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3.9 from 71 reviews
5 stars
41
4 stars
10
3 stars
2
2 stars
5
1 stars
13
Overall Review of Maclay Healthcare Center
differentiator3 reviews mention this
Medication and diet support stands out
Residents describe careful medication handling and diet support, though a few report serious mistakes.
Some reviewers specifically mention how medications were managed and on time, and how the facility supported complex dietary needs. One family member described the community monitoring their loved one closely while coordinating many medications and accommodating special food textures. A different reviewer reported problems with medication delivery and a mismatch between the prescribed diet and what was provided.
common9 reviews mention this
Clean, spacious rooms are a common win
Cleanliness and room comfort come up repeatedly in visitor accounts.
Multiple reviewers describe the building as clean, with spacious, comfortable rooms and an overall well-kept feel. Several mention that residents had pleasant surroundings, including views and outdoor areas. A few comments also note the facility’s cleanliness during visits and tours.
common4 reviews mention this
Activities keep residents engaged
Residents and visitors describe regular activities and time outside.
Reviewers mention a steady schedule of activities and staff involvement, including dedicated activity programming. Some describe residents enjoying daily activities and the community taking people outside when weather is nice. One reviewer also highlights a staff member working in activities as caring and compassionate.
caveat4 reviews mention this
Staff communication can be hard
Communication by phone and urgent response times are recurring concerns in reviews.
A number of reviewers report trouble reaching staff, describing long holds, unresponsiveness, or delayed attention. One reviewer also raised concerns about emergency response after using the call button. While some comments praise individual nurses, these reviews suggest communication gaps can be especially stressful for families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
141 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Security gate
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Spanish
Nearby Places of Interest
Pharmacies
Rite Aid (1.2 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (2.3 miles)
Walgreens (4.5 miles)
CVS Pharmacy (5.2 miles)
CVS Pharmacy (5.7 miles)
Walgreens (5.7 miles)
Hospitals
Olive View Ucla Medical Center (2.7 miles)
Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (3.2 miles)
Rinaldi Convalescent Hospital (4.9 miles)
Veterans Administration (5.8 miles)
Kaiser Permanente Emergency (6.1 miles)
Wespark Non-Profit Cancer Support Center (9 miles)
Restaurants
McDonald's (4 miles)
McDonald's (5 miles)
Sugar Suite (5.2 miles)
Wendy's (6.2 miles)
In-N-Out Burger (6.4 miles)
Popeyes Louisiana Kitchen (6.7 miles)
The Habit Burger Grill (6.7 miles)
Places of Worship
Immanuel Bible Church (5.2 miles)
Parks
O'Melveny Park (5.6 miles)
Playground (6.5 miles)
Oak Spring Park (8.5 miles)
Holleigh Bernson Memorial Park (9.1 miles)
Lake Balboa Park (9.7 miles)
Valencia Glen Park (9.9 miles)
Cafes
Starbucks (6.4 miles)
Panera Bread (6.7 miles)
Starbucks (7.1 miles)
Starbucks (7.6 miles)
Honu Coffee (8.5 miles)
Starbucks (8.7 miles)
Starbucks (8.9 miles)
Physicians
Mid-Valley Comprehensive Health Center (7.1 miles)
Prima Pediatrics (7.2 miles)
Facey Medical Group (7.9 miles)
The Allergy and Asthma Institute of The Valley (8.2 miles)
Southern California Orthopedic Institute (8.2 miles)
Maclay Healthcare Center on seniors.fyi includes 14 photos including images showing interior, building, outdoor, tree, landscaping, trees, patio, dining, and more.
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Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Exercise Equipment, Gym, Rehabilitation, Physical Therapy, and Bright Lighting
Pathway and Grass
Outdoor Seating
Natural Light
Wall Art
Nature
Tree
Lounge
Pergola
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