Maclay Healthcare Center
Save12831 Maclay Street, Sylmar, CA 91342
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Maclay Healthcare Center is a facility that has garnered a variety of experiences from patients and their families over the years. On one hand, some individuals have expressed satisfaction with the cleanliness of the premises and the attentiveness of staff, especially during visits. One visitor noted that the center was well-maintained, clean, and even offered outdoor therapy sessions when conditions permitted. Family visits were facilitated through a secure computer login system to ensure patient safety, showcasing efforts to maintain a controlled environment for visitors. This attention to overall cleanliness and security made a positive impression on those who toured or visited loved ones at Maclay.
However, contrasting experiences emerged from patients requiring more intensive care. One individual shared her harrowing experience after undergoing surgery and transitioning to hospice care at Maclay. Despite initial hopes for support in her vulnerable state, she encountered significant delays in receiving pain medication—sometimes enduring waits of an hour or longer while in distress. The lack of responsiveness was compounded by difficulties in administering her prescribed medications; rather than receiving crushed pills mixed adequately with applesauce as requested, she received an impractically small amount that was nearly impossible to tolerate. This unmet need for timely care led this patient to seek emergency intervention thrice during her two-week stay, resulting in a lengthy hospital admission afterward.
The loss of personal belongings further exacerbated her negative experience within the facility. Valuables including clothing, cash, a phone, and even beloved items like a leather jacket went missing during her tenure at Maclay. It took considerable effort—including filing a police report—to recover these possessions fully. Repeated interactions with staff regarding inventory lists failed to yield records or assurances about the safekeeping protocols in place for residents’ belongings. Perturbingly for families entrusting their loved ones' care to Maclay Healthcare Center, these accounts raised questions about administrative oversight and commitment towards residents’ property security.
In contrast to these negative experiences were accounts from families who felt that overall care diminished as their relatives declined physically and cognitively over time at Maclay. One reviewer reflected on watching their mother-in-law's health deteriorate over nearly nine years spent at the facility—a span marked by instances where adequate hydration fell through due to perceived understaffing during daytime shifts. They praised diligent night staff but expressed concern about consistent follow-through among day employees regarding patient needs—highlighting how advocacy is essential when dealing with vulnerable individuals who may not be able to voice their requirements effectively.
Other family accounts portrayed more favorable impressions of personnel at Maclay Healthcare Centre compared to previous experiences endured elsewhere in nursing homes across California. A reviewer highlighted exceptional service from all levels of staff—from cleaning crews to nurses—even referring to them as "angels." In times of transition toward end-of-life care for loved ones, there were expressions of gratitude toward the team’s empathetic treatment not only because it brought comfort but also fostered connection among family members going through difficult periods.
Ultimately, experiences at Maclay Healthcare Center reveal vastly different landscapes shaped by specific needs and expectations around patient care and support systems available within such facilities. While some praise its upkeep and caring staff—which can foster emotional well-being—it cannot be overlooked that others faced significant hurdles related to attentive healthcare delivery or safeguarding personal possessions during stays there—demonstrating how nuanced perspectives can emerge based on unique circumstances surrounding each resident's journey through rehabilitation or end-of-life transitions shared within its walls.
The Maclay Healthcare Center in Sylmar, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable living environment with fully furnished accommodations, private bathrooms, and access to outdoor spaces. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV, and high-speed internet.
Transportation needs are met with community-operated transportation services as well as arrangements for non-medical transportation and transportation to doctors' appointments. The community also provides move-in coordination assistance.
Meals at Maclay Healthcare Center are served in a restaurant-style dining room, allowing residents to enjoy delicious and nutritious food prepared by the staff. Special dietary restrictions are accommodated, including diabetes diet options.
The community places a strong emphasis on wellness and offers various programs to support mental and physical health. This includes a fitness room, wellness center, and mental wellness program. Daily activities are scheduled for residents' enjoyment, such as concierge services, resident-run activities, fitness programs, and planned day trips.
For peace of mind, the community features a security gate and 24-hour supervision with a call system in place for immediate assistance when needed. Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents receive their prescribed medications timely and accurately.
Language diversity is valued at Maclay Healthcare Center as Spanish is spoken by staff members who can communicate effectively with Spanish-speaking residents.
Within the vicinity of the community are several pharmacies where medication needs can be conveniently met. There are also nearby restaurants for additional dining options and three hospitals within close proximity for emergency medical care if needed.
Overall, Maclay Healthcare Center offers a comprehensive range of amenities and care services in a welcoming environment to promote comfort, wellbeing, and an active lifestyle for its residents.
Maclay Healthcare Center is located at 12831 Maclay Street, Sylmar, CA 91342 in Los Angeles County, California
Maclay Healthcare Center on seniors.fyi includes 14 photos including images showing interior, building, outdoor, landscaping, tree, trees, patio, dining, and more.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Is a Geriatric Care Manager the Right Choice for Your Family?
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Compassionate Conversations: How to Comfort Someone Who Is Grieving
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.