The Rehabilitation Center Of Santa Monica

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  • Interior

    An elderly person receiving assistance during mealtime in a care facility.

  • Outdoors

    A peaceful urban sidewalk lined with trees and buildings, featuring a prominent street sign.

  • Building

    A modern building surrounded by greenery under a clear blue sky.

  • Architecture

    A building with a sign for the Goldstar Simulation & Training Center of America, surrounded by trees.

  • Trees

    A modern building surrounded by lush trees under a clear blue sky.

  • Dining

    A delicious meal featuring pulled pork, beans, cornbread, and assorted vegetables.

  • Lighting

    A well-lit hallway with yellow walls and carpet, featuring multiple doors and decorative art.

  • Outdoor

    A serene outdoor patio space featuring red umbrellas and comfortable seating, perfect for relaxation.

  • Seating

    A modern waiting area featuring comfortable seating and a digital display.

  • Exercise Equipment

    A well-equipped physical therapy room featuring various exercise and rehabilitation tools.

  • Healthcare

    A view of a hospital patient room with two beds and calming decor.

The Rehabilitation Center Of Santa Monica

1338 20Th Street, Santa Monica, CA 90404

For more information about senior living options: (844) 490-3973

3.5 from 35 reviews
5 stars
20
4 stars
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0
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1 stars
12

Skilled Nursing Facility

Overall Review of The Rehabilitation Center Of Santa Monica

Pros

  • pro The facility provides compassionate care, expert staff, and a warm environment that helps residents recover with dignity and comfort.
  • pro Residents report caring, attentive, and hardworking staff, with particular praise for Jesus the CNA.
  • pro Santa Monica Rehabilitation Center is clean, well-organized, and has a warm, welcoming atmosphere with knowledgeable and patient staff.
  • pro The rehab services are extensive and well-equipped, and the facility is nicely located near the beach.
  • pro The kitchen features a restaurant-quality chef who prepares delicious meals, enhancing overall satisfaction.
  • pro The staff are polite, respond promptly, and the rooms are well-maintained and clean, contributing to a positive experience.
  • pro The administrators and management are regarded as amazing and responsive, with a focus on quality care.
  • pro The environment offers enjoyable activities and a home-like feel that makes residents feel comfortable.

Cons

  • pro One reviewer described the place as disgusting, with insufficient staff, and said she had to emergency-remove her husband on the first day because no one responded to his nurse call button.
  • pro Another reviewer characterized the care as the worst ever, citing short staffing, patient neglect, and rude staff, and claimed the husband almost died from being confined to bed.
  • pro A reviewer warned families not to leave their loved ones there.
  • pro A reviewer alleged elder abuse by staff and described management as absolutely horrible.
  • pro The food was described as horrible, comparable to canned dog food.
  • pro Frequent turnover of staff and administrators leads to inconsistent care and poor communication with families.
  • pro Families are not kept informed of changes, and it is hard to reach the facility by phone.
  • pro One reviewer claimed the place is not a rehabilitation center but an old folks' home.
  • pro Pain medication was delayed for more than an hour.
  • pro The facility has declined in quality due to staffing shortages, according to some reviews.

Review

In this facility, compassion, expertise, and a welcoming atmosphere are repeatedly described as the core of the experience. Residents and families alike speak of a place where care feels personal and attentive, where the staff's dedication shows up in the everyday acts of kindness that help people recover with dignity and comfort. Many highlight the steady presence of skilled nurses and CNAs who form the backbone of the operation, creating a sense of reliability and trust. The environment is often painted as warm and home-like, with reviewers noting that the team doesn't just perform tasks but genuinely looks after the people who live there.

A number of accounts celebrate the staff as the heart of the facility. Specific names surface with appreciation: Jesus the CNA is described as a truly wonderful and helpful person who consistently checks in to ensure requests are completed correctly. Shakira in the office is praised for her readiness to handle concerns and requests. Across multiple reviews, the nursing staff is described as efficient, patient, and quick to respond to questions. The care team is repeatedly credited with making loved ones feel comfortable and well taken care of, which contributes to a broader sense that this is a place where residents are known and tended to with care.

The culinary side of the experience also stands out in a number of positive testimonies. Several reviewers refer to the kitchen as a standout, with a chef who prepares meals that feel restaurant-quality and delicious. The dining experience is cited as a strong point, with some noting that the menu offers good variety and tasty options that contribute to overall satisfaction. The emphasis on good food, attentive care, and a well-organized, clean environment helps to create a rehabilitative setting where residents can focus on recovery and daily living with less stress.

Beyond care and food, residents speak highly of the rehab and activity programs, especially in newer or well-equipped facilities that feel modern and well-kept. Commentators highlight the extensive rehab services and the availability of up-to-date equipment, alongside a lively but respectful atmosphere where activities and staff help residents stay engaged. The proximity to leisure opportunities, including beaches and family visits, is also mentioned by some as a plus, contributing to a sense of well-being and normalcy even during recovery.

Yet the picture is not uniformly positive. A substantial portion of the feedback presents serious concerns about care quality and safety. Some families recount frightening experiences where staff were slow to respond to calls, or where a loved one needed urgent attention and help did not arrive promptly. One reviewer describes an emergency situation in which they had to remove a husband from the facility due to inadequate response, and another notes that no nurse call button responses or phone calls were addressed. Such incidents paint a very different shade of the facility's reputation, underscoring the critical reality that staffing levels and responsiveness can dramatically alter outcomes for residents.

