Astoria Nursing And Rehab Center

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  • Interior

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  • Outdoors

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  • Garden

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  • Exterior

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Astoria Nursing And Rehab Center

14040 Astoria Street, Sylmar, CA 91342

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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    Overall Review

    Pros

    • pro Astoria Nursing and Rehab Center is praised for its cleanliness and pleasant environment.
    • pro The staff at Astoria is described as attentive and friendly, particularly highlighting the day shift staff, especially Maria.
    • pro The facility offers a variety of activities that residents enjoy, contributing to a positive atmosphere.
    • pro Visitors appreciated the security measures in place, ensuring a safe environment for residents.
    • pro Many reviewers noted that the physical therapy services provided were great and contributed positively to recovery outcomes.
    • pro The tour experience was well-received, with thorough explanations about the facility's offerings.
    • pro One review commended the overall care given to residents, leading to unexpected recoveries against initial expectations.
    • pro Astoria has adequate parking and convenient access right off the freeway, which adds to its appeal for visitors.

    Cons

    • pro The wait time for assistance after signaling the call light was often unacceptable, with reports of waiting over 25 minutes.
    • pro Meals provided to vegetarians were inadequate, consisting of minimal options like canned green beans and cottage cheese.
    • pro Staff on the night shift displayed a lack of urgency and care, making residents feel as though they were being treated as burdens.
    • pro Residents experienced discomfort due to room placements with individuals suffering from dementia who disrupted their peace during the night.
    • pro The air conditioning frequently malfunctioned throughout the facility, causing discomfort for residents sensitive to heat.
    • pro High school students harassed patients outside the facility, leading to concerns about safety and comfort for those attempting to enjoy outdoor time.

    Review

    Astoria Nursing and Rehabilitation Center has garnered a range of reviews that showcase both commendable aspects and significant areas of concern, reflecting the multifaceted nature of patient care in skilled nursing facilities. A common praise among reviewers is the facility's cleanliness and welcoming environment. Many visitors noted that Astoria maintains high hygiene standards, with clean premises and pleasant odors contributing to an inviting atmosphere. These first impressions are crucial as families often look for a safe and comforting place for their loved ones during recovery or prolonged care.

    A highlight mentioned in several reviews is the attentiveness of the staff, particularly during daytime shifts. Patients have reported that staff members like Maria offer excellent customer care, being responsive to their needs. Many families feel reassured by the presence of dedicated aides who are committed to supporting residents' health and well-being. Furthermore, activities designed to engage residents appear to be well-received; patients appreciated music sessions and various senior activities that fostered community within the facility.

    However, despite these positives, several reviews express discontent regarding the responsiveness of nursing aides during night shifts. One reviewer described waiting for over 35 minutes after activating a call light before receiving assistance—a delay deemed unacceptable for individuals requiring timely medical support. Such experiences underscore serious concerns about staffing levels or efficiency during less-busy hours, which can significantly impact patient comfort and safety.

    Another recurring theme involves dissatisfaction with food quality. While some family members felt that meals appeared acceptable, complaints emerged about blandness and tasteless options from multiple patients at Astoria Nursing Center. One resident indicated frustration with limited vegetarian alternatives when they were not provided adequate meals according to dietary preferences. This aspect raises pertinent questions about dietary management within facilities catering to diverse nutritional needs.

    Patient placement also appeared to be an issue for some residents at Astoria. One reviewer relayed a troubling experience where their mother was placed in a room next to a patient suffering from dementia, leading to nights filled with distress due to noise disturbances. It was suggested that separating rehabilitation patients from those exhibiting severe cognitive challenges could enhance overall comfort for those recovering from surgery or injury while minimizing interruptions in rest.

    Despite these mixed experiences concerning food quality and nighttime assistance, many families expressed gratitude towards Astoria’s overall approach to rehabilitation care following significant medical events such as surgeries or illness diagnoses. One family member recounted how their mother had made remarkable progress against some initial pessimistic prognoses thanks largely to the diligent support received at this center. Such testimonies reflect hope amid challenging circumstances—further emphasizing the importance of thorough evaluations when selecting a long-term care venue for loved ones.

    To summarize, Astoria Nursing and Rehabilitation Center demonstrates strengths in cleanliness, attentive daytime staff engagement, active programming opportunities for residents; however critical areas warrant improvement including response times during night shifts as well as meal offerings tailored better towards individual dietary requirements based on feedback received from current patients concerning taste preferences highlighting diversity among unique individual needs within senior living spaces ultimately ensuring high-quality supportive environments essential for healing processes experienced throughout older adult populations today across America’s healthcare landscape moving forward into future generations ahead!

    Features

    Housing

    • 218 resident community capacity 218 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Guasts at mealtime Guasts at mealtime
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Resident parking Resident parking
    • Restaurant-style dining Restaurant-style dining
    • Security gate Security gate
    • Small library Small library
    • Spa Spa
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Languages Spoken

    • English English
    • Spanish Spanish
    • Tagalog Tagalog

    Description

    Astoria Nursing and Rehab Center is a renowned assisted living community located in Sylmar, CA. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, we provide various conveniences to enhance the daily lives of our residents. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are readily available. We offer community-operated transportation for ease of movement outside the facility, as well as a computer center for residents to stay connected digitally. Our dining room provides a comfortable and sociable environment for meals, and our fitness room promotes physical activity for maintaining health. The rooms come fully furnished for immediate occupancy and include private bathrooms. A gaming room, garden, small library, spa, telephone access, outdoor space, resident parking, restaurant-style dining area, security gate ensure that all aspects of our residents' needs are met. Additionally, complimentary Wi-Fi/high-speed internet is available throughout the premises.

