Pacific Post Acute

Pros

• The Flower garden facility is highly regarded and praised for its excellent care and dedicated staff.
• Dr. John and Director of Nursing, Virginia, are highly respected and contribute to the facility's great administration.
• The facility stands out for having all of their own nurses, with many of them having long tenures at the facility.
• The short term rehab services provided at the facility are highly recommended by a satisfied patient who would return if needed.
• The reviewers express gratitude towards the facility for their good care and commendable service.

Cons

• The facility did not know the patient's location and claimed ignorance about his ability to walk, demonstrating a lack of awareness and attention to patient needs.
• The staff exhibited indifference when confronted about the patient's blistering injuries, providing vague excuses and showing no accountability.
• The nursing home administration failed to adequately monitor medication dosages, resulting in a critical error with potentially harmful consequences.
• The patient was found inappropriately positioned on the bed, neglected and cold, with no immediate response from staff despite expressing distress.
• There was a pervasive sense of negligence within the nursing home, leading to significant deterioration in the patient's health during a short stay.
• The family experienced difficulty trusting the facility after witnessing mistreatment and inadequate care for their loved one.
• The administration's refusal to provide clothing upon discharge further illustrated their lack of proper care and organization.
• Overall, the facility demonstrated a complete absence of empathy towards its patients, highlighting serious concerns about their quality of care.

Review

The recent reviews from two distinct experiences at nursing homes highlight stark contrasts in care quality and patient treatment, shedding light on the significant implications of choice in long-term care facilities. The first review extols the virtues of a particular facility known for its flower garden, attentive staff, and stable nursing team, while the second paints a harrowing picture of neglect and indifference at Pacific Post-Acute Nursing Home.

A glowing review describes a skilled nursing facility that emphasizes personalized services and maintains an environment characterized by compassion and professional dedication. This facility boasts a strong administrative presence, led by Dr. John and Director of Nursing Virginia, alongside a committed roster of nurses who have been with the organization for over a decade?an encouraging sign often associated with stability in patient care. It offers short-term rehabilitation services where families can feel confident that their loved ones are receiving consistent attention from familiar faces rather than relying on contracted labor. The reviewer expresses gratitude for the outstanding care received and indicates a willingness to return if necessary, highlighting an overall positive experience where patient dignity is preserved.

In sharp contrast, the experience recounted about Pacific Post-Acute Nursing Home is alarming and deeply troubling. Following the transfer of an elderly father diagnosed with late-stage Alzheimer's disease from UCLA Hospital to this facility, his family encountered multiple disturbing incidents demonstrating gross negligence. Visitors were required to schedule appointments to see their loved ones?a policy that seemed counterintuitive to providing timely support for patients with significant needs. Arriving on July 4th to visit her father revealed an unsettling situation: he was missing from his room, allegedly due to staff being unaware that he could walk. This highlights not just poor communication among staff but also raises questions about how well they reviewed patient medical histories upon intake.

The review continues with disturbing details concerning physical neglect; when finally found outside in distressing conditions, the father exhibited severe blistering around his lips?an issue reported cavalierly as potentially resulting from being shaved with a dirty razor. The lackluster responses from the Certified Nursing Assistant (CNA) regarding accountability for such injuries deepened concerns about staff vigilance or the standard of care provided at this so-called five-star facility. As more issues arose during subsequent visits?such as medication errors where his prescribed dose was mistakenly tripled?the family's apprehensions multiplied considerably.

More shockingly still were scenes revealing outright disregard for basic human dignity: another visit exhibited him lying half-off his bed while cold and nearly naked under unsuitable conditions, left crying out without response from attending staff members who seemed indifferent or overwhelmed by their duties. The confrontation that ensued between family members and staff underscored critical systemic failures within Pacific Post-Acute Nursing Home's operational protocols; it appeared that no one had taken responsibility or showed adequate reaction times to any observed issues regarding both care standards and resident dignity.

Ultimately deciding that continuing care at this institution was untenable given these alarming failings, the family sought immediate discharge for their father despite administrative resistance which included legal stipulations being placed upon them before they could take him home safely. Upon bringing him back into familial care setting after threatening to report elder abuse due to blatant oversight issues at Pacific Post-Acute Nursing Home, they discovered several alarming health concerns previously neglected: dangerously high blood sugar levels without insulin administration, unexplained weight loss due to inadequate feeding practices, acute pain complaints leading towards further anxiety over safety post-trauma inflicted by perceived negligence at his temporary residence.

Having reported their experience through various channels?including Medicare?the family sought justice not only for themselves but also aimed toward protecting future patients under similar circumstances against such malfeasance in caregiving facilities promising five-star service yet failing fundamentally in every respect related directly impacting residents? well-being?a disheartening testimony leaving potential clients profoundly wary of trusting institutions displaying deceptively high ratings concealing hidden horrors beneath surface-level assurances claimed ostensibly meant for peace-of-mind during sensitive times when respite should be readily afforded instead of fear instilled via degradation suffered otherwise endured like ?the worst place you could find.?

This part of Santa Monica, California, offers a convenient and vibrant neighborhood with a variety of amenities nearby. The Santa Monica - UCLA Medical Center & Orthopaedic Hospital is located within walking distance, providing easy access to healthcare services. Additionally, there are several restaurants offering diverse dining options, as well as pharmacies for pharmaceutical needs. For recreational activities, there are parks like Palisades Park and Santa Monica State Beach where seniors can enjoy the outdoors. Cafes such as Starbucks and The Rose Cafe & Market offer relaxing places to socialize and enjoy a cup of coffee. In terms of medical care, physicians' offices like UCLA Stein Eye Institute Westwood and Kaiser Permanente Culver Marina Medical Offices are in close proximity. Overall, this area provides a mix of healthcare facilities, dining options, recreational opportunities, and essential services for older adults considering senior living in Santa Monica.

Hospitals

• Santa Monica - UCLA Medical Center & Orthopaedic Hospital (0.1 miles)

Restaurants

• Tartine Santa Monica (0.2 miles)
• Santa Monica Brew Works (0.4 miles)
• Bodega Wine Bar (0.7 miles)
• Bay Cities (0.7 miles)
• Erewhon Market (0.9 miles)
• 1212 Santa Monica (1.1 miles)
• The Penthouse (1.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.3 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.9 miles)

Parks

• DOG PPL - Dog Park, Bar, Cafe & Lounge (1 miles)
• Palisades Park (1.2 miles)
• Santa Monica State Beach (1.3 miles)
• Ocean View Park (2 miles)
• South Beach Park (2.1 miles)
• Penmar Recreation Center (2.1 miles)
• Will Rogers State Historic Park (2.5 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.7 miles)
• The Rose Cafe & Market (2.2 miles)
• Gjusta (2.3 miles)
• Intelligentsia Coffee (2.7 miles)
• Great White (2.8 miles)
• Chocolate Bash (3.2 miles)

Physicians

• UCLA Stein Eye Institute Westwood (3.4 miles)
• Kaiser Permanente Culver Marina Medical Offices (4 miles)

Theaters

• AMC Century City 15 (4.3 miles)

Places of Worship

• King Fahad Mosque (4.3 miles)