14060 Astoria Street, Sylmar, CA 91342
For more information about senior living options: (866) 208-4318
Golden Assisted Living Costs & Pricing
At Golden Assisted Living, the monthly costs for accommodations reflect a premium compared to both Los Angeles County and the broader California market. For those seeking a semi-private room, the rate is set at $4,500, significantly higher than the county average of $3,349 and the state average of $3,333. When it comes to studio apartments, Golden Assisted Living's price jumps to $8,000, which starkly contrasts with the local and state averages of $4,172 and $4,145 respectively. These figures indicate that while Golden Assisted Living may command higher costs than its competitors in the area, they likely offer unique services or amenities that justify this investment in quality care and comfort.
| Floor plans | Golden Assisted Living | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $4,500 | $3,349 | $3,333 |
| Studio | $8,000 | $4,172 | $4,145 |
Overall Review of Golden Assisted Living
Pros
The staff are very good, polite, and respectful.- The facility is well maintained.
- Residents can come and go as they like, with all necessary stores within a mile.
- Staff attend to residents promptly and caringly.
- Golden Assisted Living Facility is a gem.
- The administrator and assistants are all-hands-on-deck, tirelessly working on residents' needs.
- The dining fare is on par with what is expected at most assisted-living facilities.
- The community is very clean and well-kept.
Cons
A resident reportedly suffered abuse, neglect, and deprivation of medical attention, with unsanitary conditions. - An unreported incident left a resident with a black eye, and a midnight transfer occurred without family notification, with authorities never notified and the resident going missing for days.
- A staff member was heard yelling at a resident, and nurses were described as mean, especially on the night shift.
- The food is described as horrible and there are no activities for residents.
- The facility is described as horrible, with safety and communication concerns raised by reviewers.
- The reviews warn not to send loved ones to this place.
Review
Golden Assisted Living in Sylmar is best suited for families seeking a practical, cost-conscious option where dependable caregiving and a stable, community-focused atmosphere take precedence over high-end amenities. This community works well for residents who want consistent, hands-on attention from staff, predictable daily routines, and convenient access to shops, parks, and services within a short drive or walk. It fits older adults who are comfortable living in an established building that is kept clean and well managed, with an emphasis on day-to-day care and personal contact with caregivers. Those looking for a modern campus, luxury accommodations, or highly specialized medical programming may want to look elsewhere.
Key strengths show up in the people delivering care. Long-tenured staff come across as friendly, capable, and genuinely caring, and the administrator is viewed as on-call and responsive. The physical plant, while dated, is maintained in good working order, and the neighborhood setting in Sylmar keeps residents connected to nearby shopping and community resources. Dining is functional and has shown improvement with new cooks, offering flexibility to dine in the dining room or have meals delivered to a resident’s room. Transportation for local outings and access to outdoor spaces, such as a pergola and a welcoming patio, help sustain social engagement and everyday independence for many residents.
Yet the community cannot ignore a track record that includes troubling safety narratives and service gaps. Several accounts describe serious concerns around abuse or neglect, mishandled medical attention, and distressing transfers conducted without timely family notification. Night-shift interactions have been described as harsh by some, raising questions about staff morale and communication style during vulnerable hours. Food quality, while acceptable for some, is criticized by others as inconsistent, and there are mentions of a perceived lack of structured daily activities. Taken together, these reports create substantive safety and trust questions that prospective families must scrutinize through current incident logs, QA processes, and on-site observations before making a decision.
Despite these red flags, certain positives do create value that can offset risks for the right resident. The care team’s accessibility and the administrator’s hands-on approach can yield prompt responses to questions and care needs, reducing hesitation and anxiety for families. A setting with reliable transportation and outdoor spaces fosters independence and socialization, while ongoing renovations and repainting demonstrate a commitment to improving the environment even if the footprint remains older. The price point, competitive for the area among similar-aged facilities, offers a pragmatic balance between affordable care and acceptable quality for households prioritizing practical support over upscale surroundings.
For families that should consider alternatives, the signal is clear: high-acuity medical needs, memory care requirements, or a non-negotiable demand for transparent, rigorous safety protocols may not be best met here. If prior experiences or current impressions point to repeated concerns about staff behavior, or if there is a lack of accessible, verifiable incident reporting and accountability, it would be prudent to compare with facilities featuring stronger QA programs and more modern infrastructure. Similarly, those who expect consistently varied daily programming and consistently high-quality meals across all shifts may wish to explore competitors with more robust activity calendars and culinary standards.
Prospective residents and their families can gain clarity through a disciplined visit. A thorough tour should include conversations with the administrator, frontline caregivers, and kitchen and maintenance staff; request copies of incident logs and the facility’s QA plan; inquire about room-mate matching, accessibility features, and the renovation timeline; and observe dining service, transportation logistics, and activity offerings during peak hours. Ask precisely how emergencies and changes in care plans are communicated, and verify current safety practices. By combining direct observations with a request for up-to-date safety history, Golden Assisted Living can be evaluated as a viable option for those who value attentive staff, an accessible location, and a sensible cost-to-care balance, while recognizing that some families will prefer a setting with stronger, verifiable safety assurances and a more modern, consistently engaging environment.
128 resident community capacity
Assisted Living
Independent Living
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Burbank-Glendale-Pasadena (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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