Nova Pierce Park in Pacoima, CA
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12700 Van Nuys Blvd, Pacoima, CA 91331
For more information about senior living options: (844) 490-3973
The worker performed a clean and fast job. The service was great. The place feels very homely. The staff were super nice. It is the greatest place on Earth. The place feels like home to residents. A staff member in the office patiently helped applicants finish their applications.
One reviewer notes that phone numbers are never answered and they cannot reach the company. They claim tenants bullied a child and management did nothing to intervene, leaving residents feeling unsafe. They describe the area as "Ghetto as hell" and warn others to bring a strap. They call the complex a "breeding ground for human scum." They report a rude and disrespectful employee who spoke harshly when asked to keep noise down. They criticize the property for lacking infrastructure, noting some buildings don't have numbers.Nova Pierce Park in Pacoima is best suited for a senior audience seeking a modest, home-like environment where daily life feels steady and staff interactions are approachable. The place rings true for residents who value quiet, predictable routines and a sense of belonging over prestige or resort-like amenities. It works for those who want a straightforward, low-stress setting with basic services and a staffing presence that can be helpful in day-to-day tasks. In short, it's a practical choice for seniors who aren't chasing luxury but do want a calm, community-focused atmosphere where frontline staff are reachable and the vibe remains largely peaceful.
Those who may want to consider alternatives are seniors who prioritize rigorous safety guarantees, robust on-site care, and clear, consistent communication. Several reviews highlight recurring frustrations with responsiveness and access to staff, suggesting that urgent questions or emergencies could be better handled elsewhere. The property also appears to struggle with infrastructure gaps and maintenance reliability, plus occasional tensions around safety and neighborhood conditions. For residents who require strong disability accommodations, more comprehensive assisted living features, or a campus with highly structured programming and transportation options, a different community would likely be a better fit.
The strongest positives here center on the quiet, homelike feel and the perception of decent service in less formal moments. Residents and families note a peaceful environment and interactions with genuinely courteous staff at times, including responsive front-desk help during certain processes. Some reviewers specifically point to a supportive office team and a sense of welcome upon inquiry or application. When these favorable experiences occur, they reinforce a sense of belonging and comfort that is essential for daily living, especially for seniors who value familiarity and a simple, dependable routine.
Yet the drawbacks are hard to ignore and can blunt the appeal for many families. Inconsistent communication stands out as a recurring pain point, with reports of unanswered calls and delayed responses that make navigating leases, payments, or service requests frustrating. Safety concerns outside the immediate living spaces and perceived management gaps contribute to a sense of unease for those who worry about their loved ones' security. Infrastructure issues - such as confusing layout elements, uneven maintenance, and a lack of clear building numbering - can complicate courtesy visits, emergency access, or staff coordination. Taken together, these cons commonly offset the pros for households weighing medical needs, mobility support, or rapid assistance.
For families evaluating options, the prudent path is to verify concrete basics: how quickly staff respond to calls, what kinds of on-site care and emergency support are available, and whether transportation and meals align with expectations. Seek specifics on accessibility features, caregiver availability, and the cadence of housekeeping or laundry services. Tour at different times to gauge consistency of service, and speak with multiple residents about responsiveness, safety, and overall satisfaction. Clarify parking logistics, security measures, and how management handles complaints or escalations. These questions help separate a calm, low-key living environment from one that cannot reliably support aging in place or escalating care needs.
The bottom line: Nova Pierce Park serves a particular profile well - seniors who want a modest, welcoming, homey setting with approachable staff and a calm daily rhythm, and who are not counting on high-end amenities or guaranteed, round-the-clock care. It is less well suited for those who require strong, consistent safety guarantees, robust disability accommodations, or a tightly managed environment with predictable operations. Families weighing this community against other options should prioritize safety, responsiveness, and care capabilities above ambiance. A candid comparison with other assisted living choices - focusing on emergency response, disability accommodations, and staff stability - will reveal whether this address offers the right balance of peace and practicality, or if a more structured option is warranted.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Burbank-Glendale-Pasadena (6 miles away) Los Angeles International (23 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Nova Pierce Park is an assisted living community located in the vibrant neighborhood of Pacoima, CA. Our community is designed to provide a comfortable and secure environment for seniors who require assistance with their daily activities.
At Nova Pierce Park, we believe in catering to the individual needs and preferences of our residents. We strive to create a sense of home where they can enjoy their independence while receiving the care they require. Our dedicated staff members are available around the clock to provide personalized care and ensure the safety and well-being of our residents.
Our community offers a range of amenities to enhance the quality of life for our residents. We understand the importance of spiritual well-being, which is why we facilitate devotional services off-site, allowing our residents to nurture their faith and maintain a strong connection to their spirituality. Additionally, our indoor common areas provide social spaces for residents to interact, engage in stimulating conversations, or simply relax.
We also offer specialized care services for individuals with diabetes. Our trained staff members are knowledgeable in managing diabetes and can provide assistance with medication management, blood sugar monitoring, and healthy meal planning to promote overall wellness.
Keeping our residents engaged and active is paramount at Nova Pierce Park. We organize various devotional activities offsite, creating opportunities for socialization while respecting individual beliefs. This enables residents to explore their spirituality within a supportive community.
In addition to offering exceptional care and amenities within our community, Nova Pierce Park benefits from its convenient location in Pacoima. With one park nearby, our residents can enjoy strolls or picnics amidst beautiful natural surroundings. The presence of eight pharmacies ensures easy access to medications and healthcare supplies. Three restaurants nearby offer diverse dining options for those looking to explore culinary delights outside of our community's dining program. For those seeking spiritual nourishment, there is a place of worship close by where they can find solace and connect with like-minded individuals.
Lastly, having five hospitals near Nova Pierce Park provides peace of mind for both residents and their families, knowing that quality healthcare is readily available in the event of an emergency or medical need.
At Nova Pierce Park, we strive to create a welcoming and supportive environment where seniors can thrive physically, emotionally, and spiritually.
This part of Pacoima, California offers a variety of amenities that may be of interest to seniors looking for a convenient and active lifestyle. With multiple pharmacies such as CVS and Rite Aid nearby, access to healthcare and medications is easily accessible. There are also several hospitals in the area, including Tebi Sina Dr at Providence Holy Cross Medical Center Diabetes Education, providing peace of mind for medical emergencies. In terms of dining options, there are familiar fast food chains like McDonald's and Wendy's, as well as local favorites such as Sugar Suite and La Corona Mexican Grill. For recreational activities, there are parks like O'Melveny Park and Lake Balboa Park for leisurely walks or picnics. Additionally, there are places of worship like Immanuel Bible Church for spiritual fulfillment. Convenient public transportation options can be found with the Van Nuys FlyAway Bus Terminal to LAX and North Hollywood Metro Station nearby. Overall, this neighborhood offers a mix of services and facilities that cater to the needs of seniors looking for a comfortable and vibrant community to call home.
Nova Pierce Park is located at 12700 Van Nuys Blvd, Pacoima, CA 91331 in Los Angeles County, California
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