Country Manor Healthcare

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  • Interior

    An empty cafeteria with round tables and green chairs, featuring a painting and a wall clock on the wall.

  • Outdoors

    A row of wooden benches along a tree-lined sidewalk next to a building, casting shadows on a sunny day.

  • Decor

    A cozy living room with elegant furniture and a fireplace.

  • Living Room

    A cozy living room with a fireplace, sofa, armchair, and decorative plants.

  • Building

    An empty hospital hallway with doors on either side.

  • Bedroom

    A cozy hotel room with a bed, sofa, and dining area.

  • Trees

    A view of a building with trees and a parking lot in the foreground.

  • Bathroom

    A spacious bathroom featuring a large bathtub with surrounding tiles, a sink with cabinet storage, and a wall-mounted mirror.

  • Exercise Equipment

    A well-equipped home gym featuring stationary bikes, a multigym machine, and a treadmill.

  • Gym

    A well-equipped gym room with various fitness machines and weights.

  • Shower

    A spacious accessible bathroom with grab bars and a walk-in, curtain-covered shower.

  • Healthcare

    A hospital room featuring a bed with a floral-patterned cover, medical equipment, and simple furnishings.

Country Manor Healthcare

11723 Fenton Avenue, Lake View Terrace, CA 91342

For more information about senior living options: (844) 490-3973

4.2 from 21 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review of Country Manor Healthcare

Pros

  • pro Country Manor is a fantastic facility and they work with the VA.
  • pro Elvie made the admission process easy.
  • pro Katie, Allen, and Angel are consistently helpful on weekends.
  • pro Custodians, security guards, and groundskeepers are incredibly friendly.
  • pro The staff is super kind, helpful, and really cares about the residents.
  • pro The management is efficient in keeping families informed with updates.
  • pro The maintenance team is prompt in solving issues that arise.
  • pro The dietary staff prepare fresh, well-presented meals.
  • pro The environment is clean, safe, and conducive to social interaction among residents.

Cons

  • pro They would give 0 stars if they could.
  • pro They would not recommend this care facility at all.
  • pro The reviewer described Country Manor as a nightmare for their family after a stroke.
  • pro The CNAs were not doing their assigned jobs well.
  • pro Items such as clothes, a watch, upper teeth, and snacks reportedly went missing.
  • pro Staff allegedly refused a resident use of the phone and behaved with a mean attitude.

Review

Country Manor Health Care presents itself in these accounts as a place where warmth, communication, and a patient-first mindset really matter. Several families describe coming to Country Manor after difficult experiences elsewhere, and finding not only competent care but a culture of genuine courtesy and engagement. The facility is repeatedly tied to positive outcomes and a sense of peace for loved ones, with many highlighting the way staff work with residents and families to keep everyone informed, connected, and involved in the recovery and daily routines.

A large portion of the praise centers on the people who make up the team. Families name many staff members by name - Vernadette, Joel, Danika, Anthony, Grenalyn, Jacob, John, Josh, Miko, Isabel, Stanislas, Lydia, Freddy, and the Bettys, among others - who are remembered for being attentive, friendly, and thorough. Elvie is singled out for smoothing the admission process during what was undoubtedly a hectic and stressful period, and several relatives thank Katie, Allen, Angel, Paula, Shirly, and others for their ongoing support. Even the custodial, security, and grounds staff receive commendations for their welcoming demeanor. The consistent thread is that staff not only perform tasks but also cultivate relationships, keeping families in the loop with updates - whether the news is good or bad.

Communication stands out as a hallmark across many reviews. The staff are praised for their willingness to provide timely updates and for the open lines of communication with families. Visitors frequently encounter staff in hallways, at nurses' stations, and in common areas who are approachable and engaged. Because many families visit often, they repeatedly remark on how easy it is to run into people they know and how the team actively fosters a sense of community. The facility is portrayed as being transparent with patient progress and setbacks alike, which gives families a sense of being partners in care rather than observers.

The environment and resident community are described as safe, clean, and welcoming, with a particular nod to the veteran presence among residents. Several accounts mention the VA connection and the facility's collaboration with VA appointments, underscoring a respect for veterans and a familiarity with their needs. Families note that the surroundings feel clean and cozy, and that personal touches in rooms - along with the ability to connect with neighbors - enhance the feeling of home. The community atmosphere is reinforced by positive interactions with staff across shifts, who often go above and beyond to accommodate dietary needs, activities, and social engagement.

Numerous stories emphasize long-term commitment and real peace of mind. One family recounts Country Manor's care for a parent across about 15 years, including through mental illness, physical illness, and Hospice care. The caregiver gratitude centers on steady, compassionate care and clear, ongoing communication with families. Other reviews celebrate transitions - from hospital-to-care facility or from home into Country Manor - with smooth admissions and a steady hand guiding families through the process. A number of reviews specifically commend dietary staff, noting fresh, well-presented meals tailored to residents' diets, and maintenance teams who respond promptly to issues. The overall takeaway is that Country Manor can be a reliable, steady presence for families facing the challenge of placing a loved one in a facility.

There are also deeply personal expressions of gratitude for individual staff members who made meaningful differences in care. Families thank specific caregivers - Malu, Elvie, Josh, Joel, Lidia, and several others - who helped their loved ones recover strength, gain weight when needed, or feel more secure and cared for. The sense of gratitude extends to the entire network of support: from the nursing and therapy teams to the reception, security, and food service sectors - that every person plays a role in the resident's well-being. The recurring sentiment is that Country Manor is a place where families feel heard and where the staff genuinely care about each resident's health, dignity, and comfort.

