidence. The reviewer would give zero stars and warns others to run from the facility due to horrific service. There was never staff available to answer the phones; calls went unanswered and updates were not provided. The facility is severely understaffed, leaving patients neglected and staff uninterested in helping. The reviewer states the facility should have its license revoked and be shut down.Mountain View Convalescent Hospital in Sylmar is best suited for families pursuing short- to mid-term post-acute recovery where the priority is aggressive rehabilitation, solid discharge planning, and a care team that can translate therapy into real progress. The sub-acute program earns praise for therapists who know their craft, with notable contributions from the physical therapy team and a coordinated nursing, therapy, and social-work effort. The facility also positions itself as a practical Medicaid option, offering on-site dental work and a schedule of activities designed to keep residents engaged without turning the setting into a sterile hospital. For stroke recovery, hip or knee surgery, or diabetes-related rehab needs, Mountain View has repeatedly shown the capacity to move residents toward greater independence within a structured, hospital-like environment that families can navigate.
That strength comes with caveats. Those caring for loved ones with complex, ongoing medical needs or who require unwavering, around-the-clock responsiveness will want to consider alternatives. Across reviews, stories of neglect, alarmingly slow responses to concerns, and disorganization recur, including times when staff dismissed observations, actions were delayed, or discharge decisions seemed driven by insurance rather than patient readiness. Several accounts describe phones that rarely get answered, staff who appeared overwhelmed or unfriendly, and discharges prompted before a resident was truly prepared. In short, the same facility that can deliver meaningful rehabilitation can also expose families to moments of risk if staffing and communication falter.
On balance, the positives are substantial enough to make Mountain View a credible choice for many families. The care teams - nurses, CNAs, therapists, and social workers - are repeatedly described as compassionate and dedicated when oversight is strong. Discharge planning is highlighted as a strength, with admissions staff and coordinators who walk families through the process to ensure continuity of care after leaving the facility. Cleanliness and a welcoming environment contribute to a sense of community rather than a clinical trap, and the therapy department is frequently cited for tangible gains in mobility and function. The presence of on-site services - such as dentistry - and practical supports for dialysis and dietary accommodation further reinforce the facility's rehabilitation-focused appeal.
The darker threads cannot be ignored. Some reviewers depict a work culture where consistency and bedside responsiveness are not guaranteed, with patients left unattended for extended periods and care plans that feel piecemeal or poorly coordinated. Reports of miscommunication among nurses, therapists, and physicians, missed calls, and unsettled medication logistics color the experience for a portion of residents. There are also vivid cautions about personal belongings going missing and, in extreme cases, outright claims that patient care suffered due to understaffing or insufficient supervision. These experiences illuminate real risk that families must weigh alongside the potential for recovery and community.
To decide with confidence, visitors should scrutinize governance signals and day-to-day realities. Prospective residents should request a current therapy schedule, current staff-to-patient ratios, and a concrete discharge plan with milestones. A tour during active therapy times can reveal how well the team operates in real time, and meeting the case manager who will shepherd transitions is essential. Confirm Medicaid eligibility and any private-pay expectations up front, and inquire about a documented process for incident reporting and complaint resolution. Asking for recent references from families with similar rehab goals can also clarify whether the current environment aligns with recovery expectations.
Ultimately, Mountain View Convalescent Hospital offers a practical, recovery-forward option for families who can vigilantly oversee care and insist on clear, consistent communication. The strongest outcomes arise when the rehabilitation team operates in lockstep with engaged case management and a patient-first mindset. For families seeking an environment that prioritizes therapy, progressive mobility, and social engagement in a clean, well-maintained setting, Mountain View can be a strong fit. For those where reliable urgent responsiveness, flawless coordination, and consistently calm daily operations are non-negotiable, it may be prudent to explore alternatives that demonstrate steadier staffing and more predictable communication.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.Mountain View Conv Hosp is an assisted living community located in Sylmar, CA. Our community offers a wide range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle.
Some of the amenities available at Mountain View Conv Hosp include a beauty salon, cable or satellite TV, a computer center, a dining room, and a fitness room. Residents can also enjoy our fully furnished accommodations, gaming room, garden, and outdoor space. Our small library provides opportunities for reading and relaxation, while our Wi-Fi/high-speed internet keeps residents connected with friends and family.
We strive to ensure that all our residents' needs are met by offering various care services. These include 24-hour call system and supervision for their safety and peace of mind. Our dedicated staff also provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diets for those with specific dietary requirements and provide medication management to ensure residents receive their medications on time.
At Mountain View Conv Hosp, we understand the importance of providing engaging activities to enhance the well-being of our residents. That's why we offer concierge services to cater to individual preferences. Our fitness programs keep residents active and healthy while planned day trips allow them to explore the surrounding areas. Resident-run activities encourage social interaction among peers, while scheduled daily activities provide mental stimulation.
In addition to English, we have staff members who speak Spanish to better cater to the diverse needs of our residents. We are conveniently located near parks, pharmacies, restaurants, and hospitals for easy access to essential services.
At Mountain View Conv Hosp in Sylmar, CA, we are committed to providing exceptional care and creating a warm and welcoming environment for our residents.
This part of Sylmar, California, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies located within a few miles, access to medical supplies and prescriptions is easily accessible. The proximity to several hospitals, including Olive View Ucla Medical Center and Providence Holy Cross Medical Center Diabetes Education, provides peace of mind for any health-related concerns. In terms of dining options, fast-food chains like McDonald's and healthier alternatives like Sugar Suite are available within a short drive. Additionally, there are various parks nearby such as O'Melveny Park for leisurely outdoor activities. For spiritual support, Immanuel Bible Church offers a place for worship within the community. With cafes like Starbucks and Panera Bread close by, socializing with peers is also easily facilitated. Furthermore, specialized medical care from physicians at Prima Pediatrics and Facey Medical Group is readily accessible in this area. Transportation options are plentiful with easy access to airports like Hollywood Burbank Airport and efficient bus services to LAX from Van Nuys FlyAway Bus Terminal. Overall, this part of Sylmar provides a well-rounded living environment with essential services tailored to seniors' needs.
Mountain View Conv Hosp is located at 13333 Fenton Avenue, Sylmar, CA 91342 in Los Angeles County, California
Mountain View Conv Hosp on seniors.fyi includes 16 photos including images showing interior, landscaping, decor, fireplace, palm trees, trees, physical therapy, rehabilitation, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Entrance
Fireplace
Outdoor
Wall Art
Painting
Hallway
Exercise Equipment
Healthcare