There are accounts that accuse the facility of neglect and insufficient staffing, with phrases like "short-staffed" and "patient neglect" appearing alongside claims that a resident nearly died due to a lack of supervision. Some reviewers report ongoing issues with communication and transparency, including difficulty reaching a billing office and a sense that families were not kept informed of changes in care or administration. A few forums describe broad disdain for the management and a troubling turnover in leadership, which some readers interpret as a sign of systemic problems rather than isolated incidents.

Elder-care concerns and privacy issues also surface in the reviews. One disturbing account mentions an interaction in which a staff member allegedly made an inappropriate comment about a patient's privacy, followed by strong language that implied elder abuse. The text suggests a highly upsetting encounter that has left the reviewer feeling profoundly unsettled. Other negative narratives speak of elder care challenges, including delays in essential tasks like toenail care and physical therapy, with comparisons drawn to efforts by family members that outpace what the facility provides. These anecdotes illustrate a fear that some residents may not receive the level of attention or dignity they deserve.

The overall sentiment across the collection of testimonials is mixed and highly polarized. Some families describe the facility as a beacon of comfort and professional care, praising the staff, environment, and recovery-oriented programs. Others recount experiences that are deeply troubling - allegations of abuse or neglect, poor communication, and alarming lapses in basic safety. One reviewer who had first-hand experience labeled the place as "disgusting," while another person described it as "an old folks home where people come to die." The contrast between these perspectives is striking and serves as a stark reminder that outcomes in long-term and rehabilitation settings can vary widely, depending on the day, the staff on duty, and the leadership guiding the facility.

For anyone considering this facility, the takeaway is to approach with eyes wide open and to gather a broad range of voices. The positive experiences emphasize a culture of compassion, professional expertise, and a living room-like warmth that can support recovery and long-term well-being. The negative accounts, by contrast, highlight critical red flags to investigate: staffing ratios, response times to nurse calls, communication with families, and the consistency of care across shifts and administrators. Visiting multiple times, speaking with current residents and families, and asking pointed questions about nursing coverage, meal quality, rehabilitation pacing, and privacy safeguards can help prospective residents and their loved ones form a more complete picture. The facility presents as a place of strong strengths and serious challenges, and the best path forward is a careful, informed assessment tailored to individual needs and priorities.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (7 miles away) Los Angeles International (7 miles away)
  • Burbank-Glendale-Pasadena (14 miles away) Burbank-Glendale-Pasadena (14 miles away)
  • Long Beach (Daugherty) (24 miles away) Long Beach (Daugherty) (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Rehabilitation Center of Santa Monica is a premier assisted living community located in the beautiful city of Santa Monica, CA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

For those who like to look their best, our on-site beauty salon is available for use. Residents can also enjoy their favorite shows or movies with access to cable or satellite TV. Our community operated transportation provides convenient transportation options for outings and appointments.

For those who like to stay connected, our computer center offers internet access and Wi-Fi/high-speed internet is available throughout the premises. Our fully furnished accommodations provide all the comforts of home, including private bathrooms and kitchenettes.

Residents can indulge in a variety of activities at our gaming room, small library, fitness room, and outdoor space. Our dining room offers restaurant-style dining with special dietary restrictions accommodated. The wellness center provides mental wellness programs and assistance with activities of daily living.

Our dedicated staff is available 24/7 with a 24-hour call system and supervision to ensure the safety and well-being of our residents. Assistance with bathing, dressing, transfers, and medication management are provided by our trained caregivers.

We offer transportation arrangements for non-medical needs as well as doctors' appointments. For those who enjoy exploring the local area, we have many nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

At The Rehabilitation Center of Santa Monica, we strive to provide a vibrant and engaging environment for our residents. With concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities there's always something exciting happening here.

Come experience exceptional assisted living at The Rehabilitation Center of Santa Monica in beautiful Santa Monica!

Nearby Places of Interest

Restaurants

  • Tartine Santa Monica (0.1 miles)
  • Santa Monica Brew Works (0.3 miles)
  • Erewhon Market (0.7 miles)
  • Bodega Wine Bar (0.9 miles)
  • Bay Cities (0.9 miles)
  • 1212 Santa Monica (1.3 miles)
  • True Food Kitchen (1.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.4 miles)
  • Rite Aid (0.5 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.8 miles)

Hospitals

  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (0.3 miles)

Parks

  • DOG PPL - Dog Park, Bar, Cafe & Lounge (1.1 miles)
  • Palisades Park (1.4 miles)
  • Santa Monica State Beach (1.4 miles)
  • Ocean View Park (2.1 miles)
  • Penmar Recreation Center (2.1 miles)
  • South Beach Park (2.2 miles)
  • Will Rogers State Historic Park (2.5 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.6 miles)
  • The Rose Cafe & Market (2.3 miles)
  • Gjusta (2.4 miles)
  • Intelligentsia Coffee (2.7 miles)
  • Great White (2.9 miles)
  • Chocolate Bash (3 miles)

Physicians

  • UCLA Stein Eye Institute Westwood (3.2 miles)
  • Kaiser Permanente Culver Marina Medical Offices (3.9 miles)

Theaters

  • AMC Century City 15 (4.1 miles)

Places of Worship

  • King Fahad Mosque (4.2 miles)

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