Not every account is uniformly positive, and one detailed review presents a stark counterexample. In this case, the author expresses grave concern about how a loved one was treated after being assigned to Country Manor at Lake View Terrace. The reviewer alleges a series of troubling experiences: a nurse crying due to lack of assistance, missing personal items like clothes and a watch, questions about dental care and a dentist, unclear or mishandled paperwork related to guardianship and authorization, and missing snacks or other staples. They describe the resident as heavily medicated and repeatedly found in distressing conditions, including urine-soaked pants and a TV-less room, and ultimately move the relative to another facility where conditions reportedly improve. The reviewer states that despite multiple letters and calls, they received little to no satisfactory response. This account acts as a sobering counterpoint to the otherwise overwhelmingly positive reviews and highlights that experiences can vary significantly and that thorough, proactive advocacy by families remains essential.

Despite this negative experience, several other families continue to recommend Country Manor with strong enthusiasm. They point to the VA integration, the staff's willingness to keep families in the loop, the professional and compassionate care, the facility's clean and safe environment, and the sense of community among residents as reasons to choose Country Manor for elderly or Veteran-focused care. The testimonials collectively portray Country Manor as a place where many residents receive attentive, respectful, and comprehensive care, with dedicated staff who strive to meet dietary, medical, and emotional needs while maintaining open channels of communication with loved ones.

Overall, the picture painted by these reviews is one of a facility that is deeply invested in the welfare of its residents and the peace of mind of their families. The majority of commenters emphasize warmth, accessibility, and a collaborative approach to care that prioritizes transparency and personal connection. There are clearly opportunities for improvement in some cases, and the strongest reminder to prospective families is to visit, speak with staff, ask detailed questions, and observe the facility's operations firsthand. In doing so, families can gauge alignment with their loved one's needs and determine how well Country Manor's culture and approach to care fit their expectations for safety, dignity, and compassionate support.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (6 miles away) Burbank-Glendale-Pasadena (6 miles away)
  • Los Angeles International (24 miles away) Los Angeles International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Manor Healthcare in Lake View Terrace, CA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can indulge in beauty treatments and hair styling. There is also cable or satellite TV available in each room for entertainment purposes.

Transportation is made convenient with community-operated transportation as well as transportation arrangements for non-medical needs and doctor's appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access provided throughout the community.

The dining experience at Country Manor Healthcare is restaurant-style, ensuring that residents receive delicious and nutritious meals prepared by professional staff who cater to special dietary restrictions such as diabetes diets. Meals are served in a spacious dining room for communal enjoyment.

Residents can engage in various activities to enhance their physical and mental well-being. The fitness room encourages residents to lead active lifestyles, while the gaming room provides opportunities for friendly competition. For those who prefer more quiet leisure time, the small library offers a peaceful retreat.

The caring staff at Country Manor Healthcare provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents' health needs are met. Additionally, a mental wellness program aims to support residents' emotional well-being.

The community's location ensures easy access to nearby parks, pharmacies, restaurants, places of worship, and hospitals. This allows residents to enjoy outdoor activities and maintain necessary healthcare services without hassle.

Overall, Country Manor Healthcare offers a comfortable, fully furnished living environment where seniors can receive personalized care services while enjoying a variety of amenities and engaging in fulfilling activities.

Nearby Places of Interest

Lake View Terrace, California offers convenient access to essential services such as pharmacies, hospitals, and physicians within a reasonable distance. The area is home to various dining options ranging from fast-food chains like McDonald's and Wendy's to local cafes such as Starbucks and Panera Bread. Additionally, there are several parks nearby for leisurely activities and places of worship for spiritual needs. Transportation options include Hollywood Burbank Airport, North Hollywood Metro Station, and Van Nuys FlyAway Bus Terminal, making it easy to travel within the city or out of town. For entertainment, residents can visit AMC Burbank 16 or Regal Sherman Oaks Galleria theaters. Overall, Lake View Terrace provides a well-rounded environment with amenities suitable for senior living.

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.3 miles)
  • Rite Aid (5.2 miles)

Hospitals

  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (3.8 miles)
  • Olive View Ucla Medical Center (4.5 miles)
  • Kaiser Permanente Emergency (4.9 miles)
  • Rinaldi Convalescent Hospital (5.7 miles)
  • Veterans Administration (5.7 miles)
  • Providence St Joseph Medical Center (9.5 miles)

Restaurants

  • McDonald's (4.3 miles)
  • McDonald's (4.8 miles)
  • Wendy's (5.4 miles)
  • Sugar Suite (6.1 miles)
  • In-N-Out Burger (6.6 miles)
  • Wendy's (7.4 miles)
  • Castaway (7.5 miles)

Places of Worship

  • Immanuel Bible Church (4.9 miles)

Parks

  • Playground (5 miles)
  • O'Melveny Park (6.9 miles)
  • Van Nuys Sherman Oaks Park (8.9 miles)
  • Lake Balboa Park (9.1 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (6.1 miles)
  • Southern California Orthopedic Institute (7.3 miles)
  • Prima Pediatrics (9.1 miles)
  • Facey Medical Group (9.7 miles)

Transportation

  • Baggage Claim (6.4 miles)
  • Hollywood Burbank Airport (BUR) (6.4 miles)
  • Burbank Airport Ride Share Pick Up (6.4 miles)
  • Terminal A (6.4 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (7.2 miles)
  • North Hollywood Metro Station (7.9 miles)
  • Van Nuys Airport (VNY) (8 miles)

Cafes

  • Starbucks (6.6 miles)
  • Starbucks (6.9 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.4 miles)
  • Panera Bread (8.6 miles)
  • Starbucks (8.7 miles)
  • Starbucks (8.9 miles)

Theaters

  • AMC Burbank 16 (8.4 miles)
  • Regal Sherman Oaks Galleria (9.8 miles)

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