    Our care services are designed to provide round-the-clock support and assistance to our residents. We have a 24-hour call system in place along with constant supervision to ensure safety and security. Assistance with activities of daily living such as bathing and dressing is readily provided by our dedicated staff members. We also offer assistance with transfers for individuals with mobility issues. Our team manages medication administration meticulously and implements specialized diets like diabetes diet when necessary. To promote mental wellness, we have developed programs tailored towards supporting emotional health.

    Dining at Astoria Nursing and Rehab Center accommodates special dietary restrictions to cater to each individual's needs.

    To keep residents engaged and entertained throughout their stay with us, we offer an array of activities. Concierge services are available for personalized assistance, while fitness programs help maintain physical health. Planned day trips allow residents to explore nearby areas at their leisure while resident-run activities foster socialization among peers within the community. We also have a schedule of daily activities to ensure residents have a variety of options to choose from.

    At Astoria Nursing and Rehab Center, we understand the importance of meeting cultural and linguistic needs. In addition to English, our staff members are fluent in Spanish and Tagalog, ensuring effective communication with all residents.

    The community is conveniently located near various amenities including parks, pharmacies, restaurants, places of worship, and hospitals, allowing easy access to essential services and experiences.

    Overall, Astoria Nursing and Rehab Center strives to provide a comfortable and enriching environment for our residents, fostering a sense of belonging while offering comprehensive care services.

    Nearby Places of Interest

    This part of Sylmar, California offers a variety of amenities and services that may be appealing to seniors looking for a convenient and active lifestyle. There are several pharmacies located within a short distance, making it easy to access necessary medications. Nearby hospitals provide healthcare options, including specialized services such as diabetes education and cancer support. A range of dining options, from fast food to sit-down restaurants, cater to different preferences. Parks offer opportunities for outdoor recreation and relaxation, while places of worship provide spiritual nourishment. Additionally, there are numerous cafes for socializing and enjoying a cup of coffee. Various physicians' offices ensure access to medical care, while transportation options include airports and bus terminals for travel convenience. Overall, this area provides a diverse range of resources that can contribute to a comfortable and fulfilling senior living experience.

    Pharmacies

    • Rite Aid (0.3 miles)
    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (4.4 miles)
    • CVS Pharmacy (5.3 miles)
    • Walgreens (5.5 miles)
    • Rite Aid (5.7 miles)

    Hospitals

    • Olive View Ucla Medical Center (1.3 miles)
    • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (2.5 miles)
    • Rinaldi Convalescent Hospital (3.8 miles)
    • Veterans Administration (5.2 miles)
    • Kaiser Permanente Emergency (6.4 miles)
    • Wespark Non-Profit Cancer Support Center (7.9 miles)
    • Henry Mayo Neonatal Intensive Care Unit (8.9 miles)

    Restaurants

    • McDonald's (3.2 miles)
    • Sugar Suite (3.9 miles)
    • McDonald's (4.5 miles)
    • In-N-Out Burger (5.5 miles)
    • Del Taco (5.8 miles)
    • The Habit Burger Grill (5.9 miles)
    • McDonald's (5.9 miles)

    Parks

    • O'Melveny Park (4.2 miles)
    • Playground (7 miles)
    • Holleigh Bernson Memorial Park (7.7 miles)
    • Oak Spring Park (8.3 miles)
    • Valencia Glen Park (8.5 miles)
    • Lake Balboa Park (9.3 miles)

    Places of Worship

    • Immanuel Bible Church (4.9 miles)

    Cafes

    • Starbucks (5.5 miles)
    • Panera Bread (5.9 miles)
    • Starbucks (6 miles)
    • Starbucks (6.8 miles)
    • Honu Coffee (7.1 miles)
    • Starbucks (7.6 miles)
    • Starbucks (8.2 miles)

    Physicians

    • Prima Pediatrics (6.5 miles)
    • Mid-Valley Comprehensive Health Center (7.2 miles)
    • Facey Medical Group (7.3 miles)
    • The Allergy and Asthma Institute of The Valley (7.4 miles)
    • Southern California Orthopedic Institute (8.2 miles)
    • Triangle Medical Group (8.4 miles)
    • Dermatology Surgical-Medical Clinics Santa Clarita Valley (8.8 miles)

    Transportation

    • Van Nuys FlyAway Bus Terminal to LAX (7.5 miles)
    • Van Nuys Airport (VNY) (8.1 miles)
    • Baggage Claim (9.3 miles)
    • Hollywood Burbank Airport (BUR) (9.3 miles)
    • Burbank Airport Ride Share Pick Up (9.3 miles)
    • Terminal A (9.3 miles)

    Theaters

    • AMC Porter Ranch 9 (7.9 miles)

    Frequently Asked Questions

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